15,271
Data leak prevention
2023-01-29
Nightfall
3
Cloud protection for Zendesk data leaks.
Generated by ChatGPT
Nightfall is a cloud-native data loss prevention (DLP) solution designed for businesses using Zendesk. This tool can help detect and remediate sensitive data, such as personally identifiable information (PII), in Zendesk tickets, reducing the risk of data breaches and compliance violations.
Nightfall uses machine learning-based detectors to accurately classify potential security and compliance risks and provide real-time alerts and automated remediation actions.
Nightfall can detect sensitive data in over 100 file types, including images, and provides the option to use pre-built, high accuracy detectors, or create custom detection rules for specific use cases.
The tool focuses on protecting sensitive data within Zendesk, such as PHI, HIPAA, and PCI, with features like automated workflows for quarantines, deletions, and alerts.
Nightfall's implementation is designed to integrate seamlessly with Zendesk, providing always-on protection without interrupting workflow. Conversations and tickets within Zendesk can be scanned in real-time for API keys, encryption keys, passwords, and other sensitive data.
The tool also offers features like inventory of sensitive files and data, HIPAA reporting and monitoring, and the ability to customize detection rules for detecting risks within Zendesk.Nightfall is trusted by organizations globally for proactive and accurate detection of security and compliance risks in SaaS applications, and provides the visibility needed to minimize security risks and prove compliance.
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Nightfall was manually vetted by our editorial team and was first featured on June 6th 2023.
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Pros and Cons
Pros
Cloud-native DLP solution
Designed for businesses using Zendesk
Detects and remediates sensitive data
Reduces risk of data breaches
Reduces compliance violations
Uses machine learning-detection
Real-time alerts and automated remediation
Supports over 100 file types
Option to use pre-built detectors
Custom detection rule creation
Automated workflows for quarantine
Seamless integration with Zendesk
Real-time scanning of conversations and tickets
Inventory of sensitive files
HIPAA reporting and monitoring
Customizable detection rules
Protects HIPAA, PCI sensitive data
Fast implementation
Scanner for API keys, encryption keys
Visibility to minimize security risks
Designed and built for Zendesk
Finds at-risk patient data
Remediate sensitive data with redaction
Scan 150+ file types
Scan all historical data
Remediation with minimal overhead
Scan unstructured data with deep learning
Ensure compliance with HIPAA, PCI
Prevent downstream privilege escalation
Access to customer support files
Handle compliance and audit requirements
Detect suspicious files & messages real-time
Build comprehensive detection rules
Setup automated remediation workflows
Detect and identify PII, PCI, PHI
Detect credentials & secrets
Scan data for potential risks instantly
Proactive, accurate detection of security risks
Real-time and at-rest data protection
Employee coaching for data security
Enable users to become the first line of security defense
Agentless install
Support for 8 secured applications
Extendable data leak protection via Developer Platform
Reduced time triaging security alerts
Cons
Limited to Zendesk
No multi-platform support
Lacks flexibility in usage
Not suitable for small businesses
No offline functionality
Doesn't support all file types
Relies on pre-built detectors
Limited customization
No multilingual support
No free version
Q&A
What is Nightfall?
Nightfall is a cloud-native data loss prevention (DLP) system, developed to help businesses prevent data breaches and compliance violations by detecting and remediating sensitive information, especially in SaaS applications like Zendesk. It uses machine learning algorithms to classify potential security and compliance risks and provides real-time alerts and automated remediation actions.
What does Nightfall offer for businesses using Zendesk?
For businesses using Zendesk, Nightfall offers several capabilities. It identifies sensitive data, such as personally identifiable information (PII), in Zendesk tickets, reducing the risk of data breaches. It provides real-time alerts and automated remediation actions to respond to potential security threats effectively. Nightfall can effortlessly integrate with Zendesk, ensure uninterrupted workflow while maintaining always-on protection, and offer features like automated workflows for quarantines, deletions, and alerts as well as sensitive data inventory.
How does Nightfall identify sensitive data?
Nightfall uses machine learning-based detectors to identify potential security and compliance risks. These ML-based detectors can accurately classify sensitive data such as personally identifiable information (PII), protected health information (PHI), and credit card information (PCI).
What types of file can Nightfall detect sensitive data in?
Nightfall is designed to detect sensitive data across more than 100 different file types. This includes regular text files as well as image files, ensuring a wide coverage of potential data leak points.
What specific use case custom detection rules can be created in Nightfall?
Nightfall allows users to create custom detection rules for various use cases. These rules can address industry-specific requirements or business-specific needs to improve the detection and prevention of sensitive data exposure.
Does Nightfall operate in real-time?
Yes, Nightfall operates in real-time. It provides real-time alerts and automated remediation actions to respond to potential security risks, minimizing the potential for data breaches and compliance violations.
How does Nightfall integrate with Zendesk?
Nightfall integrates seamlessly with Zendesk. Its implementation is designed to provide always-on protection without disrupting the workflow. This ensures continuous monitoring and protection of sensitive data within the Zendesk system.
What types of data can Nightfall scan in Zendesk conversations and tickets?
Nightfall scans Zendesk conversations and tickets for a variety of sensitive data types including API keys, encryption keys, passwords, and other sensitive data that might pose a security risk.
How does Nightfall help with HIPAA reporting and monitoring?
Nightfall aids with HIPAA reporting and monitoring by automatically classifying all cloud data, detecting at-risk patient data, and providing built-in, high accuracy detectors. Furthermore, it allows businesses to build their detection rules for specific use cases and remediates sensitive data with techniques such as redaction.
Can Nightfall handle detection in multiple file formats including unstructured data?
Yes, Nightfall can handle detection in multiple file formats, including unstructured data. Its machine learning algorithms can efficiently scan and classify sensitive data from a broad set of file types.
How can Nightfall help to reduce time spent on triaging security alerts?
Nightfall uses high-accuracy machine learning detectors and out-of-the-box detection templates to reduce the time spent triaging security alerts. It streamlines the detection process and focuses on the most critical violations, improving efficiency and accuracy.
What out-of-the-box detection templates does Nightfall offer?
Nightfall offers out-of-the-box detection templates that ensure compliance with standards like HIPAA, PCI, CCPA, and more. It can detect and take immediate action on exposed sensitive data, both instantly and at-rest. These templates aim to reduce time spent on triaging security alerts and improve data security hygiene.
How can I establish and manage data protection policies in Nightfall?
Within Nightfall, businesses can easily set up and manage data protection policies to scan over 150 file types. Nightfall also provides businesses the capability to take inventory of sensitive files and data to meet compliance requirements, as well as automatically scan for PII, PHI, PCI, IP, product roadmap details and more.
What compliance standards does Nightfall provide compatibility with?
Nightfall provides compatibility with several compliance standards such as HIPAA, PCI-DSS, ISO 27001, SOC 2, CCPA, and SOX ITGC. This wide compatibility empowers businesses to comply with a range of industry and regional regulatory standards.
Is Nightfall a cloud-native solution?
Yes, Nightfall is a cloud-native solution. It is designed and built to operate solely over the cloud, enabling effortless integration and swift scalability over existing cloud infrastructure.
Can Nightfall detect sensitive data in images?
Yes, Nightfall can indeed detect sensitive data in images apart from many other file formats. This ability increases the breadth of potential data leak vectors that Nightfall can cover.
Does Nightfall offer the feature of automating DLP workflows?
Yes, Nightfall offers the feature of automating DLP workflows. Users can set up automated tasks for quarantine, deletion, alerts, user coaching on data security practices, etc. This automation significantly reduces the manual effort needed to respond to incidents and remediate actions.
Can I integrate Zendesk with Nightfall in a few clicks?
Yes, Nightfall is designed such that users can integrate it with Zendesk in just a few clicks. This seamless integration allows Nightfall to provide always-on protection and maintain consistent workflow.
What industries and sectors can Nightfall cater to for DLP?
Nightfall can cater to a multitude of industries and sectors for data loss prevention needs. Some of the sectors it covers include Digital Health, Fintech, SaaS & Cloud, etc.
What are the key features of Nightfall's real-time security?
Nightfall's key features of real-time security include its ability to instantly detect and take action on exposed sensitive data both in-transit and at-rest, reduction in time spent on triaging security alerts using high-accuracy ML detectors, ability to build comprehensive detection rules for custom use cases, and provisions to enable employees to self-remediate easily with minimal overhead with notifications and coaching. With these, Nightfall offers a 360-degree coverage of data loss prevention concerns.
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