Jason AI
Mini tools
Markprompt
AI-powered customer support infrastructure
Go to 📞 Customer support
FluxyAI
IllumiChat
DigitalGenius
InboxPilot - Custom Trained Chatbot for email and website
Support Flow | PixieBrix
Twig AI
Jotform AI Agents
CustomGPT.ai
Supermoon
eesel AI
CoSupport AI
ChatHelp.ai
GaliChat
Tekst
Brainfish
Aide
ChatWebpage
Chatfuel AI
Algo
Coachvox
FluxyAI
20,001
IllumiChat
19,816
DigitalGenius
19,486
InboxPilot - Custom Trained Chatbot for email and website
12,184
Support Flow | PixieBrix
10,010
Twig AI
7,391
Jotform AI Agents
7,351
CustomGPT.ai
7,233
Supermoon
6,434
eesel AI
6,127
CoSupport AI
5,965
ChatHelp.ai
5,420
GaliChat
5,270
Tekst
4,602
Brainfish
4,244
Aide
3,982
ChatWebpage
3,918
Chatfuel AI
3,596
Algo
3,584
Coachvox
3,388
Go to 💼 Business
📢
Marketing
(2032)
🔍
Industries
(615)
💼
Sales
(395)
💾
Data
(365)
💰
Finance
(363)
📞
Customer support
(286)
💡
Startups
(283)
👔
HR
(225)
⚖️
Legal
(206)
👔
Management
(180)
📊
Market research
(145)
📅
Meetings
(122)
💳
E-commerce
(121)
📊
Product management
(109)
💼
Business consulting
(91)
📚
Documents
(81)
📊
Spreadsheets
(75)
🤝
Public relations
(62)
🔒
Security
(55)
💼
Business plans
(48)
CleeAI
Crust AI
Neferdata
Avataar's GenAI Creator
Articula
AI Agents
Ridvay
Activepieces
Cognition by Mindcorp
Calk AI
Kong.ai
UiPath
Omniaseo
Abstra
Chief AI Operations Officer
Olivya
Super Amplify
Cubeo
Quixl
BDG
CleeAI
12,941
Crust AI
2,885
Neferdata
2,050
Avataar's GenAI Creator
1,872
Articula
1,293
AI Agents
1,239
Ridvay
1,100
Activepieces
991
Cognition by Mindcorp
971
Calk AI
876
Kong.ai
604
UiPath
428
Omniaseo
331
Abstra
314
Chief AI Operations Officer
305
Olivya
303
Super Amplify
291
Cubeo
288
Quixl
287
BDG
283
📢
Marketing
(2032)
🔍
Industries
(615)
💼
Sales
(395)
💾
Data
(365)
💰
Finance
(363)
📞
Customer support
(286)
💡
Startups
(283)
👔
HR
(225)
⚖️
Legal
(206)
👔
Management
(180)
📊
Market research
(145)
📅
Meetings
(122)
💳
E-commerce
(121)
📊
Product management
(109)
💼
Business consulting
(91)
📚
Documents
(81)
📊
Spreadsheets
(75)
🤝
Public relations
(62)
🔒
Security
(55)
💼
Business plans
(48)
Markprompt
Inputs:
Outputs:
AI-powered customer support infrastructure
Most popular alternative: IllumiChat (871 saves)
By unverified author Claim this AI
Markprompt is an AI infrastructure designed for customer support. Its primary role is to streamline communication between customers and support teams using AI.
It has a set of functionality that fits all touchpoints in an agent and customer's journey. Markprompt introduces features like automated responses to customer inquiries, chatbots with automations for processes such as reimbursements, and 1-click integrations with other platforms making it adaptable.
The tool also exhibits a ticket deflection ability, allowing automated responses to common customer questions thereby reducing ticket volume. It includes a feature called Triage that helps categorize, summarize, translate, and preprocess tickets to provide a full picture before action is taken.
Other advanced functionalities include AI draft composer, a feature that automates response composition adhering to a company's brand and tone, and a mechanism that pulls in expert knowledge from various sources, ensuring responses are knowledgeable and up-to-date.
Markprompt is engineered to operate with no-code tools and can be deployed on varying platforms including Sunshine Conversations, Slack, Discord, Zendesk, and Salesforce.
Analyses on customer interactions can be performed to identify and address knowledge gaps. Markprompt also provides API for deeper integration into your product, providing a comprehensive customer support solution.
Show more
Releases
Get notified when a new version of Markprompt is released
Notify me
November 19, 2023
Initial release of Markprompt.
Pricing
Pricing model
No Pricing
Prompts & Results
Add your own prompts and outputs to help others understand how to use this AI.
Markprompt was manually vetted by our editorial team and was first featured on May 20th 2024.
-
861,266644v1.6 released 22d agoFree + from $12/mo
Reducing manual efforts in first-pass during code-review process helps speed up the "final check" before merging PRs -
12,978102v2.1 released 2mo agoFree + from $45/mo
This is the first AI marketing tool I’ve used that actually helps me get things done, not just suggest generic ideas. The mix of AI-powered strategy and real experts executing the work makes it feel like having a high-performance marketing team without the overhead
Pros and Cons
Pros
Streamlines communication
Automated responses
Chatbot process automation
1-click platform integration
Ticket deflection capability
Triage feature
Automates response composition
Knowledge extraction mechanism
Operates with no-code tools
Deploys on varied platforms
Customer interaction analysis
API for deep integration
Handles touchpoints in journey
Pulls expert knowledge
Reduced ticket volume
Supports Sunshine Conversations
Supports Slack, Discord, Zendesk, Salesforce
Categorizes, summarizes, translates tickets
Adapts company brand tone
Identifies, addresses knowledge gaps
Automated reimbursement processes
Knowledge always up-to-date
Enhanced customer support solution
SOC 2 Type II certified
GDPR compliant
Data encrypted at rest/transit
1-click workflow integrations
No-engineering resource requirements
No-code tools configurability
Deployable on multiple platforms
Insightful customer interactions data
Deep product integration API
Built with headless components
JavaScript libraries accessibility
REST APIs for development
Training content provision via API
Chat responses with citations
Project insights fetching
User-friendly support interaction
Optimized agent apps
Customer support performance improvement
Configurable chatbot design
Agent app experimentation environment
Scalability for support volume
Ticketing assistance for Zendesk, Salesforce
View 40 more pros
Cons
Requires third-party platform integration
Impersonal automated responses
Faulty categorization in Triage
Inaccurate response composition
Limited expert knowledge sources
Complex no-code tool operations
Potential knowledge gaps missed
Jargony API integration process
Limited customer support options
Potential privacy issues with tickets
View 5 more cons
7 alternatives to Markprompt for Customer support
-
AI chatbot that supports customers 24/7.20,0017Released 26d agoFree + from $20/mo -
From Ticket Backlog to Instant Answers Powered by AI19,816871v2.0 released 3mo agoFree + from $29/mo -
Automated ecommerce customer support.19,486384v1.1.1 released 11mo agoNo pricing -
Chatbot for Email using your Data!12,18427Released 6mo agoFree + from $9/moWe've been using InboxPilot for a couple of weeks now, and it’s been a game-changer for my art studio's business! Our admins were drowning in repetitive customer emails while juggling phone calls and front-desk responsibilities, but we had a debate in our team about whether we could afford to hire support specialists. Now, with AI handling emails 24/7, our admins only review the emails that are escalated. I used to notice that emails went unanswered for hours due to the workload, and I'm sure our customer satisfaction has increased significantly since they receive responses right away. Thank you for the tool! -
Solve Cases Faster, Avoid Escalation10,0101Released 6d agoFree + from $30/mo -
AI analyzes docs to answer customer questions7,39121v1.2 released 9mo agoFree + from $500/mo -
Friendly AI agents for instant, scalable customer service.7,35127Released 8mo agoFree + from $34
View 170 more alternatives
Q&A
What is Markprompt?
Markprompt is an AI infrastructure specifically designed for customer support. Its main function is to streamline the communication between customers and support teams, and it offers a wide variety of features that seamlessly fit into all touch points in an agent and customer's journey.
How does Markprompt use AI to streamline communication between support teams and customers?
Markprompt uses AI to streamline communication by automating responses to customer inquiries, creating and automating chatbots for tasks such as reimbursements, and integrating easily with other platforms. It also uses AI for ticket deflection and to preprocess tickets via its Triage function, offering a full picture before action is taken.
Can Markprompt automate responses to customer inquiries?
Yes, Markprompt can automate responses to customer inquiries. This is one of its primary functions, which assists in reducing ticket volume and streamlining customer support interactions.
What platforms can Markprompt integrate with?
Markprompt can integrate with a variety of platforms in a matter of minutes and without the need for engineering resources. It is compatible with Sunshine Conversations, Slack, Discord, Zendesk, and Salesforce.
What is ticket deflection in Markprompt?
Ticket deflection in Markprompt refers to its ability to automatically respond to common customer questions, which reduces overall ticket volume.
How does Markprompt's Triage feature work?
The Triage feature in Markprompt works to categorize, summarize, translate, and preprocess tickets. This offers a comprehensive picture before any action is taken, aiding in effective and efficient responses.
+ Show 14 more
Ask a question
If you liked Markprompt
Featured matches
-
12,52322v0.3 released 2d agoFree + from $20/mo
- New Mobile app, for face-to-face conversations (in addition to the desktop app for hybrid/remote meetings) - New languages: (English, Japanese) + Chinese, French, Spanish -
29,40950v2.0 released 17d agoFree + from $35/mo
This is a fantastic tool for creating a bespoke chatbot that understands the nuances of your business. It's so easy to set up, works with all the platforms I use, like Slack, Google Drive, Notion, and Zapier, and it's massively helped with customer service queries. Would definitely recommend. -
8738Released 1mo agoFree + from $49/mo
This its best AI bot i have used, its very quick and accurate, nice experience, its like im talking to real human with all emotions -
5,481389v2.0 released 4mo agoFree + from $50/mo
Verified tools
-
33,660163v1.13.2 released 5d agoFree + from $5.00/mo🚀 New Release Highlights ✅ Targeted Campaigns Easily launch educational, sales, and marketing campaigns directly to your agent’s users. * Segment your audience into cohorts * Target specific offers for each group * Track detailed metrics: CTA clicks, opens, blocks, and more * Run smarter, more effective campaigns with data-driven insights ✅ Improved Permissions for Group Chats Enjoy fine-grained user permissions in group chats for better control, customization, and security. ✅ Enhanced Bot & API Management Do more with less effort: * Create and manage offers via API * Launch and monitor campaigns programmatically 🐞 Major Stability Improvements & Bug Fixes Significant under-the-hood improvements make the platform faster, more reliable, and more stable than ever.
-
7,939149Released 2y agoFree + from $49/mo
How would you rate Markprompt?
Help other people by letting them know if this AI was useful.