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Octo
Octo is an AI tool that offers Customer Support Resolution as a Service. It aims to help businesses resolve support tickets quickly and efficiently using AI agents.
These agents are trained on the best agents within the organization and can engage in conversations up to 1000 words long, with perfect memory and knowledge.
Octo's AI agents are designed to connect to the organization's CRM and can operate any API to take actions on behalf of customers. It can retrieve customer data, access help center articles, and learn from past tickets to provide accurate and personalized solutions.
By analyzing the historical data, Octo can identify similar conversations and provide relevant responses. It can also query the help center to retrieve information based on the context of the ticket.Integrating with any CRM system, Octo can communicate with customers through various channels and is available 24/7.
The tool offers a pay-for-resolution model, where businesses only pay when Octo successfully resolves conversations. Developed by AI experts from Alibaba and Google, Octo prioritizes accuracy and safety at scale.
It can manage complex conversation threads with multiple people simultaneously, allowing it to solve previously impossible cases. Overall, Octo is designed to improve customer support efficiency and resolution rates by leveraging AI technology to automate support ticket resolution processes.
Releases
Pricing
Prompts & Results
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12,59197v2.1 released 2mo agoFree + from $45/mo
This is the first AI marketing tool I’ve used that actually helps me get things done, not just suggest generic ideas. The mix of AI-powered strategy and real experts executing the work makes it feel like having a high-performance marketing team without the overhead -
28,983396v1.0 released 11mo agoFree + from $35/mo
This team took the time to understand the industry, problem and its users and designed a perfectly engineered solution. Kudos.
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