Overview

Thatch is an AI-powered virtual mailbox service designed to streamline the management of physical mail for businesses and individuals. Thatch receives and digitizes all incoming mail, which users can access via an online platform.

Each piece of mail is opened, scanned, and then summarized using Thatch's integration with ChatGPT. This allows users to triage and manage their physical mail quickly and efficiently.

The service is designed with collaboration in mind, empowering teams with the tools to respond and act on important communications. Thatch provides the flexibility to forward mail anywhere in the world, operating on user-defined schedules.

The service also champions privacy, using HIPAA compliant mail centers and providing a permanent business street address that separates the user's public and private spaces.Thatch offers a range of features that aid in the management of physical mail, such as full-text search, mail forwarding, secure shredding and recycling of physical mail, and full visibility into mail receipt history.

Real street addresses can be used for business filings, credit card applications, and deliveries. Thatch also guarantees top-notch security compliance, including HIPAA, PCI, SOX, and SSAE-18 certifications.

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Initial release

June 2, 2023

Initial release of Thatch.

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Pros and Cons

Pros

Virtual mailbox service

Digitizes physical mail

Integrated with ChatGPT

Facilitates efficient mail management

Supports team collaboration

Forward mail worldwide

User-defined forwarding schedules

HIPAA compliant mail centers

Permanent business street address

Full-text mail search

Secure shredding and recycling

Mail receipt history tracking

PCI, SOX, SSAE-18 compliant

Supports business filings

Supports credit card applications

Provides real street addresses

High Resolution PDF Scans

Free physical mail storage

Delivery, scan and upload dates

Mail and package forwarding

Combine shipments feature

Respond on your schedule

Email notifications for new mail

Seamless handling of discarded mail

Supports certified mail with receipt

Quick mail scanning within 24hrs

Free virtual mail for $39/month

Secure HIPAA compliant centers

View 23 more pros

Cons

Limited to two addresses

No weekend mail scanning

High monthly cost

Limited physical storage period

Limited to US addresses

No API for integration

No operator assistance

No company-specific compliance

Shredding limit not mentioned

Only supports English

View 5 more cons

Q&A

What is Thatch and how does it work?

Thatch is an AI-powered virtual mailbox service that evolves the way businesses and individuals manage their physical mail. It works by receiving and digitizing all incoming mail. Each piece of mail is opened, scanned and then summarized using Thatch's integration with ChatGPT. Users can access this digitized mail via an online platform.

How does Thatch's integration with ChatGPT help in managing mail?

Thatch's integration with ChatGPT facilitates mail management by providing summaries of each piece of mail. This technology allows users to quickly review their mail's content and efficiently manage or action based on that information.

How does Thatch facilitate collaboration among team members?

Thatch is designed with collaboration in mind. It provides tools that empower teams to respond and act on important communications. Entire organizations can access and manage the shared virtual mailbox, enabling efficient collective responses to relevant communications.

What is the process to forward mail anywhere in the world via Thatch?

Thatch enables users to forward their mail anywhere in the world. While specific steps around the process are not explicitly mentioned, it's a feature of the platform designed for remote work, suggesting a digitized system and likely involves setting a forwarding address and schedule on the online platform.

Can Thatch's schedule for mail forwarding be defined by the users?

Yes, Thatch allows its users to define their own schedules for mail forwarding. This feature underpins Thatch's focus on flexibility and customization according to individual needs.

How does Thatch ensure users' privacy?

Thatch ensures users' privacy by providing a real business street address, which separates public and private spaces for the users. Additionally, they use HIPAA compliant mail centers for further privacy support.

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What certifications does Thatch hold for security compliance?

Thatch boasts multiple security compliance certifications. These include HIPAA, PCI, SOX, and SSAE-18 certifications, ensuring that both privacy and security standards are met consistently.

What features does Thatch offer for management of physical mail?

Thatch offers features like full-text search, mail forwarding, secure shredding and recycling of physical mail, and full visibility into mail receipt history. These features, alongside the integration with AI for mail summarization, enhance the management of physical mail, making it more streamlined and efficient.

Can I use Thatch's secure shredding service for physical mail?

Yes, Thatch offers a secure shredding service. Users can keep their digital copies online and request secure shredding and recycling for their physical mail, effectively managing their mail clutter.

Is there a tool on Thatch's online platform to search the full text of digitized mail?

Yes, Thatch offers a full-text search feature for the digitized mail on its online platform. This allows users to easily find specific mail by searching for keywords or phrases in the mail content.

Can I use Thatch's real street address for business filings and credit card applications?

Yes, the real street addresses provided by Thatch can be used for business filings and credit card applications. This adds another layer of functionality and convenience for both business and individual users.

Can I get full visibility of my mail receipt history on Thatch?

Yes, Thatch provides full visibility into your mail receipt history. This feature gives users easy access to delivery dates, scan dates, and upload dates of all their mail, making tracking and management simpler.

How does Thatch's service help enable remote work?

Thatch supports remote work by digitizing your physical mail and making it accessible online. Furthermore, it allows you to forward your mail anywhere in the world, enabling you to manage your mail from any location, at any time.

What measures does Thatch take to separate public and private spaces for users?

Thatch separates public and private spaces by providing a real business street address for your mail. This measure allows you to keep your personal or office address private, separating your work or business mail from your personal space.

How does Thatch ensure HIPAA compliance?

Thatch ensures HIPAA compliance by operating its service in HIPAA compliant mail centers. This certification guarantees that it follows the necessary standards to protect sensitive patient data, potentially making it useful for industries that handle such information.

Can Thatch's tool be used to streamline credit card application processes?

Yes, the real street addresses provided by Thatch can be used for credit card applications. This service streamlines the application process as users can use these addresses instead of their own, keeping their private information secure.

Can Thatch be used to digitize physical mail and manage it?

Yes, Thatch can be used to digitize physical mail and manage it. The platform opens, scans, and summarizes all incoming mail, allowing users to manage their physical mail quickly and efficiently through the online platform.

How flexible is the mail forwarding feature of Thatch?

The mail forwarding feature of Thatch is designed to be highly flexible. It allows users to forward their mail anywhere in the world and operates on user-defined schedules, ensuring that their specific needs are met.

Is Thatch suitable for team collaborations?

Yes, Thatch is suitable for team collaborations. It provides tools that empower teams to respond to and take action on important communications. Entire organizations can access the shared virtual mailbox, facilitating efficient collective responses to relevant mail items.

Does Thatch offer support for handling business filings?

Yes, Thatch supports handling business filings by providing real street addresses that can be used for such purposes. This feature adds to the convenience of businesses or individuals who require an additional address for such proceedings.

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