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Lightfield

AI CRM that remembers everything and does the work for you.

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February 18, 2026

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Lightfield

US Magical Tome CRM

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5.0(1)1

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AI CRM that remembers everything and does the work for you.

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Overview Discussion 1

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Overview

Lightfield is an AI-native CRM built for high-growth startups. Connect your email and calendar — Lightfield auto-creates accounts, contacts, and opportunities from your actual customer interactions. No setup, no manual data entry, no schema to define upfront.

It builds a continuous memory of every customer relationship — stitching together emails, meeting transcripts, and notes into a single, searchable history per account. Then it works on that data: updating CRM fields after every meeting, extracting action items, drafting personalized follow-up emails that reference exact words from the conversation, and surfacing deals that have gone quiet.

Lightfield handles meeting prep, post-call summaries, bulk personalized outreach, pipeline updates, dormant deal revival, and cross-team customer context so engineers and product teams can see what customers actually said, not a filtered summary. No configuration required to start. Your data model evolves as your business does.

Ask the agent any question about your business — which objections keep coming up in demos, what your best customers have in common, who requested a feature you just shipped — and get answers grounded in real conversations, with citations.

Built for high-growth teams running 10+ customer conversations a week who've outgrown spreadsheets and want an AI-native CRM that does work for them instead of adding more work.

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Initial release

February 18, 2026

Zack Fediay

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Initial release of Lightfield.

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Zack Fediay

@zackfediay-21092667-1711565519

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Magical Tome

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Joined: March 2024

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CRM Lightfield

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Comments(1)

Elias Skrt

🙏 26 karma

Feb 18, 2026

@ initial release

Rated it

@Lightfield

I really like it, but it's just short of clawd."reviving stale deals by identifying prospects " - that's something i'm deffinetly trying haha

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Pros and Cons

Pros

Simplifies complex CRM tasks

Automates standard CRM tasks

Logs customer interactions

Drives next steps

Provides business operation answers

Analyses emails and meeting transcripts

No upfront configuration needed

Allows data model evolution

Enables personalized emails at scale

Provides insights for product development

Updates CRM data based on conversations

Revives stale deals

Fills in missing CRM data

Gives holistic view of customers

Performs meeting preparation

Captures and summarizes meetings

Allows bulk pipeline editing

Suggests personalized customer outreach

Provides comprehensive customer history

Offers contextual understanding

Serves as a smart assistant

Helps proactive customer engagement

Assists in product development

Manages pipelines based on actual conversations

Improves work efficiency

Fast access to crucial customer information

Understands full customer context

Automated meeting updates

Captures conversation records shared

Understands company, product, market context

Performs business-related questions answering

Enables bulk personalized emails

Provides stronger customer insights to engineers

Revives dormant deals

Enriches accounts or contacts data

Offers built-in call recorder

Furnishes answers with original conversations citations

Sends personalized outreach based on discussed content

Performs mass updates based on spoken conversations

Automates tailoring revival emails

Structured fields and unstructured data contextual query

Supports mass record exports

Improved workflow triggers

Enhanced LifeField record data pushing

MS Outlook integration

Supports International phone numbers

Improved global search reliability

Improved tasks and record updates suggestions

Customizable meeting recorder appearance

View 44 more pros

Cons

No upfront configuration

Dependent on data quality

Requires JavaScript

Lack of explicit privacy measures

Not suitable for established companies

Possible misinterpretation of customer interactions

Possibility of overlooking stale deals

View 2 more cons

Q&A

What is the main function of Lightfield CRM?

The main function of Lightfield CRM is to automate and simplify the complex task of managing customer interactions. Among its capabilities are logging and remembering all the details of customer interactions, automating standard CRM tasks, driving next steps, and providing answers about business operations.

How does Lightfield integrate AI into its features?

Lightfield integrates AI by analyzing data from various sources including emails and meeting transcripts to build an exhaustive record of a company’s interactions with its customers. The AI develops an understanding of the company, its products, and market, which provides a comprehensive context for customer relations.

How does Lightfield handle email automation?

Lightfield's AI system enables sending personalized emails at a large scale. It does this by analyzing structured fields and unstructured conversation data, which allows customized outreach based on what’s been discussed in past interactions.

What is the data model evolution feature in Lightfield?

Data model evolution in Lightfield refers to the capability of the system to capture information from the first day without any upfront configuration. Over time, businesses can evolve their data model based on the growing understanding of their customer interactions and business requirements.

Can Lightfield help with reviving stale deals and how?

Lightfield assists in reviving stale deals by identifying prospects who went quiet after showing positive interest. It then drafts tailored revival emails for each one, thus helping to bring stale deals back to life.

How does Lightfield AI facilitate data analysis?

Lightfield's AI builds its data analysis capability by examining data from various sources such as emails, meeting transcripts, and other conversation records. It compiles an exhaustive history of customer relationships, thereby enabling better customer understanding and business decision making.

+ Show 34 more

Can Lightfield help with understanding the target market?

Lightfield aids in understanding the target market by developing a contextual understanding of the company, product, and market. Agents are then equipped with comprehensive context when they answer questions or perform tasks, aiding market understanding.

How does Lightfield ensure personalized marketing?

Lightfield ensures personalized marketing by allowing the slicing across structured fields and unstructured conversation data, then tailoring outreach based on what’s been discussed in past customer interactions.

Is there a free trial offered for Lightfield?

Yes, Lightfield does offer a free trial as indicated on their website.

How can Lightfield help with business automation?

Lightfield helps with business automation by taking over many standard CRM tasks, thereby alleviating the administrative burden. It automates processes including logging and remembering all the details of customer interactions, driving next steps, and answering operational questions.

What is the functionality of Lightfield's startup tools feature?

Lightfield's startup tools feature assists in capturing and analyzing everything about the customer, automating various CRM tasks, and providing a more holistic view of customer interactions. This allows startup teams to focus more on operations and strategy than straight administration.

How does Lightfield aid in effective customer interaction management?

Lightfield aids in customer interaction management by leveraging AI to read, record, and remember every customer interaction, provide full customer context, answer business-related queries, and drive subsequent steps, thereby facilitating more personalized and effective customer interactions.

How does Lightfield assist in product development insights?

For product development insights, Lightfield allows users to ask questions like 'which customers asked for this feature, and why?'. Such insights from actual customer feedback equip the team with better context for improved product development.

How does Lightfield analyze conversations?

Lightfield analyzes conversations by reading emails, meeting transcripts, and other records shared with it. It then compiles this information to provide an exhaustive history of a company's customer relationships.

What features does Lightfield offer for data completion?

The data completion feature of Lightfield fills in missing data across the entire CRM. If additional customer information is needed, Lightfield can enrich accounts or contacts with the required data.

Can Lightfield provide a comprehensive understanding of customers?

Lightfield can provide a comprehensive understanding of customers by recording and analyzing every interaction with them, thereby achieving a more holistic view of customers and allowing for more personalized and effective communications.

How does Lightfield extract and use information from sources like emails and meeting transcripts?

Lightfield extracts and uses information from sources like emails and meeting transcripts through its AI system, which reads and analyzes this data to compile an exhaustive record of a company's interactions with its customers.

How is Lightfield designed around the principles of artificial intelligence?

Lightfield is designed around the principles of artificial intelligence by utilizing it to analyze various data sources, including emails and meeting transcripts, to infer a comprehensive understanding of the company's customer interactions, products, and market, thus providing a context for customer relations.

What is the key benefit of using Lightfield for early-stage teams?

The key benefit of using Lightfield for early-stage teams is its ability to automate various standard CRM tasks, thereby simplifying customer interaction management. It begins capturing information from day one without any upfront configuration, thus allowing these teams to focus on their core operations.

Does Lightfield require any upfront configuration?

No, Lightfield does not require any upfront configuration. It starts capturing information from day one, with the option for businesses to evolve their data model over time.

What is Lightfield?

Lightfield is a customer relationship management system that utilizes the principles of artificial intelligence. It is designed to simplify the complex task of managing customer interactions, particularly for early-stage teams. Lightfield automates several standard CRM tasks and can answer questions about your business by analyzing customer interaction data. It can send personalized emails at scale, provide critical insights, update CRM data based on conversations, and fill in missing data in your CRM.

How does Lightfield automate standard CRM tasks?

Lightfield uses AI to automate standard CRM tasks such as logging and remembering customer interaction details, driving next steps, providing business-related answers, and updating CRM data based on actual conversations. These automation features lighten the administrative burden associated with managing customer relationships.

What are the data sources Lightfield analyzes for customer interactions?

Lightfield analyzes data from a variety of sources to understand customer interactions. These sources include emails and meeting transcripts among other forms of conversation records.

How does Lightfield develop an understanding of a company and its products?

Lightfield uses collected data from customer interactions and business operations to develop an understanding of a company and its products. By analysing this data, it gains a contextual understanding of your company, product, and market, providing agents comprehensive context when they engage with customers or perform tasks.

Does Lightfield require upfront configuration?

No, Lightfield does not require upfront configuration. It's designed to start capturing information from the first day and allows the data model to evolve over time.

What are the unique features of Lightfield as a CRM tool?

Unique features of Lightfield as a CRM tool include preparation, capture, and summary of meetings; answering business-related questions; sending personalized emails in bulk; providing engineers with stronger customer insights; allowing for mass editing of the pipeline; reviving dormant deals; filling in missing data across the CRM; and offering a comprehensive record of customer interactions for a complete context.

How does Lightfield enable sending personalized emails at scale?

Lightfield applies its AI capabilities to sift through structured fields and unstructured conversation data, personalizing outreach based on previous discussions. This allows for the sending of personalized emails at scale.

In what ways does Lightfield provide insights for better product development?

Lightfield can answer questions like "which customers asked for this feature, and why?" This provides engineers with the context they need to build better products, thereby offering insights for better product development.

How does Lightfield update CRM data based on actual conversations?

Lightfield updates CRM data based on actual conversations by analyzing emails, meeting transcripts, and other conversation records. It uses this data to update fields, log notes, and drive next steps.

What does 'reviving stale deals' mean in regard to Lightfield's features?

'Reviving stale deals' refers to Lightfield's ability to identify prospects who have gone quiet after exhibiting a positive signal. Lightfield can draft tailored revival emails for each one, thereby bringing stale deals back to life.

How does Lightfield assist in filling missing data in the CRM?

Lightfield fills in missing data across your entire CRM by enriching accounts or contacts with any necessary data to better serve customers.

How does Lightfield create an exhaustive record of a company's customer interactions?

Lightfield creates an exhaustive record of a company's customer interactions by reading and analyzing emails, meeting transcripts, and other conversation records shared with it. It compiles and stores this data as comprehensive customer interaction history.

What does the term 'evolution of data model' mean in relation to Lightfield?

'Evolution of data model' in relation to Lightfield refers to its ability to adapt and grow with your business. Lightfield is designed to capture everything from the onset, whether structured or unstructured data, allowing for modification and evolution of your data model over time.

Does Lightfield offer a holistic view of customers to the agents?

Yes, Lightfield offers a holistic view of customers to the agents. It provides comprehensive context of customer interactions and business operations, enabling agents to have more personalized and effective communications with the customers.

How does Lightfield automate meeting preparation, capture, and summarization?

Lightfield prepares, captures, and summarizes meetings through its built-in call recorder. Following the meeting, it automatically updates itself with the summary, providing the next steps and offering answers to potential questions that may arise.

How does Lightfield assist in answering business-related questions?

Lightfield assists in answering business-related questions by analyzing across calls, emails, and notes. It provides answers with citations to the original conversations providing a clear and specific response.

How does Lightfield allow mass editing of the pipeline?

Lightfield allows for mass editing of the pipeline by reassessing accounts, updating stages, or tagging segments based on what was actually said in conversations, and not just fields. This feature proves beneficial, particularly when numerous accounts need adjustments.

How does Lightfield provide engineers with stronger customer insights?

Lightfield provides engineers with stronger customer insights by answering questions related to customer behavior and needs. For instance, a question like "which customers asked for this feature, and why?" gives engineers a clear vision of user requirements, informing better product development.

How does Lightfield assist in proactive customer engagement?

Lightfield assists in proactive customer engagement by suggesting personalized outreach based on previous discussions. This feature enables efficient targeting and communication, leading to increased customer engagement and satisfaction.

How can Lightfield be used to structure product development?

Lightfield can be utilized to structure product development by providing customer insights drawn from actual conversations. These insights can answer critical product-related questions, offering the necessary context to build better products that meet customer requirements.

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