Overview

Levity is a suite of AI automation tools designed to streamline operations in freight management. These include processing sales, orders, and tracking directly from users' inbox to their Transportation Management System (TMS).

Designed to save users time and focus on their customers, Levity connects to the inbox, categorizes incoming emails, and extracts critical information.

This data is then pushed to the TMS, facilitating increased efficiency and minimized manual work. It also allows for automatic classification of emails and attachments based on custom categories, extraction of relevant particulars, and generation of contextualized replies.

Levity features a user-friendly flow builder that enables users to configure, edit, and test automated workflows, which can run in the background. The tool is designed for seamless integration with popular business applications like Gmail or Outlook.

It ensures privacy and security by conducting annual audits for legal compliance and security standards and promises never to share user data with third parties.

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Initial release

February 1, 2022

Initial release of Levity.

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Organization Levity AI GmbH 🇩🇪 Germany

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Task automation Levity

DE Levity AI GmbH Task automation

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Pros and Cons

Pros

No-code platform

Automates email outreach

Automates inventory management

Automates survey responses

Automates document classification

Handles customer support tickets

Facilitates content moderation

Capable of email campaign automation

Can detect feedback tone

Capable of language understanding

Filters for urgency

Can tag product images

Checks documents for missing input

Organizes emails

Has a team workspace

User-friendly interface

Saves time

Keeps inbox organized

Integrates with popular tools

Used in Freight Email operations

Automates sales

Automates order processing

Email categorization feature

Performs data extraction

Offers transportation management system

Enables workflow automation

Generates contextualized replies

Offers flow builder

Email and attachments classification

Provides relevant data extraction

Seamless integration with business apps

Ensures data privacy and security

Yearly legal compliance audit

Does not share user data

Effective for logistics companies

Reduces quote generation time

Automates email triage

Increases customer satisfaction

Easy apps and data sources connection

Extracts information efficiently

Writes contextualized replies

User-friendly workflow configuration

Allows workflow publishing

Workflows can run in background

View 39 more pros

Cons

No code might limit customizability

Potential integrations gaps

Privacy concerns with email categorization

No offline capabilities

Strong reliance on third-party tools

Potential bottlenecks in complex workflows

Limited features for non-business users

Lack of multi-language support

No free version available

Limited customer support channels

View 5 more cons

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Q&A

What types of tasks can Levity automate?

Levity can automate tasks such as email outreach responses, inventory management, survey responses, document classification, customer support tickets, and content moderation. It can also be employed for tasks like email campaign responses, detecting positive and negative feedback, understanding customer language, filtering for urgency, tagging product images and descriptions, checking documents for missing input, and organizing emails.

How does Levity interpret positive and negative feedback?

While specific details about how Levity interprets positive and negative feedback are not explicitly mentioned on their website, as a no-code AI workflow automation platform, Levity has the capability to understand customer language and detect sentiment, which can be used to interpret positive and negative feedback.

Does Levity integrate with Gmail?

Yes, Levity does integrate with Gmail. It connects to users' inbox, categorizes incoming emails, and extracts critical information, thereby streamlining various tasks directly from email.

Can Levity tag product images automatically?

Yes, Levity can be used to automate the process of tagging product images and descriptions, assisting in efficient product management.

Is team collaboration possible on Levity?

Yes, team collaboration is possible on Levity. It provides a workspace for teams to work together on their workflow, facilitating a collaborative working environment.

Can Levity help streamline freight email operations?

Yes, Levity can streamline freight email operations. Through connecting to users' inbox, categorizing incoming emails, and extracting critical information to push to their Transportation Management System, Levity aids in the efficient running of freight email operations.

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Does Levity extract critical information from emails automatically?

Yes, Levity automatically extracts critical information from emails. It captures essential information from emails and attachments, eliminating needs for manual copy-pasting.

What functions does the Flow Builder tool on Levity provide?

The Flow Builder tool in Levity provides a friendly user interface where users can configure, edit, and test automated workflows. It offers a drag and drop interface to manage workflows of any complexity.

Is Levity able to integrate with Microsoft Cloud?

While it is not mentioned specifically on their website whether Levity integrates with Microsoft Cloud, it does work with a variety of popular tools, suggesting that integration with Microsoft Cloud could be feasible.

How does Levity ensure data privacy and security?

To ensure data privacy and security, Levity conducts annual audits for legal compliance and security standards. It firmly commits to never sharing user data with third parties.

How can introductions to significant business applications such as Outlook be integrated with Levity?

Levity allows for the integration of popular business applications like Outlook through its pre-built connectors. Setup only takes a few clicks and requires no coding, making it a user-friendly choice for businesses.

Does Levity classify emails and attachments based on custom categories?

Yes, Levity automatically classifies incoming emails and attachments based on custom categories. This helps users to sort, route, and prioritize without requiring manual tagging.

Can Levity extract relevant information without manual intervention?

Levity is able to extract relevant information from emails and attachments without manual intervention, thereby saving time and ensuring accuracy.

What is the process of setting up and testing workflow steps on Levity?

Setting up and testing of workflow steps on Levity is done through their Flow Builder tool. It provides a friendly drag and drop interface to configure, edit, and test automated workflows of any complexity.

Is email triage possible with Levity?

Yes, email triage is possible with Levity. It automates the process by classifying incoming emails based on custom categories and extracting relevant information, thereby streamlining the process.

Does Levity provide a way to capture essential information from emails and attachments?

Yes, Levity provides a way to capture essential information from emails and attachments, like new loads. This eliminates the need for manual copy-pasting of the information.

Can Levity sum up lengthy documents into easy-to-digest summaries?

Yes, Levity has the function to summarize lengthy documents, messages, and reports into easy-to-understand summaries, saving users the task of having to read through everything to provide a concise update.

Does Levity generate contextualized replies to emails?

Yes, Levity has a feature that allows it to generate contextualized replies to emails, aiding in better customer communication.

How does Levity ensure compliance with the latest privacy laws?

Levity ensures compliance with the latest privacy laws through annual audits. These audits aim to ensure compliance with privacy laws and uphold stringent security standards.

What are the distinctive AI automation tools offered by Levity for freight management?

Levity offers a suite of AI automation tools for freight management. These include the automation of sales, orders, and tracking directly from the users' inbox to their Transportation Management System. It classifies incoming emails and attachments based on custom categories, extracts relevant particulars, and generates contextualized replies, thereby streamlining freight email operations.

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