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Triple Session - AI Coach

AI-powered sales coaching to prevent lost deals.

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Triple Session - AI Coach

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AI-powered sales coaching to prevent lost deals.

Overview

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Overview

AI Coach is a tool designed specifically for sales managers and representatives. The system uses artificial intelligence to provide actionable insights on every sales call and enable teams to identify and resolve deal issues before they become lost opportunities.

The AI Coach reviews every call automatically, providing both deal insights and performance indicators for representatives. This allows for the identification and correction of mistakes that could jeopardise a deal.

The technology supports team-wide playbook adoption, comparing team performance against selected strategies. With the AI handling administrative tasks, sales representatives can focus more on closing deals.

Features include automated follow up emails derived from call conversations, customized coaching plans tailored to the needs of each representative, and the ability to integrate with call recording tools, notably Zoom.

The system also analyses aggregated data from call reviews over time to track the progress of each rep, which aids strategy refinement and coaching approach.

Furthermore, the tool facilitates feedback and performance measurement, helping new hires to adapt quickly. The AI Coach seeks to streamline the process of call review, feedback and training, making it an ideal tool for sales teams aiming to improve effectiveness and increase deal closures.

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May 27, 2024

Initial release of Triple Session - AI Coach.

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Pros and Cons

Pros

Call reviews at scale

Team-wide playbook adoption

Automated CRM updates

Customised coaching plans

Performance and deal insights

Follow-up emails automation

Identifies deal issues early

Zoom integration

Sales performance tracking

Analytics for team development

Helps new hires adapt

Replicable top rep tactics

Sales strategy alignment

Insights for strategy refinement

Hard-data for coaching improvement

Connects to training platform

50 calls reviewed per month

Uses company playbooks

Quizzes to test knowledge

Teams dashboard with analytics

Activity and leaderboard tracking

Identifies weak spots in calls

View 17 more pros

Cons

Limited call recording integrations

Requires existing playbooks

Not suitable for non-sales users

50 calls reviewed limit

Possibly limited precision in follow-ups

Limited coaching customizability

No stated security features

Requires setup and integration

Costly for large teams

View 4 more cons

Q&A

What is the main purpose of Triple Session's AI Coach?

Triple Session's AI Coach is primarily designed to provide actionable insights on every sales call. It autonomously reviews each call, helping to identify and resolve deal issues before they affect overall sales opportunities. The tool is engineered to ensure better deal closure rates and sales team effectiveness. It achieves this by providing deal insights and performance indicators, thereby enabling the identification and correction of mistakes that could jeopardize a deal. The AI Coach also aids in the adoption of team-wide playbooks, consequently increasing the likelihood of deal closures.

How does the AI Coach use AI to improve sales calls?

AI Coach utilizes AI technology to automatically analyze sales calls, producing performance indicators and insights into each deal. The subsequent insights help to identify and rectify any potential issues that could threaten to derail a deal. The AI functionality also takes over administrative duties such as the creation of follow-up emails from call conversations.

How does AI Coach help to identify and correct mistakes during sales calls?

AI Coach identifies and corrects mistakes during sales calls through the automatic review of each call. During this review, AI Coach produces both deal insights and performance metrics for sales representatives. These insights reveal potential issues, allowing sales reps to correct mistakes that could put a deal at risk.

What actions does AI Coach automate to allow sales representatives focus more on closing deals?

AI Coach helps in automating several administrative tasks to enable the sales representatives to focus more on closing deals. This includes the automatic creation of follow-up emails derived from call conversations and auto-filling crucial insights from each sales call into the customer relationship management system.

What benefits does integrated coaching plans provide for each representative?

The integrated coaching plans provide a customizable training regimen for each sales representative. These plans are not 'one-size-fits-all,' as they are designed to address the individual requirements and problem areas of each representative. They serve up actionable advice and custom training for the most impactful area that each rep needs to work on, thereby driving personal growth and team improvements.

How does AI Coach facilitate the integration with call recording tools like Zoom?

AI Coach is compatible with call recording tools including Zoom, facilitating simple integration. The AI Coach system is able to take the recordings retrieved from these tools, and analyze the calls for useful insights.

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What information does AI Coach provide from its analysis of aggregated data from call reviews?

AI Coach provides valuable insights by analyzing accumulated data from call reviews over time. This process tracks the progress of each representative, providing concrete data and trends that inform the refinement of sales strategies and coaching approaches.

In what ways does AI Coach assist new hires to adapt quickly?

AI Coach supports the quick adjustment of new hires by providing immediate feedback and accurate performance measurements. The actionable insights from the system accommodate fast learning, facilitating new representatives' understanding of practices prevalent in the team and helping them to expediently contribute towards achieving the team's sales objectives.

How does the AI Coach help in improving a sales team's effectiveness?

AI Coach contributes to the improvement of a sales team's effectiveness by automating mundane tasks, thus allowing the sales reps to focus more on closing deals. Moreover, AI Coach supports the adoption of selected strategies for the whole team, aids strategy refinement, and furthers the coaching approach through the analysis of data over time. It also offers custom training and actionable advice after each call, enabling continual improvement.

What is the purpose of using AI Coach for automated follow-ups?

The purpose of using AI Coach for automated follow-ups is to keep prospects engaged and ensured that no opportunities are missed. AI Coach drafts the perfect follow-up messages drawing from sales calls conversations, helping maintain and deepen connections with potential customers.

How does AI Coach support team-wide playbook adoption?

AI Coach supports team-wide playbook adoption by using the playbook as its brain, providing immediate clarity on how a team is performing against it. This allows for consistent execution across the team, in line with the company's objectives and best selling practices.

What are the main features of the AI Coach?

The main features of the AI Coach include automated review of each sales call, provision of deal insights and performance indicators, customized coaching plans for each representative, automated follow-up emails, measurement of accumulated data from call reviews, and integration with call recording tools such as Zoom.

How does the AI Coach help in preventing lost deals?

AI Coach helps in preventing lost deals by reviewing each sales call to identify deal risks. It provides both deal insights and performance metrics, allowing sales reps to rectify errors and save deals before they end up as lost opportunities.

How does AI Coach work with sales training and performance improvement?

AI Coach works with sales training and performance improvement by ensuring customised coaching plans are available for each representative. After each call, it offers actionable advice and custom training targeted at the most impactful area that each representative needs to work on, stimulating constant development.

Can AI Coach be used for performance measurement and feedback?

Yes, AI Coach can be used for performance measurement and feedback. It automatically reviews every call and provides detailed insights. Through these insights, it offers actionable advice for representatives to improve their performance and feedback for new hires to learn quickly.

How does AI Coach work with data visualization?

AI Coach works with data visualization by providing an analytical dashboard where the progress and performance of each rep can be monitored. With the help of aggregated data from all call reviews over time, it offers concrete data to improve coaching and strategy refinement.

How does AI Coach analyze sales performance?

AI Coach analyzes sales performance by automatically reviewing every sales call. It provides both deal insights and rep performance information, allowing identification of weak spots in each call and the opportunity to rectify them. The aggregated data from all call reviews over time also helps track each rep's progress to enhance coaching methods.

How does Triple Session's AI Coach help in deal tracking and optimization?

Triple Session’s AI Coach aids deal tracking and optimization by automatically reviewing each sales call. This review process illuminates the deal’s status and the rep's performance, identifying spots where the deal might be at risk. Rectifying the highlighted errors helps to optimize the chances of deal closure.

How easy is it to integrate AI Coach with other tools?

AI Coach provides straightforward integration with other tools. It is currently compatible with Zoom, and it is capable of adding more tools based on specific needs. Thus, if a particular recording tool is used, a discussion with the company can quicken integration with AI Coach.

What are the costs involved in using Triple Session's AI Coach?

To use Triple Session's AI Coach, it costs $40/user/month. This cost includes services such as the review of 50 calls a month, integration with various tools including Zoom, Gong, and Teams, use of own playbooks, and tracking of call performance overtime. The package offers an initial 3 credit start for free trials.

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