2,548
Customer support
2023-03-27
QuestionBox
Website widget automates customer support.
Overview
Customer support#78 most recent
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QuestionBox is an AI-powered widget that automates customer support for websites with just one line of code. The tool is designed to elevate the user experience by providing instant access to site content, including documentation and privacy terms, to enhance customer satisfaction.
The widget offers two demos, one standard and one pro version, with varying features and capabilities. The standard widget is priced at $19.99 per month and can automate up to 1000 user interactions per day, while the pro version is priced at $49.99 per month and can automate up to 5000 user interactions per day.
The pro version also provides a personalized widget and up to 1500 web pages of documentation. QuestionBox is easy to use and implement, requiring only one line of code to install.
Additionally, the tool offers reports on user interactions which will be available soon. The widget is designed to improve the efficiency of customer support interactions, reduce workload and increase customer satisfaction, ultimately bettering the relationship between the company and its customers.
With QuestionBox, businesses can automate their customer support and provide instant assistance to their customers, without the need for human intervention.
QuestionBox was manually vetted by our editorial team and was first featured on April 18th 2023.
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Pros and Cons
Pros
Automated customer support
Instant content access
Enhanced customer satisfaction
Two version options
Affordable pricing
Handles 1000-5000 interactions daily
Provides personalized widget
Easy implementation
One-line code install
Upcoming user interaction reports
Efficient customer support
Reduces staff workload
Increases customer relationships
Documentation inclusion
Privacy term accessibility
Two demos available
Standard includes 200 page docs
Pro includes 1500 page docs
Cons
Limited user interactions daily
Expensive monthly costs
No free version available
Limited web page documentation
No live reports on interactions
Not highly customizable
Limited to only websites
Documentation limits on standard version
No multi-language support
Not suited for large businesses
Q&A
What is QuestionBox?
QuestionBox is an AI-powered widget designed to automate customer support on websites. It only requires a single line of code to be installed, providing users with instant access to site content such as documentation and privacy terms.
How does QuestionBox automate customer support?
QuestionBox automates customer support by interacting with users on the website. It is capable of handling up to certain number of user interactions per day, providing instant access to site content and resolving their queries without the need for human intervention.
How does QuestionBox improve user experience?
QuestionBox enhances the user experience by providing instant access to the website's content, including documentation and privacy terms. This instantaneous support system ensures users have all the information they need in real-time, thereby elevating user satisfaction.
What is the difference between the standard and pro versions of QuestionBox?
The standard version of QuestionBox costs $19.99 per month and can automate up to 1000 user interactions per day. It can also handle up to 200 web pages of documentation. On the other hand, the pro version costs $49.99 per month and can automate up to 5000 user interactions per day. It also offers a personalized widget and can handle up to 1500 web pages of documentation.
How many user interactions can QuestionBox automate per day?
Depending on the version, QuestionBox can automate between 1000 and 5000 user interactions per day. The standard version can automate up to 1000 interactions, while the pro version can automate up to 5000 interactions.
How much does the standard version of QuestionBox cost?
The standard version of QuestionBox costs $19.99 per month.
How much does the pro version of QuestionBox cost?
The pro version of QuestionBox costs $49.99 per month.
What additional features does the pro version of QuestionBox offer?
The pro version of QuestionBox offers a personalized widget and can handle up to 1500 web pages of documentation. It also has the capacity to automate up to 5000 user interactions per day.
How easy is it to implement QuestionBox?
Implementing QuestionBox is simple and straightforward. It requires only a single line of code to be inserted into the website for the tool to function.
How many web pages of documentation can QuestionBox handle?
Depending on the chosen version, QuestionBox can handle between 200 and 1500 web pages of documentation. The standard version can handle up to 200 pages, while the pro version can handle up to 1500 pages.
What type of documentation can QuestionBox provide access to?
QuestionBox can provide users with instantaneous access to the website's content, which includes documentation and privacy terms.
What information can businesses gain from QuestionBox's user interaction reports?
QuestionBox will soon offer reports on user interactions, providing businesses with insights into their users' behaviour and interaction with the website.
Is there a limit to the number of user interactions that QuestionBox can handle per day?
There is a limit to the number of interactions QuestionBox can handle per day. The standard version can manage up to 1000 interactions per day, while the pro version can handle up to 5000 interactions per day.
How can businesses personalize their QuestionBox widget?
QuestionBox enables businesses to personalize their widget in its pro version. Specifics regarding the personalization process are not mentioned on their website.
What content can the QuestionBox widget provide access to?
The QuestionBox widget can give users instant access to the website's content, including documentation and privacy terms.
How does QuestionBox affect the workload for customer support?
QuestionBox reduces the workload for customer support by automating user interaction, handling thousands of interactions per day. This results in fewer tasks for the human customer support team, thus decreasing their workload.
Can QuestionBox function without human intervention?
Yes, QuestionBox is designed to function autonomously without requiring human intervention. It handles user interactions and provides users with the information they seek, all in real-time.
What is involved in getting a QuestionBox demo?
IDK
Is there a free version of QuestionBox?
IDK
How can QuestionBox enhance customer satisfaction?
QuestionBox enhances customer satisfaction by providing instantaneous access to necessary information. By automating customer interactions, it resolves queries in real-time, thereby improving the overall customer experience.
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