AI-Powered Coaching by Kona

Q&A

What is Kona?

Kona is an AI-powered wellbeing check-in tool designed for use within Slack. It provides mood check-ins that can be completed remotely and helps users visualize and predict health trends to track organizational health analytics and support teammates when it matters most.

How does Kona protect employee privacy?

Kona respects employee privacy by offering private or team sharing options. Teammates can choose to share their feelings with their manager or with the team, enabling them to express themselves on their own terms.

How does Kona use AI?

Kona uses AI to gather people analytics from daily check-ins. This data is then used to tailor the platform to custom workflows, predict health trends, and send intelligent alerts. It provides real-time, actionable data and analysis to help reduce employee turnover and encourage employee engagement.

Who is Kona best suited for?

Kona is best suited for people in management, CX & support teams, sales teams, engineering, and product teams. It is ideal for any organization looking to improve team wellbeing and reduce burnout.

What benefits does Kona aim to provide?

Kona aims to provide real-time insights, encourage employee engagement and help build healthier workplace cultures. Its wellbeing platform enables users to support teammates when it matters most, reducing employee turnover and creating healthier workplace environments.

How can Kona help reduce burnout in a team?

Kona helps reduce burnout by allowing teams to share their mood and get live support. It also offers visualizations and predictions of health trends that can help identify stressors and potential burnout cases before they become severe. Moreover, Kona’s customizable support workflows surface benefits and resources when needed.

What customizations does Kona offer?

Kona offers customizable support workflows that surface benefits and resources when needed. These workflows can be tailored to align with the unique needs of specific teams or departments.

How does Kona predict health trends?

Kona collects people analytics data from daily check-ins and uses this data along with its AI functionalities to visualize and predict health trends across the organization. This predictive feature allows for proactive care and support, as well as strategic decision-making based on anticipated health trends.

What kind of data does Kona collect and how is it used?

Kona collects data from daily wellbeing check-ins in Slack. Users can share their mood privately or with the team, and this information is then used to generate people analytics data. This data can be used to tailor the platform to custom workflows, help predict health trends, and send smart alerts.

How does Kona integrate with Slack?

Kona integrates directly into Slack so users can conveniently use it within their established communication workflows. Users can perform their check-ins, access support, and share their mood without having to leave Slack.

Can Kona be tailored to my team's specific workflows?

Yes, Kona can be tailored to specific team workflows. It collects data through Slack check-ins and uses the collected data to adapt and fit seamlessly into the unique workflows of different teams, departments or organizations.

What are the pricing options for Kona?

IDK

Can Kona integrate with other HR tools I currently use?

Kona can integrate with over 40 HR tools. This allows for a comprehensive view of wellbeing and health trends across different data points that can help you uncover core issues, get ahead of potential problems, and provide support when it's needed most.

What kind of support does Kona offer for struggling team members?

Kona provides live support to struggling team members. When a user's check-in reveals signs of struggle, Kona offers tips and benefits to provide immediate and personalized care, helping to ensure timely intervention and support.

Can Kona data be utilized for people analytics?

Yes, Kona collects people analytics data that can be used for tailoring the platform to custom workflows, predicting health trends, and sending smart alerts. This real-time, actionable data can be leveraged to drive strategic decision-making, encourage employee engagement, and build a healthier workplace culture.

Can Kona help improve employee engagement?

Kona aims to enhance employee engagement by providing real-time, actionable data about employee's moods and health status. It allows employees to express their feelings privately or with the team and provides supports as needed, thereby fostering an encouraging and supportive work environment.

How often do team-members have to check in?

The frequency of check-ins with Kona is daily. This regularity ensures that Kona collects a steady stream of data for analysis, allowing for real-time insights and proactive support for team wellbeing.

Does Kona support private sharing options?

Yes, Kona supports private sharing options. Team members can choose to share their feelings either privately or with the team, empowering them to express themselves on their own terms.

How can Kona help improve workplace culture?

Kona can improve workplace culture by providing insights into team wellbeing, flagging potential issues early, and enabling timely intervention. This proactive approach to wellbeing enhances mutual support and understanding among team members, leading to a more engaged, cohesive, and healthy workplace.

Does Kona provide any resources for understanding mental health better?

Yes, Kona provides resources for understanding mental health better. Apart from immediate support and benefits, Kona also provides managerial reports and burnout reports that help build an understanding of team wellbeing and mental health trends.

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