Can I use my existing phone number with Klariqo?
Yes, with Klariqo you can use your existing phone number. Alternatively, you can also opt for a new number through the tool.
Does Klariqo qualify leads?
Yes, Klariqo qualifies leads. The AI assistant asks the right questions to customers and automatically routes high-value leads to your attention.
What are Klariqo's pricing plans?
Klariqo offers three main pricing plans: the Phone Only plan for $129/mo, the Website Widget Only plan for $99/mo, and the Phone + Website plan for $179/mo. There's also an Enterprise plan with customized pricing. All plans come with a specific allocation of minutes and various features specific to each plan.
Does Klariqo offer 24/7 customer support?
Yes, Klariqo offers round-the-clock, 24/7 customer support. Help is always available whenever you might need assistance with the tool.
Is Klariqo capable of handling multiple conversations at once?
Yes, Klariqo is capable of handling multiple conversations at once. It can handle up to 10,000 simultaneous conversations, ensuring no customer is left waiting.
How natural are the conversations with Klariqo?
Conversations with Klariqo are designed to feel natural and not robotic. The voice for phone calls sounds human, while website chats are personal and helpful..
How does Klariqo integrate with my website?
Klariqo integrates with your website through a one-line code. By copying this code and pasting it into your website's HTML, you can quickly install the AI chat widget.
Does Klariqo sync with my calendar?
Yes, Klariqo can sync with your calendar. It books appointments automatically, keeping your schedule up-to-date on a real-time basis.
Can Klariqo route high-value leads directly to me?
Yes, Klariqo can automatically route high-value leads to you. It qualifies leads by asking the right questions and prioritizes those that are the most beneficial to your business.
How does Klariqo answer a customer if it doesn't understand their question?
If Klariqo doesn't understand a customer's question, it will ask for clarifications or escalate the issue to you, either through a phone transfer or an email notification.
Can voice accents and tones be adjusted on Klariqo?
Yes, accents and tones can be adjusted on Klariqo to match your business's voice. This can be done as part of the customization during the setup process.
How do I customize the knowledge base for website chat on Klariqo?
You can customize the knowledge base for your website chat on Klariqo during the setup process. This involves matching your brand colors, setting your AI's personality, and laying out the information it will use during its interactions.
How is voice customization done on Klariqo?
Voice customization on Klariqo is done during the AI setup process. You can control the greetings, responses, conversation flow, tone, and even the accent and voice of the AI.
If a mistake occurs, how can I review Klariqo's conversations?
Whenever a mistake occurs, you can review Klariqo's conversations through the transcripts provided. All calls and chats are transcribed, allowing you to monitor and evaluate every conversation.
What is Klariqo?
Klariqo is an AI assistant tool designed for businesses to handle phone calls and website chats round the clock. It is structured to assist businesses with handling customer service tasks like answering questions, scheduling appointments, and qualifying leads automatically without the need for human intervention. The tool is customizable to match the business's brand, including voice, accent, tone for phone calls and color and knowledge base for website chat.
What are the key features of Klariqo?
Klariqo's key features include 24/7 support for handling phone calls and website chats, a user-friendly setup process, real-time scheduling of appointments, automated lead qualification, conversational AI for natural human-like interactions, customizable voice for phone calls, and a customizable widget for website chat. It also provides analytics, transcripts of all interactions, manages multiple customer interactions simultaneously, and is built to handle high volumes of customer interactions.
How quickly can Klariqo be set up?
Klariqo can be set up in a matter of minutes. Signing up to having the first AI-answered call takes about 3 minutes. This also applies to the website chat version where a simple line of code can be inserted into the website for the widget to appear and start working.
Does Klariqo require any technical knowledge to set up?
Klariqo does not require any technical knowledge for setup. It has been designed to be user-friendly and straightforward. Whether it's for phone calls or website chats, businesses can easily tether their current numbers or insert a simple line of code to their website for the widget.
How does Klariqo handle phone calls?
Klariqo intelligently handles phone calls by answering every call, providing immediate responses, qualifying leads, and booking appointments 24/7. Businesses can use their existing number or get a fresh one. The AI is designed to engage in natural conversations that sound human, facilitating a more effective customer interaction.
Can Klariqo be used with my existing phone number?
Yes, Klariqo can be used with your existing phone number. In about 30 seconds, you can connect your number or you have the option to get a new one for Klariqo's services.
How does Klariqo handle website chats?
Klariqo manages website chats with an AI widget that is placed on your website. This widget is capable of handling live chat on your site, qualifying leads, and booking appointments 24/7. The chatbot AI can engage visitors in natural, human-like conversations to provide them with a personal and helpful experience rather than a robotic one.
What is the procedure to set up Klariqo's chat widget on my website?
To set up Klariqo's chat widget, copy one line of code from your dashboard and paste it into your website's HTML before the closing body tag. It's designed to work on any website, including WordPress, Shopify, or custom sites, and it only takes about 30 seconds.
Is it possible to customize Klariqo's AI?
Absolutely, Klariqo's AI is fully customizable. One can control greetings, responses, conversation flow, and tone for both phone and chat. Even for phone calls, one can customize the voice and accent to match the brand. For the website chat, the widget color and the AI's knowledge base can be set to align with the business's brand.
How does Klariqo manage appointment scheduling?
Klariqo manages appointment scheduling by syncing with your calendar and schedules tasks automatically. It handles bookings 24/7, negating the need for back-and-forth emails. Therefore, appointments are booked in real-time, ensuring efficient managing of business schedules.
How does Klariqo qualify leads?
Klariqo qualifies leads automatically by asking the right questions during customer interactions, whether through phone calls or website chats. It routes high-value leads to you, turning mere website visitors into potential customers, and ensures you only interact with customers who are ready to buy.
Does Klariqo offer different pricing plans?
Yes, Klariqo offers different pricing plans to fit various business needs. The phone only plan costs $129 per month, the website widget only plan costs $99 per month, and the combined phone and website solution costs $179 per month. They also offer a custom enterprise solution tailored to your business needs.
What kind of analytics does Klariqo provide?
Klariqo provides full transcripts, analytics, and insights on every conversation. These resources provide valuable insights to businesses, helping them identify areas of strength and improvement in their customer interactions strategy.
How does Klariqo support simultaneous customer interactions?
Klariqo supports simultaneous customer interactions efficiently. The system is designed to handle up to 10,000 simultaneous conversations, whether they are calls, chats, or both. It ensures no busy signals, no wait times, instant response, thus sustaining a consistent customer service experience.
How is Klariqo's AI different from other customer support AIs?
Klariqo's AI is uniquely tailored to provide a human-like interaction experience for customers. It is capable of conversational AI, which includes understanding context, holding fluid talks, and providing responsive feedback. It is also designed to qualify leads and schedule appointments automatically, going beyond the regular capacity of standard customer support AIs.
What is the response time of Klariqo's AI?
Klariqo's AI responds instantly, providing answers in seconds and not hours. Whether it's a phone call or a chat, the AI is designed to respond immediately, reducing the chance of customers bouncing to a competitor due to delays.
Can Klariqo sync with my business calendar?
Yes, Klariqo syncs with your business calendar for appointment bookings. It schedules appointments in real-time across both phone and website channels, minimizing the hassle of back-and-forth communication and making it easier to manage your schedule.
What are the customer service capabilities of Klariqo?
Klariqo offers extensive customer service capabilities. It ensures 24/7 availability, handling every phone call, and every website visitor all the time. It can handle 10,000 simultaneous conversations, providing an immediate response to queries. The system qualifies leads, books appointments, and customizes the interaction to match your brand.
Can Klariqo handle high-volume customer interactions?
Yes, Klariqo can handle high-volume customer interactions. Its system is built to handle up to 10,000 simultaneous conversations, phone calls, website chats, or both, demonstrating its capacity to attend to a high volume of customers without any busy signals or wait times.
How transparent is Klariqo's pricing structure?
Klariqo offers a transparent pricing structure. It lists all three plans on its website, providing detailed information about what features each plan offers and their respective costs. Additional costs for exceeding the allotted minutes are clearly stated, and there are no hidden fees associated with any of the packages.