💼Work(6,818)💼Business(5,300)💼Sales(365)🔍Customer analysis(49)📊Customer feedback analysis(27)

Feedback Navigator

—Extract valuable insights from customer feedback with AI

Open

Dashboard Edit Promote Manage releases Analytics

Overview Releases Pricing Reviews Prompts Pros & Cons Q&A Alternatives Recommendations

Go to 📊 Customer feedback analysis

Go to 💼 Work 💼 Business (5300) 🚀 Productivity (885) 💼 Career (633)

Go to 💼 Business

📢 Marketing (1926) 💾 Data (367) 💼 Sales (365) 💰 Finance (335) 📞 Customer support (283) 💡 Startups (247) 🧠 AI (238) 👔 HR (203) ⚖️ Legal (151) 📊 Market research (125) 📅 Meetings (114) 📊 Product management (102) 💳 E-commerce (100) 👔 Management (92) 📊 Project management (72) 📊 Spreadsheets (68) 📚 Documents (64) 💼 Business consulting (52) 🔒 Security (51) 🤝 Public relations (48)

Go to 💼 Sales

Chatsimple AI Sales Chatbot

🎯 Lead generation (58) 🎯 Sales training (56) 🔍 Customer analysis (41) 🎯 Sales prospecting (17) 🤝 CRM (13) 📈 Sales strategies (10) 💰 Price optimization (9) 💼 Sales role play (9) 📞 Sales calls (6) 💼 Sales chatbots (6) 💼 Sales negotiations (5) 📦 Sales pitches (5) 🔒 Fraud prevention (4) 💼 Client proposals (3) 📺 Sales videos (2) 📄 Sales forms (1)

Go to 🔍 Customer analysis

Customer Pain Point Analyzer

📊 Customer feedback analysis (27) 😄 Sentiment analysis (8)

July 11, 2024

Dashboard Edit AI

Feedback Navigator

Customer feedback analysis

315

No ratings

Use tool Copy 🔗

Inputs:

Outputs:

Extract valuable insights from customer feedback with AI

Overview

Overview Releases Pricing Reviews Prompts Pros & Cons Q&A Alternatives Recommendations

Customer feedback analysis27 0

User Feedback Analysis Sentiment Analysis Customer Insights Customer Sentiment Review Analysis Request DetectionFree + from $25/mo

Most popular alternative: Canny (81 saves)

View 7 alternatives Recommendations

By unverified author Claim this AI

Feedback Navigator is an Artificial Intelligence tool used for analyzing user feedback. The tool caters to a variety of users such as business owners, property managers, product teams and consultants.

It helps extract valuable insights from user feedback, aiding in understanding customer sentiment and identifying common requests. Feedback Navigator supports various data sources, allowing users to import customer feedback from platforms like Trustpilot, Booking.com, and Yelp.

Users also have the option to upload a CSV file or use the tool's API. The feedback can be customized into specific categories, and sentiment analysis is performed to extract accurate sentiment from the is feedback.

Request detection provides a quick overview of the most common request from customers, enabling timely action. Users can also design custom workflows using webhooks, which can be set trigger when a new review is analyzed.

Further, Feedback Navigator allows data exportation using CSV, enabling users to perform customized analysis or visualization externally. There's a free trial to get started, with options for different subscription plans based on usage.

The tool can be used for various use cases like analyzing customer feedback for property management, gyms, product teams, hotels, consultants, restaurants and others.

Releases

Get notified when a new version of Feedback Navigator is released

Notify me

Initial release

April 27, 2024

Initial release of Feedback Navigator.

+ Submit new release

Pricing

Pricing model

Free Trial

Paid options from

$25/month

Billing frequency

Monthly

Use tool

Save

🔗 Copy link

🗳️ Vote Best AI Tool

Featured

Customer feedback analysis Feedback Navigator

Customer feedback analysis

315

No ratings

Overview Releases Pricing Reviews Prompts Pros & Cons Q&A Alternatives Recommendations

Use tool

Save

Related tasks

User feedback analysis5 0

Customer feedback analysis27 0

Feedback analysis1 0

Customer feedback8 0

Product feedback questions1 0

User feedback7 0

Review analysis9 0

Interview feedback1 0

Feedback widgets1 0

Reviews

No ratings yet.

★ ★ ★ ★ ★ 0

★ ★ ★ ★ 0

★ ★ ★ 0

★ ★ 0

★ 0

How would you rate Feedback Navigator?

Help other people by letting them know if this AI was useful.

Your rating

★ ★ ★ ★ ★

Post

Prompts & Results

Title:

Description:

Prompt type*:

Prompt*:

Output type*:

Output*:

Add your own prompts and outputs to help others understand how to use this AI.

Feedback Navigator was manually vetted by our editorial team and was first featured on July 11th 2024.

Promote AI Claim AI New release

Publiq Studio

Multi-Platform Catalog Management. Simplified.

E-commerce Catalogs

Open

31,827
23
4.3

Released 20d ago
Free + from $19.99/mo
Share

31,056 publiq.studio
CodeRabbit

Enhanced code review for improved workflow and quality.

Code reviews

Open

828,690
635
3.9

v1.6 released 13d ago
Free + from $12/mo
Share

723,431 coderabbit.ai

Sahil Mohan Bansal

🙏 233 karma

Nov 13, 2024

Reducing manual efforts in first-pass during code-review process helps speed up the "final check" before merging PRs

15720 Reply Share Edit Delete Report

Pros and Cons

Pros

Multiple data sources

Supports multiple platforms

CSV upload available

API Integration

Custom category definition

Sentiment analysis

Request detection

Custom workflows with webhooks

CSV data exportation

Subscription based usage

Free trial availability

One-time credit options

Automated scraping

Assists various businesses

Quick customer insight extraction

View 10 more pros

Cons

Limited data sources

No real-time analysis

No multilingual support

Unclear pricing scheme

No integration with CRM

No mobile app

Limited category customization

No user manual/guide

No dedicated support

No free version available

View 5 more cons

7 alternatives to Feedback Navigator for Customer feedback analysis

Backsy.ai

Turn raw feedback into actionable insights instantly.

10,230
11
5.0

Released 5mo ago
Free + from $19.99/mo
Share
9,350 www.backsy.ai
Canny

Canny: Organize feature requests and prioritize your roadmap.

5,727
81
4.7

v1.1 released 3mo ago
Free + from $79/mo
Share

Grimnir

🙏 14 karma

Jan 23, 2025

Very useful, but for me, who only needs the simplest feedback functions, the on-boarding where they force me to do things I don't need to do is unbearable. I've done it once, but I'll never create an account on it again just for that reason.

10 Reply Share Edit Delete Report
Hubble.team

Gather in-product feedback from real users.

5,662
26

Released 2y ago
No pricing
Share
Blix

AI-powered text analysis for instant customer insights

3,165
6

Released 6mo ago
No pricing
Share
2,517 blix.ai
Syncly

Surface real customer pains from everyday communication.

3,157
50
4.0

Released 1y ago
No pricing
Share
22 syncly.app
Designpro

Synthesize design feedback into actionable tasks instantly.

2,410
13

Released 2y ago
Free + from $8/mo
Share
Painboard

Turning unstructured customer feedback into actionable insights.

1,923
23

Released 1y ago
No pricing
Share

View 18 more alternatives

Q&A

What is the primary function of Feedback Navigator?

The primary function of Feedback Navigator is to analyze user feedback. It employs Artificial Intelligence to extract valuable insights from user feedback, aiding in understanding customer sentiment and identifying common user requests.

How does Feedback Navigator analyze user feedback?

Feedback Navigator analyzes user feedback through the use of several key features, including sentiment analysis and request detection. It uses large language models to extract accurate sentiment from the overall feedback as well as each detected category. The request detection provides a quick overview of the most common requests from customers.

Who are the primary users of Feedback Navigator?

The primary users of Feedback Navigator are business owners, property managers, product teams, and consultants. It also caters to a variety of other users like gym owners, hotel managers, and restaurant owners.

From which platforms can I import feedback into Feedback Navigator?

You can import feedback into Feedback Navigator from platforms like Trustpilot, Booking.com, and Yelp. Additionally, it also allows feedback data importation through CSV file uploads or directly through the tool's API.

Does Feedback Navigator support CSV file uploads?

Yes, Feedback Navigator supports uploads of customer feedback via CSV files.

Can I use the Feedback Navigator API?

Yes, users are allowed to use the Feedback Navigator API.

+ Show 14 more

What is the sentiment analysis feature in Feedback Navigator?

Sentiment Analysis in Feedback Navigator refers to the tool's ability to study user feedback and extract the overall emotional tone or customer sentiment from the feedback. It employs large language models to extract accurate sentiment from the overall feedback as well as from each detected category.

What is meant by 'request detection' in Feedback Navigator?

Request Detection in Feedback Navigator refers to an in-built feature that provides a quick overview of the most common requests coming from customers.

What customization options does Feedback Navigator offer for workflows?

Feedback Navigator offers users the ability to design custom workflows. These can be triggered using webhooks when a new review is analyzed.

How do webhooks work in Feedback Navigator?

In Feedback Navigator, webhooks serve to trigger custom workflows upon the analysis of a new review. They are essentially automatic notifications sent by the platform when specific events occur, allowing for a range of automated actions.

Can I export the analyzed data from Feedback Navigator?

Yes, Feedback Navigator allows for data exportation. Users can export their data with one click to conduct custom analysis or visualisation outside of Feedback Navigator. The export format supported is CSV.

Can Feedback Navigator be used by consultants?

Yes, consultants are amongst the primary users of Feedback Navigator. They utilize the tool to provide their clients with actionable insights into their customers' experiences, thus enabling informed decision-making.

How can restaurant owners use Feedback Navigator?

Restaurant owners can use Feedback Navigator to quickly evaluate restaurant reviews across all their locations. They can automate scraping feedback from platforms like Yelp or Google Reviews, and set up instant alerts on new reviews using webhooks, enabling prompt response to feedback.

Does Feedback Navigator offer a free trial?

Yes, Feedback Navigator offers a free trial. It includes 100 credits for getting started without requiring a credit card.

What are the subscription plans available in Feedback Navigator?

Feedback Navigator offers several subscription plans. These include the S Plan with 1,000 credits per month for $15, the M Plan with 2,500 credits per month for $25, the L Plan with 5,000 credits per month for $50, along with other credit packs at varying price points.

Does Feedback Navigator use AI for sentiment analysis?

Yes, Feedback Navigator uses Artificial Intelligence for sentiment analysis. It employs large language models to accurately interpret the sentiment from the feedback received.

What are the use cases for Feedback Navigator in gyms?

For gyms, Feedback Navigator can be used to assess reviews swiftly across all locations. Gym owners can automate the scraping of platforms like Google Reviews or Yelp, set up webhooks for instant notifications on new reviews, and take prompt action to enhance customer satisfaction.

How does the tool aid product teams?

Feedback Navigator aids product teams by centralizing all customer feedback and automating the process of categorizing and analyzing it. This allows for an efficient collection of valuable insights from multiple sources, supporting informed decision-making and ongoing product enhancements.

Can Feedback Navigator automate scraping from platforms like Google Reviews?

Yes, Feedback Navigator is capable of automating scraping of feedback from platforms like Google Reviews. This can be used by different users such as gym owners, hotel managers, and restaurant owners to evaluate and respond to customer feedback promptly.

How does Feedback Navigator help analyze reviews for property managers?

Feedback Navigator helps property managers analyze guest reviews for their properties swiftly. It allows automated scraping from platforms like Airbnb or Booking.com and even setup of automations via webhooks for instant alerts when new reviews are analyzed. This ensures that they can consistently maintain and improve their property offerings based on the feedback received.

Ask a question

Submit

If you liked Feedback Navigator

Featured matches

ScoutUX

Catch UX issues before your users do

UX testing

Open

448
7

Released 1mo ago
Free + from $20/mo
Share

67 www.scoutux.io
Cheers.Tech

Your frontline brand control center.

Reputation management

Open

451
13
5.0

Released 1mo ago
No pricing
Share

38 www.cheers.tech

Josh Nelson

🙏 14 karma

Aug 10, 2025

I have used cheers to review several different companies around me and it has been a much better experience than traditional methods like QR codes. I love seeing cheers when I try out new businesses.

91 Reply Share Edit Delete Report
ForumScout - Free social listening tool

Track online brand mentions with AI-powered social listening, for free.

Brand monitoring

Open

759
8
4.3

Released 26d ago
Free + from $19/mo
Share

Joshua P Waller

🛠️ 2 tools 🙏 39 karma

Sep 3, 2025

The only free social listening tool!

114 Reply Share Edit Delete Report
Visihero

Skyrocket your online reputation with AI-powered review management.

Review management

Open

2,889
11
5.0

Released 8mo ago
Free + from $49/mo
Share

Claire W

🙏 17 karma

Mar 14, 2025

This has to be one of the best tools I started to use this year. Managed to fully automate the whole review requests on Google, Yelp, and TripAdvisor for my business and by using the AI feature to respond to all reviews we’ve saved hours of work every week!

143 Reply Share Edit Delete Report