15,299
Task automation
2022-02-09
Folk App
13
Automated CRM with contact sync and personalization.
Overview
Task automation#95 most recent
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folk is an intelligent CRM (Customer Relationship Management) tool that prioritizes the user's needs. It is lightweight, customizable, and powered by AI.
The tool offers a range of features that automate manual tasks, allowing users to focus on building stronger relationships. It provides real-time synchronization of contacts from multiple sources, eliminating the need for manual imports.
The folk browser extension makes it easy to import contact data from anywhere, further streamlining the process. Additionally, folk offers auto-categorization, auto-deduplication, and contacts enrichment functionalities.
With folk, users can leverage AI to know exactly when and how to reach out to contacts, and track the results of their efforts. The tool allows for personalized touchpoints through AI-based text generation, providing customized icebreakers for more effective communication.
Users can also access a full context of interactions, including Gmail, Google Calendar, Outlook, and LinkedIn, all synchronized within the folk app. folk offers comprehensive campaign analytics for mail merge, allowing users to track and monitor their results.
Collaboration and sharing features enable teams to work together seamlessly, with control and access level settings. Real-time collaboration on tables and pipeline management streamline teamwork and enhance productivity.
The tool has received positive reviews from users, highlighting its ease of use and powerful functionality. It is trusted by over 100 next-gen companies, with high ratings on the Chrome store and Product Hunt.
Google has audited folk for security, ensuring a reliable and safe user experience. With its focus on user-centered design, automation, and AI-powered features, folk offers a versatile and efficient CRM solution for various industries and use cases.
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Folk App was manually vetted by our editorial team and was first featured on July 30th 2023.
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Pros and Cons
Pros
Lightweight CRM
User customization available
Task automation features
Real-time contact synchronization
Browser extension for import
Auto-categorization of contacts
Auto-deduplication feature
Contacts enrichment functionalities
Personalized communication touchpoints
Context of interactions view
Mail merge campaign analytics
Collaboration features
Real-time sharing and collaboration
Pipeline management function
Control and access settings
Desktop app version
Bulk email function
Integration capacity with contact sources
Google's security audit
Trusted by next-gen companies
High ratings on Chrome store
High ratings on Product Hunt
Sales CRM capability
Fundraising management feature
Partnership management function
Deal flow management tool
Community engagement function
PR management feature
CRM for various industries
User-centered design
Interactions sync (Gmail, Google Calendar, etc.)
Real-time table collaboration
Auto-sync contacts from sources
Smart reach-out strategies
Contextual view of interactions
Monitor and track results
Team-centered productivity tools
Cons
No mobile app
Limited integration options
Lacks advanced analytics
Limited customization options
No voice command functionality
No offline mode
No self-hosted option
No free version available
No multi-language support
Limited scale for enterprise-level operations
Q&A
What is folk app?
Folk is an intelligent Customer Relationship Management (CRM) tool that automates manual tasks and provides real-time synchronization of contacts from multiple sources, thus allowing users to focus more on building stronger relationships. It also features an AI-based text generation system that assists users in personalizing their contact points for effective communication. Its browser extension enables users to import contact data from any platform, streamlining the contact handling process. Folk offers comprehensive campaign analytics, sharing features, and a control and access level setting to enhance teamwork and productivity.
How does the task automation feature in folk work?
Folk automates various manual tasks which allows users to focus more on their relationships. It can auto-categorize and auto-deduplicate contacts, thereby preventing repeated data entry and classification. It also has an auto-enrich feature that enhances contact profiles with additional information, thus proving a more comprehensive dataset within the CRM tool.
Can I sync my contacts with folk?
Yes, folk provides real-time synchronization of contacts from multiple sources, eliminating the need for manual imports. Its browser extension enables users to import contact data from anywhere, further streamlining the process.
What does it mean that folk is powered by AI?
Being powered by AI means that folk employs artificial intelligence in its operations. Specifically, it uses AI for contact synchronization, deduplication, and enhancement. Additionally, it has an AI-based text generation feature that provides users with personalized, intelligent suggestions for more impactful communication with their contacts.
What browser extension does folk offer?
Folk offers a browser extension called folkX Chrome. This extension can be used to import contact data from virtually anywhere on the web, which can significantly streamline and enhance the user's contact management process.
Are there any features in folk that avoid data duplication?
Yes, folk has an auto-deduplication feature. This function automatically identifies and removes duplicate contact entries, ensuring clean and organized data.
How does folk assist in effective communication with contacts?
Folk leverages AI-based text generation to provide users with personalized, intelligent icebreakers, thus enhancing communication with contacts. Using this feature, users can deliver customized touchpoints to contacts, making their interactions more meaningful and effective.
Can I import data from platforms like Gmail, Google Calendar, Outlook, and LinkedIn into folk?
Yes, with folk, users have the ability to import data from platforms such as Gmail, Google Calendar, Outlook, and LinkedIn. All of these interactions can be synchronized within the folk app, providing users with a full context of the contact history.
Can I track my campaign analytics with folk?
Yes, folk offers comprehensive campaign analytics for mail merge, enabling users to track and monitor their campaign results. This feature provides insightful summaries and breakdown of results, assisting users in making informed decisions based on their campaign performance.
How can folk enhance team collaboration and productivity?
Folk enhances team collaboration and productivity through its collaboration and sharing features. It allows real-time collaboration on tables and seamless pipeline management. Teams can set control and access levels according to their needs, ensuring that all members are equipped with the right information at the right time.
Can I control access levels in folk?
Yes, with folk, users have the ability to set control and access levels. This feature allows teams to manage who can access certain information, enhancing security and allowing for more organized and effective teamwork.
What are the reviews on folk's use and functionality?
The reviews on folk's functionality and use are overwhelmingly positive. Users mention its ease of use and powerful capabilities, with special mentions for its automatic features and streamlined contact management. It currently boasts high ratings on the Chrome store and Product Hunt, and is trusted by over 100 next-gen companies.
How secure is folk?
Folk has been audited by Google for security, indicating that it provides a reliable and safe user experience. Its features such as control and access level settings provide team managers with more control over who can access certain information, further strengthening the app's security measures.
Is it possible to send bulk email campaigns with folk?
Yes, with folk, users have the ability to send bulk email campaigns with as much customization as they want, straight from their own domain. This feature helps in reaching out to a large number of contacts efficiently and effectively.
What integrations are available with folk?
Folk integrates with platforms such as Gmail, LinkedIn, Google Calendar, and Outlook. It also provides flexibility to import contacts from virtually anywhere through its browser extension, offering a seamless integration with a wide range of platforms and streamlining contact management by keeping all contacts in one place.
Can folk help with pipeline management?
Yes, folk provides a pipeline management feature that allows teams to work on deals more efficiently. By having all deals, contacts, and progress tracked in one place, this function assists in keeping processes coordinated and streamlined.
What are some use-cases where folk can be applied?
Folk adapts to various use-cases including Sales CRM, Fundraising, Applicant Tracking System (ATS), Partnerships, Deal Flow, and Community Management. It offers customizable features to cater to the specific needs of each operation, making it a versatile tool for various industries.
Can I customize the folk app according to my needs?
Yes, folk is fully customizable according to the user's needs. It provides flexibility in terms of integrations, data synchronization, categorization, deduplication, and enrichment processes, allowing users to adjust these aspects in line with their specific use cases or industries.
Is folk a lightweight CRM?
Yes, folk is a lightweight CRM. It prioritizes user-centered design and does not bog down its users with unnecessary complexities. This lightweight nature makes it an efficient tool that's easy to deploy and utilize in diverse business settings.
How does auto-enrichment functionality work in folk?
Folk's auto-enrichment functionality adds more information to contact profiles automatically. This ensures that the user has as much relevant and impactful data as possible when dealing with each contact. The information can include things like work details, social media profiles, and more, turning each contact profile into a rich source of data.
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