Overview

AI-Responder for HostAway, developed by AI Duh, is a Chrome extension designed to significantly optimize writing time by generating AI-powered responses.

The inherent purpose of this tool is to automate written communication for hosts, specifically catered towards the HostAway platform.The AI Responder draws from three information sources to generate informed responses: Property-Specific Knowledge Document, Guest Data, and Previous Chat History.

The Property-Specific Knowledge Document aids the AI in answering property-related queries with a comprehensive text of up to 800 words. Guest Data includes reservation details like the guest's name, dates, check-in and check-out times, and so on.

Lastly, incorporating the Previous Chat History ensures continuity of conversation.The AI used in beta tests is interchangeably OpenAI GPT3 Davinci-003 and GPT NeoX 20B, both of which are known to deliver high-quality text often indistinguishable from human-written texts.

The responses generated are reliable, needing no edits in most cases and thus can be directly provided to the guests.While the primary platform is HostAway, and the primary browser Chrome, potential extensions to mobile, other platforms, and browsers are under process.

Any queries regarding the tool can be forwarded to the official communication email of AI Duh.

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Initial release

November 5, 2022

Initial release of AI-Responder for HostAway.

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Pros and Cons

Pros

Chrome extension

Property-specific responses

Guest data utilization

Previous chat reference

Significant time-saving

14-day free trial

Lifetime price lock

Automated guest communication

HostAway platform specific

Potential future expansion

Utilizes GPT3 Davinci-003

Utilizes GPT NeoX 20B

88.2% of quality responses

Little to no editing needed

Optional quick message alterations

$49/month/listing during beta

Developed by hosts

Involves three data sources

Responses are indistinguishable from human-written text

Property-specific Knowledge Document

Processing of reservation details

QS of 4 or 5 in 88.2% cases

300 queries/month/listing

Supports continuity of conversation

View 19 more pros

Cons

Limited to Chrome

Requires extensive property document

Only for HostAway platform

Pricey after beta period

No mobile version yet

Doesn't work with non-HostAway platforms

Limited to 300 queries/listing/month

May require message alteration

Only English language support

No real-time support

View 5 more cons

Q&A

What sources of information does the AI-Responder for HostAway use to generate responses?

The AI-Responder for HostAway uses three main sources of information to generate responses: a property-specific knowledge document containing up to 800 words, reservation details (such as name, dates, check-in & check-out times, number of guests & pets, total amount paid etc) which come under guest data, and previous chat history.

How does the AI-Responder for HostAway ensure continuity of conversation with guests?

AI-Responder for HostAway ensures continuity of conversation with guests by incorporating their previous chat history when generating responses.

What was the quality score of the AI-Responder for HostAway in the tests?

In the tests, AI-Responder for HostAway had a quality score of 4 (good) or 5 (great) in 88.2% of the cases.

What is the AI tech behind the AI-Responder for HostAway?

AI-Responder for HostAway uses advanced AI models, specifically interchangeably OpenAI GPT3 Davinci-003 and GPT NeoX 20B during its beta stage. These models deliver high-quality text which can often be mistaken for human-written text.

What is the cost of AI-Responder for HostAway after the beta period?

The estimated cost of AI-Responder for HostAway after the beta period is around $95/month/listing. However, all users are currently considered beta users and get a lifetime price lock of $49/month/listing.

Is there a free trial for the AI-Responder for HostAway?

AI-Responder for HostAway does offer a free trial. All users are currently considered beta users and thus receive a 14-day free trial.

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How does the AI-Responder for HostAway make use of a property-specific knowledge document?

AI-Responder for HostAway uses a property-specific knowledge document containing up to 800 words to help answer property-related queries more comprehensively.

How does the AI-Responder for HostAway process guest data?

AI-Responder for HostAway processes guest data, specifically reservation details such as name, dates, check-in & check-out times, number of guests & pets, total amount paid etc to customize the responses for each guest.

What platforms and browsers is the AI-Responder for HostAway compatible with?

At present, AI-Responder for HostAway is primarily compatible with the HostAway platform and the Chrome browser. However, extensions to other platforms, mobile, and browsers are currently under development.

What is the extent of editing required for the responses generated by AI-Responder for HostAway?

The extent of editing required for the responses generated by AI-Responder for HostAway is minimal. In their tests, 88.2% of AI responses had a quality score of 4 or 5, meaning they did not need editing and could be provided to the guests as they were.

What are the future plans for extending AI-Responder for HostAway to mobile and other platforms?

The developers are working on extending AI-Responder for HostAway to mobile, other platforms, and browsers, and expect to provide more information regarding this in the first quarter of 2023.

Can AI-Responder for HostAway handle property-related queries?

AI-Responder for HostAway can indeed handle property-related queries. It uses a property-specific knowledge document containing up to 800 words to answer property-related queries in a comprehensive manner.

How reliable are the responses generated by AI-Responder for HostAway?

The responses generated by AI-Responder for HostAway are highly reliable. They had a quality score of 4 or 5 in 88.2% of the cases in tests, indicating that they typically require little to no editing.

What does the lifetime price lock offer for AI-Responder for HostAway?

The lifetime price lock offer for AI-Responder for HostAway guarantees that beta users will pay a fixed rate of $49/month/listing for as long as they use the service.

How does the AI-Responder for HostAway optimize writing time for hosts?

AI-Responder for HostAway optimizes writing time for hosts by generating AI-powered responses using information from a property-specific knowledge document, guest data, and previous chat history. This approach reduces the need for manual writing and editing, hence saving time.

Can I use AI-Responder for HostAway on platforms other than HostAway?

While AI-Responder for HostAway is primarily designed for the HostAway platform, extensions to other platforms are currently under development.

How much can I expect to pay for AI-Responder for HostAway after the free trial?

After the 14-day free trial, users of AI-Responder for HostAway can expect to pay $49/month/listing thanks to a lifetime price lock offer currently available to beta users.

How does the AI-Responder for HostAway handle previous chat history?

AI-Responder for HostAway uses previous chat history to ensure continuity of conversation with guests. It considers previous interactions when generating responses to new inquiries.

Who can I contact if I have more questions about AI-Responder for HostAway?

If you have more questions about AI-Responder for HostAway, you can send an email to [email protected].

How do I install the AI-Responder for HostAway Chrome extension?

To install the AI-Responder for HostAway Chrome extension, you can visit the dedicated link on the Chrome Webstore provided on the AI Duh website.

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