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July 23, 2025
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TheySaid

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Conversational AI surveys, interviews, user tests, polls
We're the team that built UserTesting (IPO in 2021), and now we're back with TheySaid to topple the survey + forms category with AI. We're not your grandpa's survey tool, not even close.

With TheySaid, users give feedback while chatting with AI, which gives you 10x more insights. The insights you need to:

- Improve on product market fit
- Stay close to customer needs and pain points
- Iterate on pricing
- Improve the quality of your product
- Catch disengaged employees early

TheySaid brings SO MANY new features based on your feedback. Here are the highlights:
- Tell us what you want to learn, AI will create your project for you
- Control how AI asks follow ups while users answer your questions
- Take action in real time with AI-generated action items
- Analyze themes and insights across all of your responses

Getting started is effortless. No setup, no learning curve. Just sign up, launch your survey, and start receiving rich insights delivered exactly where and when you need them, ready to guide your next strategic move.

Ready to ditch forms and start real conversations? Try TheySaid
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Pricing

Pricing model
Freemium
Paid options from
$49/month
Billing frequency
Monthly
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Reviews

5.0
Average from 59 ratings.
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Comments(78)
Rated it
We have customers across Europe and Asia, and with TheySaid, we didnโ€™t have to build separate surveys for each region. The AI just picks up on the userโ€™s language and responds accordingly .. it feels native. Super helpful for scaling feedback without doubling our work. Honestly, itโ€™s one of the smartest features Iโ€™ve seen in a survey tool.
"Looks super promising Canโ€™t wait to explore more. Just tried out TheySaid for the first time and honestly, the potential here is huge. The AI survey experience felt really smart and conversational not like the usual boring forms. If the backend insights are as good as the front-end experience, this could seriously change how teams collect and use feedback."
Rated it
Huge congrats to the TheySaid team. Weโ€™ve tested a LOT of feedback tools over the years โ€” this one feels fresh, modern, and actually built for todayโ€™s workflows. If you care about real-time, actionable insights, try it.
Rated it
Tested it โ€” 10/10.
Rated it
Might be great for post-demo follow-ups.
Rated it
Heard some chatter about this!
Rated it
This caught my attention โ€” feels like something we might actually use with our customers
Rated it
This AI interviews better than I do in job interviews lol
Rated it
Looks great โ€” just wondering how it handles edge cases.
Rated it
Would love to see more integrations, especially with Slack.
Rated it
This would be perfect for our product onboarding feedback.
Rated it
Good user flow. Didnโ€™t feel like I had to figure anything out just followed along.
Good balance between automation and control.
Rated it
I used to spend days sorting through raw feedback. Now, I get trends, quotes, and priorities in a dashboard. Itโ€™s like having a research team on autopilot.
Rated it
Feels more like listening than surveying.
Rated it
Itโ€™s rare to try something new and not need a learning curve. This was that.
Rated it
Iโ€™m still testing it, but the first impressions are solid.
Rated it
Seems thoughtfully built.
Rated it
We ran our first AI survey with TheySaid, and it saved us weeks of manual analysis. The auto-summarized themes were so accurate, we dropped two other tools
Rated it
Real potential here.
Rated it
Rooting for this team! Love the direction.
Rated it
I watched our product team use TheySaid, and the feedback they pulled was next-level. It wasnโ€™t the usual surface-level stuff โ€” it was deep, emotional, and super relevant. The AI asked follow-ups like a human would, which made the insights feel raw and real. You could tell customers actually felt heard, and our team had everything they needed to act fast.
Rated it
Has potential for teams that want quicker insights.
Rated it
Not overcomplicated, which I like. Worth exploring more.
Rated it
Good execution. Letโ€™s see how it performs with more complex use cases
Rated it
Seems like a helpful tool for capturing more context in real time.
Rated it
Really interesting approach to surveys.
Rated it
Really impressed with how clean and smooth the experience feels.
Rated it
Really loving the insights part.
Rated it
Does it integrate with HubSpot?
Rated it
Looks solid! Hoping to see some user stories soon.
Rated it
Instant yes! Subscribed
Iโ€™ve only just seen it, but this might be the most exciting product Iโ€™ve come across in a while. Congrats!
Hope to see more integrations and features. The potential here is huge!
Massive congrats to the team! The product feels incredibly thoughtful, and actually fun to use.
Glad I found this. Excited to dig deeper.
Huge congrats to the team! Been waiting for someone to finally rethink feedback forms โ€” this looks like the future ๐Ÿ‘
I donโ€™t usually comment on tools I havenโ€™t tried, but TheySaid looks really well thought-out. Kinda genius.
The real-time action item detection is brilliant. We immediately flagged a recurring issue and pushed it to our product backlog, no digging through spreadsheets.
Love this! Just makes sense.
Yโ€™all just set a new bar. Congrats on creating something that actually gets to the truth behind feedback.
Rated it
Finally! Someone fixed feedback.
The concept is absolutely brilliant!
Itโ€™s like the AI knows what I should be asking but never thought to. Creepy smart.
RIP to all the static forms I used to send. You wonโ€™t be missed.
This smells like Product of the Year material.
Rated it
I love when intelligent people reply! :)
Rated it
Saw the demo, this is slick.
Rated it
Iโ€™ve been secretly hoping someone would kill off static surveys and you did it. This is next-level!
Havenโ€™t tried it yet but looks super intrigued.
Nice work! This feels like the future of customer feedback.
Rated it
We got more insights in a week with TheySaid than a quarter of doing it manually.
Rated it
Honestly better than the tools I've paid $$$ for
Rated it
Really cool! Is there an API? Weโ€™ve got some custom workflows Iโ€™d love to plug this into.
Rated it
If this works the way it claims, it might solve one of our biggest pain points: actually understanding what customers are saying.
Rated it
Love the auto-logic. But can I still customize the questions if I want to tweak the flow a bit?
Rated it
Yes, your interview or survey is 100% customizable.
Rated it
I totally trust the AI, but what about the people using the data? Is there a way to make sure it stays anonymous or filtered?
Rated it
By default, the survey or interview is anonymous. You have the option to collect user's personal details.
Rated it
Can admins control how deep the AI goes with follow-up questions? Just wondering if thereโ€™s a way to set boundaries depending on the audience.
Rated it
Yes, and you can adjust the AI follow ups for each question (rather than at the project level)
Rated it
Does the AI adjust its tone based on who itโ€™s speaking to? For example, a casual user vs. an executive?
Rated it
By default it speaks in an executive tone, but will adjust to be more casual if it sees casual language from the user.
Rated it
It made me realize how flat and one-dimensional our old surveys were. The way it adapts in real-time to customer input Thatโ€™s a whole new level.
Havenโ€™t tried it yet but wow this looks really smart. Congrats to the team!
Okay, this just replaced our entire survey stack. Also way more fun to use๐Ÿ˜‚
You nailed a real pain point. Congrats! Looks like this will go far.
Rated it
As a revenue leader, Iโ€™m always trying to figure out why deals fall through. TheySaid helped us automate our win-loss process and honestly, the insights it pulled were sharper than most manual interviews weโ€™ve done. I actually trust the summaries.
Rated it
Absolutely love the chat-based experience. Feels modern and personal. Quick question though, can users share screenshots or images during the conversation?
Rated it
Just created a survey on TheySaid โ€” literally took me less than 3 minutes. No joke, it was super fast. I picked a goal, added a few prompts, and boom done. The AI handles the rest. Way easier than any other survey tool Iโ€™ve used, and honestly kind of fun? Canโ€™t wait to see the responses roll in.
Rated it
The logic branching in TheySaid surveys is what sold me. The moment a customer mentioned something specific, like a frustration or a feature they wished for , the AI immediately asked smart follow-up questions right then and there. No need to chase them later or book a call.
Rated it
Looks super promising. Definitely keeping an eye on this one.
Rated it
This is going straight into our workflow!
Rated it
Just tried out a survey โ€” the structure is seriously smart! Loving how intuitive it feels. Great job!
Rated it
Wait, so I can finally stop begging customers to fill forms? Wow ๐Ÿ‘€
Rated it
Love this! Looks Super smart.

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TheySaid was manually vetted by our editorial team and was first featured on July 23rd 2025.

Pros and Cons

Pros

Transforms surveys into conversations
Enhances real-time data analysis
Improves survey engagement
Automated complete project generation
Identifies key themes in feedback
Automates interviews with adaptive questions
Designs user tests for usability insights
Summarizes feedback promptly
Compiles all feedback in one spot
Suitable for various sectors
Dynamic Surveys
Automated Research
50-100X More responses than traditional surveys
1-5% Increase in Net Revenue Retention
34% More actionable feedback
Can embed survey questions anywhere
Scans website in seconds
Sends surveys through existing outreach tools
Features surveys on website
Recommends tailored questions based on best practices
Interactive, hands-free survey experience
Integrates with multiple touchpoints in customer journey
Data is secure, SOC 2 Type II certified
Delivers surveys via your existing channels

View 19 more pros

Cons

Single-question survey limitation
May overwhelm with multiple questions
Dependence on user interaction
No clear data storage overview
Ambiguity in user anonymity
No manual data entry option
Unclear on integration capabilities

View 2 more cons

7 alternatives to TheySaid for Surveys

View 16 more alternatives

Q&A

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