Crowdlens is an AI-powered tool designed to monitor the web and social platforms relevant to B2B software companies. The tool aims to provide comprehensive coverage of platforms such as LinkedIn, Reddit, GitHub and others to help businesses stay on top of mentions about their brand, their competitors, or any keywords that are of importance to them.

With Crowdlens, users receive real-time alerts, enabling timely responses to discussions around their brand online. Apart from monitoring platforms, Crowdlens also offers AI capabilities, such as relevance scoring and sentiment analysis, to help users understand the context and significance of the mentions detected.

Furthermore, Crowdlens provides useful features like shareable reports for understanding and sharing trends, and API access for programmatic consumption of mention data.

Users have found Crowdlens particularly helpful for identifying relevant conversations on social media and engaging quickly with their community. This tool can be a beneficial addition to the toolkit of founders, marketers, and sales reps as it can facilitate real-time brand monitoring across various online communities.

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Crowdlens was manually vetted by our editorial team and was first featured on March 11th 2024.

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Pros and Cons

Pros

Monitors multiple platforms

Real-time alerts

Sentiment analysis

Relevance scoring

Shareable reports

API access

Multiple subscribers

Helps identify conversations

Facilitates community engagement

Monitors competitor mentions

B2B software focused

LinkedIn, Reddit, GitHub monitoring

Timely response facilitation

Provides mention context

Signals key trends

Email or Slack notifications

Prioritizes genuine engagement

Helps find product discussions

Uncovers competitor complaints

Identifies user pain points

Tracks product category requests

Mention data consumption

Identifies engagement opportunities

Saves management time

locates developer communities

Contributes to healthier communities

Facilitates growth of user base

Scopes outside brand sphere

Option for individual usage

Advanced options for startups

Advanced option for scaleups

Keyword tracking

All-platform monitoring

Flexible seats allowance

Frequency of check options

Short to long data retention

Webhooks availability

Segregates priority mentions

Real-time notifications

Active user support

30-day money-back guarantee

Cons

Limited platforms monitored

No free trial

Limitations on keywords

Mentions limit

Longer intervals on basic plan

Short data retention (basic plan)

More expensive for instant alerts

No sentiment analysis for basic

Limited seats (basic & startup)

Lacks transparency on accuracy

Q&A

What is Crowdlens?

Crowdlens is an artificial intelligence (AI)-powered tool that is designed to monitor the web and social platforms relevant to B2B software companies. Its purpose is to provide comprehensive coverage of multiple platforms like LinkedIn, Reddit, and GitHub to help businesses stay alert to mentions about their brand, their competitors, or any important keywords.

How does Crowdlens utilize AI to monitor the web and social media platforms?

Crowdlens utilizes AI to monitor the web and social media platforms by using advanced pattern recognition and data analysis algorithms. This technology enables it to track brand mentions, monitor competitor activities, and spot keyword usage in real-time across multiple platforms. It also uses AI to offer features such as relevance scoring and sentiment analysis, helping users understand the context and significance of the mentions detected.

What does 'relevance scoring' mean in the context of Crowdlens' features?

Relevance scoring is a feature offered by Crowdlens that utilises AI to assess and score the relevance of brand or keyword mentions by analyzing various factors such as the content of the mention, its source, and the context around it. This score helps users to filter and focus on the most important mentions that are likely to have a significant impact on their brand or business.

How does Crowdlens perform sentiment analysis for mentions about my brand?

Crowdlens performs sentiment analysis by using AI to assess the emotional tone or attitude conveyed in the mentions. This technology analyses the textual content within the mentions and assigns positive, negative, or neutral tags based on the language, context, and tone used. This helps businesses understand public sentiment about their brand, product, or service.

What platforms does Crowdlens monitor mentions on?

Crowdlens monitors mentions on multiple platforms relevant to B2B software companies, including Twitter/X, LinkedIn, Reddit, GitHub, YouTube, Stack Overflow, Product Hunt, Hacker News, and DEV.to.

How can Crowdlens help with competitor analysis?

Crowdlens assists with competitor analysis by tracking all mentions related to your competitors across multiple platforms. This enables businesses to stay updated on what is being said about their competitors, their strategies, products or services, and use these insights for improving their own strategies.

What kind of alerts does Crowdlens provide and how do they work?

Crowdlens provides real-time alerts that are triggered when there is a mention of the brand, competitors, or relevant keywords across any of the tracked platforms. These alerts are sent either via email or Slack depending on the user's preference, enabling timely responses.

Why is Crowdlens beneficial for founders, marketers, and sales reps?

Crowdlens is beneficial for founders, marketers, and sales reps as it enhances their ability to monitor their brand, track competitors, and detect useful trends in real-time across various online communities. This information aids in understanding public sentiment, identifying potential opportunities, and interacting promptly with the online community.

Is there a limitation to the number of mentions Crowdlens can track?

Yes, there is a limitation to the number of mentions Crowdlens can track which depends on the specific subscription plan. For instance, the 'Individual' plan covers 500 mentions, while the 'Startup' plan covers up to 1,000 mentions.

Can Crowdlens also monitor mentions about specific keywords related to my business?

Yes, Crowdlens enables monitoring mentions regarding specific keywords related to your business. This is done by tracking these keywords across all the platforms it covers, which means any time your chosen keywords come up in a discussion, you'll receive an alert.

How can I share reports generated by Crowdlens within my team?

Crowdlens offers shareable reports that help in understanding and sharing trends. These reports compile all the mention data and can be effortlessly shared among your team members for strategic discussions or analyses.

How can I consume mention data programmatically using Crowdlens?

Crowdlens provides API access allowing your development team to consume mention data programmatically. This means you can integrate the mention data fetched by Crowdlens with other systems or applications for a streamlined flow of information.

Is it possible to customize the tracking settings in Crowdlens based on my brand's needs?

Yes, Crowdlens offers customization options to track settings based on your brand's needs. This flexibility allows businesses to monitor chosen keywords, select specific platforms for monitoring, configure the alert frequency, among others.

How quickly does Crowdlens send alerts after detecting a mention?

Crowdlens is designed to send real-time alerts, which means you get notified in seconds whenever it detects a mention.

Can Crowdlens help me understand the context and significance of the mentions detected?

Yes, through AI capabilities like relevance scoring and sentiment analysis, Crowdlens can provide insights into the context and significance of the mentions. Relevance scoring helps to understand the importance of a mention, while sentiment analysis provides understanding about the emotional tone of the mention.

What type of data does Crowdlens provide in the reports?

The reports generated by Crowdlens offer comprehensive data about the mentions including the content of the mention, source platform, sentiment rating, relevance score, and other associated metadata. These reports present evaluated trends and enable users to make informed marketing decisions.

How does Crowdlens identify relevant conversations on social media?

Crowdlens uses AI to identify relevant conversations on social media. It does this by tracking all discussions including your brand, product, or chosen keywords across different platforms. The considered factors include content relevance, the source's influence, engagement rates, and the use of specific keywords.

Do I need any prior technical knowledge to use Crowdlens?

No, you do not need any prior technical knowledge to use Crowdlens. It is designed to be a user-friendly tool with an intuitive interface that enables easy setup, monitoring, and reporting without needing any technical expertise.

How does Crowdlens differentiate between positive and negative mentions about my brand?

Crowdlens differentiates between positive and negative mentions about your brand using its sentiment analysis feature. This feature analyzes the language, context, and tone in the mention, giving it a sentiment score, which can be positive, negative or neutral.

How can Crowdlens assist me in engaging quickly with my online community?

Crowdlens assists in quick engagement with your online community by sending real-time alerts whenever a brand mention occurs. This feature gives businesses the opportunity to respond promptly to any discussions or interactions involving their brand or relevant topics on social media or other online platforms.