Enterprise chatbots

✧ Auto Follow-ups and Auto CSAT: re-engage silent leads and measure satisfaction automatically. ✧ WhatsApp Campaigns: broadcasts with a full templates editor. ✧ New channels: SMS and Facebook Messenger, so your assistant meets customers wherever they already are. For any WhatsApp you can connect multiple numbers. ✧ Assisted Human Replies and Canned Replies: an AI co-writer in every reply box, one-tap saved answers ✧ Human-Only Mode and per-contact AI control: you decide exactly where AI replies and where humans do ✧ Contact Properties, Segments and Segment actions: CRM-grade customer data your assistant keeps updated on its own ✧ Customer Insights and expanded analytics: CSAT trends, resolution times and peak-hours activity and more. ✧ New integrations: Odoo, WooCommerce, Zoho Booking and Calendar, Outlook Calendar, and a WordPress plugin ✧ File actions: your assistant creates CSVs and PDFs on demand ✧ Newest models in your picker: Claude Sonnet 5, GPT 5.4, Gemini 3.5 Flash, Grok 4.3 and Muse Spark 1.1. You choose the model, per assistant ✧ Full Agencies Suite: sub-organizations, white-label, custom domains, spending caps and consolidated billing. You control every client account ✧ Single Sign-On (SSO) on every Business plan: Google Workspace, Microsoft Entra ID, Okta, or any OIDC provider ✧ Duplicate Assistants: clone a proven setup for the next client in seconds ✧ API access on every plan, with API key rotation: embed the assistant in your own product or a client’s ✧ Custom Roles: full RBAC (role-based access control) on every plan, so your team (or a client’s) sees only what they should ✧ Invent Chat now has a real computer: ask for a chart, doc, or analysis and get the finished file back ✧ Enterprise-grade trust: Audit Logs, session management, SOC 2 Type II certified ✧ Invent is a Meta Business Partner

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