Staircase AI

Staircase AI is a customer intelligence and analytics platform. Its primary focus is on uncovering churn risks and opportunities by analyzing a multitude of customer signals and transforming them into actionable insights.
The platform offers a versatile range of use-cases, including predicting and preventing customer churn, discovering growth and expansion opportunities, boosting productivity and team efficiency, and offering visibility and control via a 360 data warehouse.
It facilitates AI-powered health scores to evaluate the status of the customer base. The product is designed to cater to different personas, such as customer success leaders and managers, sales leaders, and professionals in various service fields.
Staircase AI collects and analyzes diverse data, including emails, tickets, messages, calls, and product usage, and automatically converts these customer signals into churn risks and growth opportunities.
It allows proactive responses to recognized risks or opportunities. Beyond the analysis aspect, the platform ensures governance and visibility with a unique 360 data warehouse.
Another key feature is enhancing efficiency and productivity, allowing strategic, efficient, and productive revenue choices without dependence on CRM perfection.
Releases
Pricing
Prompts & Results
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12,71499v2.1 released 2mo agoFree + from $45/moThis is the first AI marketing tool Iโve used that actually helps me get things done, not just suggest generic ideas. The mix of AI-powered strategy and real experts executing the work makes it feel like having a high-performance marketing team without the overhead
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29,036396v1.0 released 11mo agoFree + from $35/moThis team took the time to understand the industry, problem and its users and designed a perfectly engineered solution. Kudos.
Pros and Cons
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31,247158v1.13.2 released 2d agoFree + from $5.00/mo๐ New Release Highlights โ Targeted Campaigns Easily launch educational, sales, and marketing campaigns directly to your agentโs users. * Segment your audience into cohorts * Target specific offers for each group * Track detailed metrics: CTA clicks, opens, blocks, and more * Run smarter, more effective campaigns with data-driven insights โ Improved Permissions for Group Chats Enjoy fine-grained user permissions in group chats for better control, customization, and security. โ Enhanced Bot & API Management Do more with less effort: * Create and manage offers via API * Launch and monitor campaigns programmatically ๐ Major Stability Improvements & Bug Fixes Significant under-the-hood improvements make the platform faster, more reliable, and more stable than ever.
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