Customer feedback analysis

Discussion(6)

If customer insights don’t reduce churn, you’re collecting signals without impact -> ~25% revenue leak. Are users actually improving retention, or just tracking feedback?

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📊 Customer feedback analysis

If customer insights don’t translate into actions, you’re sitting on data -> ~20–30% missed growth. How much of that feedback actually drives revenue decisions?

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📊 Customer feedback analysis

Majed Alanazi

3mo ago

I want to analyze this website, luna.sa

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📊 Customer feedback analysis

Very useful, but for me, who only needs the simplest feedback functions, the on-boarding where they force me to do things I don't need to do is unbearable. I've done it once, but I'll never create an account on it again just for that reason.

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Hi Grimnir, Thanks for leaving us a review! We appreciate you taking the time to share your experience. Glad to hear you see the value in Canny, but noted your concerns about our onboarding process. I've passed this feedback over to our team. Currently if you extend your onboarding period, you will be able to skip all the suggested steps. We hope you give our features a try. If you need any support getting more out of the tool, please don't hesitate to reach out. We'd love to help. Cheers, Kaman from Canny

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