What is Engagerfy?
Engagerfy is an AI-driven reputation management platform designed to enhance staff morale and employee engagement. It engages with employees daily, designs polls, analyses responses, identifies trends, and enables organizations to swiftly react to internal dynamics. Engagerfy's key elements involve an ideation tool that facilitates innovative contributions from employees and an embedded AI-driven customer feedback system that accelerates response to customer demands and concerns. Besides, it includes Corporate Social Responsibility (CSR) projects optimising community contributions from organizations.
How does Engagerfy use AI to boost staff morale?
Engagerfy boosts staff morale through AI by engaging with employees on a daily basis and using real-time analytics to identify trends, analyze responses, and design engagement policies. The platform also supports employee ideation, promotes collaboration on projects, and encourages active feedback on future staffing requirements and recruitment practices.
How does the ideation tool in Engagerfy work?
Engagerfy's ideation tool allows employees to contribute innovative ideas. Voting is conducted on these ideas and the ones receiving adequate votes move to the project management phase. During this stage, employees work together with management to bring the ideas to life. Management decides how many ideas per month or quarter will proceed to the full project management stage.
What is the role of the project management feature in Engagerfy?
The project management feature of Engagerfy plays a pivotal role in converting innovative ideas from employees into realities. After an idea has been voted up by employees, it moves to the project management stage, where teams work in conjunction with management to bring the idea to life. This means that Engagerfy's project management tool effectively bridges the gap between ideation and execution.
What are the pre-emptive CSR projects in Engagerfy?
Engagerfy's pre-emptive CSR projects allow organizations to make immediate, impactful changes to their local communities, saving time and energy that would normally be spent on researching potential projects. They enable organizations to contribute to their communities more efficiently without the need for additional time and research on their part.
How does Engagerfy's AI-driven customer feedback mechanism work?
Engagerfy's AI-driven customer feedback mechanism facilitates organizations to actively seek and engage with feedback from external customers. It organizes the feedback, identifies trends, and allows for a quicker response to customer demands or concerns. This feedbackβs analysis provides critical insights that can be used for organizational decision-making.
What are the three hubs available in Engagerfy upon its launch?
Upon its launch, Engagerfy will house three hubs: Ideas Hub, Hire Hub, and News Hub. The Ideas Hub is for employee-employer collaboration and idea implementation. The Hire Hub lets employees provide feedback and suggestions on future staffing requirements and recruitment practices, while the News Hub keeps them updated on company-wide developments.
How does the Ideas Hub in Engagerfy facilitate employee-employer collaboration?
The Ideas Hub in Engagerfy promotes collaboration by providing a platform where employees can share and discuss ideas. Selected ideas then move forward to the project management stage where employees work together with management to implement them.
What is the purpose of the Hire Hub in Engagerfy?
The Hire Hub in Engagerfy is a dedicated space for employees to share feedback and suggestions on future staffing requirements, skill shortages, and external recruitment ads. Itβs a tool that helps businesses remain agile in responding to their HR needs by gaining direct insights from their workforce.
How does Engagerfy's News Hub keep employees updated?
Engagerfy's News Hub serves as a real-time bulletin, keeping employees updated on company-wide developments and news. It presents a de-cluttered interface where employees can stay connected with the latest company updates without having to seek information elsewhere.
What is the expected launch date of Engagerfy?
Engagerfy is projected to launch in the first quarter of 2024.
How does Engagerfy help in turning employees' innovative ideas into revenue-generating projects?
Engagerfy facilitates the process of turning employees' innovative ideas into revenue-generating projects by leveraging AI. It does this through its unique ideation tool where ideas are pooled, and the best ones, as voted for by employees, are moved into the project management stage. The employees then collaborate with management to implement these ideas, effectively turning them into potentially revenue-generating projects.
How is real-time feedback analytics used in Engagerfy?
In Engagerfy, real-time feedback analytics come into play when the AI analyzes responses from employees or external customers. These analytics assist in promptly identifying trends and enable organizations to swiftly respond to internal dynamics or customer demands based on the feedback.
How does Engagerfy facilitate CSR projects?
Engagerfy facilitates CSR projects through its inbuilt feature that allows organizations to make immediate and impactful changes to their community. The platform predetermines a set of CSR projects, enabling organizations to contribute without investing extra time and energy in research.
How does Engagerfy assist in identifying trends?
Engagerfy's AI-driven features are capable of identifying trends by analyzing responses from daily engagement with employees and customer feedback. These identified trends offer organizations real-time insights into employee morale, engagement levels, and customersβ concerns, assisting them in making informed decisions.
How does Engagerfy handle customer feedback management?
Engagerfy handles customer feedback management through its exclusive AI-driven mechanism. It permits organizations to proactively solicit and engage with feedback from external customers. The AI extracts insights from this feedback, allowing for quick response to customer demands or concerns.
How does Engagerfy engage with employees on a daily basis?
Engagerfy engages with employees on a daily basis through its AI-driven features. It designs daily polls, analyses responses, and based on this, it interacts with the employees. Such persistent engagement bolsters employee morale and drives engagement.
What is the role of AI in Engagerfy's reputation management?
AI plays a central role in Engagerfy's reputation management by daily engaging with employees, designing polls, analyzing responses and identifying trends. Further, it incorporates the feedback from external customers, enabling organizations to quickly respond to customers' demands and concerns, thus managing their reputation effectively.
Can Engagerfy be used for external recruitment?
The Hire Hub feature of Engagerfy allows employees to provide feedback and suggestions on future staffing requirements as well as on external recruitment ads. Despite this feature, it is not explicitly stated on their website whether Engagerfy can be directly used for the external recruitment process itself.
How does Engagerfy contribute to decision making based on customer interactions?
Engagerfy encourages organizations to actively engage with customer feedback and leverages its AI capabilities to analyze this feedback. This analysis provides comprehensive insights into customer preferences, demands and concerns, providing a robust base for informed decision making based on customer interactions.