15,270
Survey generation
2023-05-05
ChattySurvey
8
Chat survey: Collect personal feedback via chat.
Overview
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ChattySurvey is an AI-powered survey tool that enables businesses to conduct personalized and natural conversations with their customers. The tool uses context-aware questioning and adaptive follow-ups to collect detailed feedback, automating the survey process and providing real-time analysis.
ChattySurvey also allows businesses to fully customize their survey and design to fit their specific needs. It captures respondents' attention and yields higher response rates by transforming traditional surveys into interactive, chat-based experiences.
The platform adapts to respondents' answers, revealing deeper context and understanding through relevant, dynamic follow-up questions. With ChattySurvey, businesses can expect to receive objective and unbiased results, as the conversational AI is designed to ask relevant follow-up questions based on respondents' answers.
The platform allows for dynamic, adaptive questioning that generates more meaningful insights, uncovering additional context, motivations, and pain points.
Businesses can query their results using natural language to get exactly the insights they need. Using AI-powered surveys not only saves time and money but can also significantly improve engagement and response rates.
ChattySurvey helps businesses make data-driven decisions faster and with greater confidence. The tool offers a free basic plan that includes one survey, 50 responses, and basic analytics.
More advanced plans include custom trend tracking, integrations with email and Shopify, custom branding, customer alerts for the team, and up to 10 team members.
The tool is available in over 30 languages.
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ChattySurvey was manually vetted by our editorial team and was first featured on June 3rd 2023.
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Pros and Cons
Pros
Personalized conversations
Adaptive follow-ups
Context-aware questioning
Real-time analysis
Customizable survey design
Interactive, chat-based surveys
Automated survey process
Yields higher response rates
Dynamic questioning
Natural language queries
Faster data-driven decisions
Free basic plan
Advanced plan with integrations
Supports over 30 languages
Allows up to 10 team members
Customizable trend tracking
Customer alerts for team
Unbiased results
Analyzes motivations and pain points
Finds additional context
Cost-effective survey solution
24/7 availability
Scalable tool
Automated insights and analytics
High flexibility
Data scientist capabilities
Increased engagement and comfort
Speeds up feedback collection
Cons
Not fully scalable
Limited customization options
Limited to 30 languages
Basic plan constraints
Expensive advanced plans
Inaccessible for small businesses
Limited team member addition
Unspecified enterprise details
Requires extensive setup
No offline capabilities
Q&A
What is ChattySurvey?
ChattySurvey is an AI-powered survey tool designed for businesses to conduct detailed, personalized, and natural conversations with their customers. The platform uses context-aware questioning and adaptive follow-ups to collect comprehensive feedback, thereby automating the survey process and providing real-time analyses. Through ChattySurvey, businesses can fully customize their survey design to coincide with their specific needs. ChattySurvey is crafted to yield higher response rates by turning conventional surveys into interactive, chat-based experiences.
How does ChattySurvey work?
ChattySurvey operates by utilizing AI-driven context-aware questioning and adaptable follow-ups to gather detailed feedback. Businesses can design their own surveys as per their requirements and ChattySurvey's AI manages the conversational part. This AI platform adapts to respondent's answers, revealing deeper understanding through relevant, dynamic follow-up questions. It offers data analysis in real-time, empowering businesses to make data-driven decisions faster and with more confidence.
Does ChattySurvey offer a demo?
Yes, ChattySurvey does offer a demo. Customers are invited to experience the conversational AI survey to witness firsthand how ChattySurvey utilizes adaptive reasoning to conduct AI-driven surveys.
How does ChattySurvey improve survey response rates?
ChattySurvey improves survey response rates by transforming the traditional survey process into interactive, chat-based experiences that capture the respondent's attention. The AI's capability to adapt and form relevant, dynamic follow-up questions based on respondents' answers also keeps the conversation engaging, thereby leading to higher response rates.
Can I customize the survey design with ChattySurvey?
Yes, ChattySurvey allows for full survey customization to fit specific business needs. The platform is highly flexible, enabling creation of survey flows that capture the most detailed and insightful feedback possible.
What type of analytics can I get from ChattySurvey?
ChattySurvey provides both basic and advanced analytics. Basic analytics are included in the free basic plan. More advanced plans offer advanced analytics, custom trend tracking, and the ability to query results using natural language to obtain exact insights.
How does ChattySurvey ensure results are unbiased?
ChattySurvey ensures unbiased results as it uses a conversational AI to conduct the surveys. The AI is designed to ask relevant follow-up questions based on the respondents' answers, collecting objective and unbiased results.
Can ChattySurvey be used in languages other than English?
Yes, ChattySurvey can be used in languages other than English. The tool is available in over 30 languages.
Can ChattySurvey integrate with my email and Shopify?
Yes, ChattySurvey can be integrated with your email and Shopify. This integration is part of the offerings in ChattySurvey's advanced plans.
Does ChattySurvey offer real-time analysis?
Yes, ChattySurvey offers real-time analysis. It accelerates the survey process with AI-generated questions and real-time analysis, empowering businesses to make data-driven decisions faster and with confidence.
How many responses can I get with the basic ChattySurvey plan?
With the basic ChattySurvey plan, you can receive up to 50 responses.
Does ChattySurvey ask follow-up questions based on respondents' answers?
Yes, ChattySurvey does ask follow-up questions based on respondents' answers. The platform adapts the conversation to respondents' answers, posing relevant, dynamic follow-up questions, thereby revealing a deeper understanding of the respondents' context and motivations.
How is ChattySurvey different from traditional surveys?
ChattySurvey differs from traditional surveys in a number of ways. Unlike human surveyors or traditional surveys, ChattySurvey offers personalized interaction, context-aware questioning, and adaptive follow-up questions. Additionally, ChattySurvey is scalable and available 24/7, proving to be time-efficient and cost-effective. It also generates automated insights and analytics and holds the capability to produce objective and unbiased results.
What are the pricing plans for ChattySurvey?
ChattySurvey has two pricing plans. The Basic plan is free and includes 1 survey, up to 50 responses, and basic analytics. The Advanced plan costs $399.99 per month and includes up to 10 surveys, up to 1,000 responses a month, advanced analytics, custom trend tracking, integration features for email and Shopify, custom branding, team alerts, and supports up to 10 team members. The tool also has an Enterprise plan with details available on request.
What is the maximum number of team members allowed in the advanced ChattySurvey plan?
The advanced ChattySurvey plan allows for a maximum of 10 team members.
How does ChattySurvey uncover additional context, motivations, and pain points of respondents?
ChattySurvey uncovers additional context, motivations, and pain points of respondents by asking relevant follow-up questions based on respondents' initial answers. This adaptive questioning reveals deeper context and understanding, aiding businesses in gathering a comprehensive understanding of their customers and markets.
In what ways can ChattySurvey save businesses time and money?
ChattySurvey saves businesses time and money in several ways. The platform automates the process of drafting engaging questions and maintaining conversations on track, reducing the time and resources required to design, disperse, and analyze surveys. Additionally, ChattySurvey's ability to help with data analysis allows businesses to collect valuable feedback quicker, helping increase the speed of decision-making processes.
What are the benefits of using AI-powered surveys like ChattySurvey?
AI-powered surveys like ChattySurvey offer several benefits. They allow for dynamic, adaptive questioning that can unveil deeper, more meaningful insights than traditional surveys. As these AI platforms can ask relevant follow-ups based on respondents' answers, they are able to reveal additional context, motivations, and pain points, giving businesses a more comprehensive understanding of their customers and markets. Additionally, these platforms improve engagement and response rates by developing more interactive experiences for the respondents. Lastly, they can save time and money significantly by automating the survey design, distribution, and data analysis processes.
How does ChattySurvey adapt to respondents' answers?
ChattySurvey adapts to respondent's answers by utilizing its AI platform to pose relevant, dynamic follow-up questions based on respondents' answers. This approach results in deeper understanding of the respondents' context and motivations, assisting businesses in gathering a comprehensive understanding of their customers and markets.
How can I query my results using natural language with ChattySurvey?
With ChattySurvey, you can query your results using natural language to get the exact insights you need. This feature allows businesses to probe their data with any question they have, which in turn provides detailed insights into key findings and trends. This is similar to having a data scientist on the team, but at a fraction of the cost and without the waiting time.
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