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GitBook

—Where technical teams document.

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Where technical teams document.

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Knowledge Management Documentation Technical Teams Version Control Real-time Editing Single Source Of TruthFree + from $6.70/mo

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GitBook is a knowledge management tool aimed towards technical teams in organizations. It serves as a centralized platform where teams can create and manage an internal knowledge base, fostering easier access to information needed to build products efficiently.

GitBook incorporates Git-like collaboration and integrations, facilitating contributions from each team member. GitBook is equipped with a real-time, block-based editor which supports Markdown for quick editing.

This facilitates the arrangement and re-arrangement of content at ease. The tool encapsulates the concept of a single source of truth where all essential team knowledge can be stored and referenced, further simplifying the capture of missing knowledge and keeping documentation updated.

Unique features include deep integration capabilities, branch-based systems, and Git-like version control. This tool's flexibility and ease of use are extended further through options for collaborative real-time work, version history tracking for each page, change request creation and review, threaded comments and person tagging for feedback, and notifications.

GitBook also includes functionality for tying API directly into documentation using built-in OpenAPI blocks. As a company scales, GitBook provides tiered permission controls that maintain the administrator's control over document viewing and editing rights.

Simplified onboarding is possible with options for setting up SAML or Single Sign-On for your organization, and various role assignments are available to suit everyone in the team.

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Initial release

April 5, 2023

Initial release of GitBook.

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GitBook was manually vetted by our editorial team and was first featured on April 13th 2023.

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Pros and Cons

Pros

Fast Q&A solution

Documentation scanning

Produces summaries

Semantic answers to queries

Clickable references in answers

Learning from team's knowledge

Effective onboarding tool

Public and internal use

Embeddable API

Knowledge accessibility enhancement

Offers public docs, solutions, resources, integrations

Content indexing

Responsive and clear answers

Ignores external content

Dedicated API endpoint

Alpha stage free usage

Planning for Pro and Enterprise plans integration

View 12 more pros

Cons

Lens still in alpha stage

Pricing details unclear

Potential additional charges for Lens

Lens summaries might not be exhaustive

Lens usage impacts GitBook costs

No mention of internationalization support

Specifically tuned to teams' knowledge

Could require extensive setup time

Limited to documented knowledge

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Q&A

What is GitBook?

GitBook is a modern documentation platform that provides tools for teams to document everything - from products to internal knowledge bases and APIs. Its user-friendly and collaborative environment makes it an efficient platform for everyone to create, edit, and share knowledge through documentation.

What is the main purpose of GitBook Lens?

The main purpose of GitBook Lens is to enhance and simplify knowledge sharing. It uses AI to constantly index user content, producing simple, semantic answers along with clickable references to the relevant documentation for a more in-depth understanding.

Can I use GitBook Lens for both public documentation and internal knowledge base?

Yes, GitBook Lens is designed to work with both public documentation and internal knowledge bases, making it a versatile tool for distributing and accessing knowledge.

What is the benefit of using GitBook Lens for onboarding?

Using GitBook Lens for onboarding provides new team members with easy and quick access to relevant company knowledge. It summarizes meeting notes, historical company data, and more, making the process of integrating new members into the team much smoother.

How does GitBook Lens use AI to enhance knowledge sharing?

GitBook Lens uses AI to scan and index your documentation continuously. It leverages this indexed data to generate concise summaries and responses to queries in seconds. The system does not pull information from external sources, ensuring that the answers you receive are based on your own content.

What does it mean that GitBook Lens is currently in alpha?

Being in alpha stage means that GitBook Lens is in its early stages of development, testing, and release. It is likely subject to more updates and changes before it reaches its final version.

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How can I embed the GitBook API into my product?

To embed the GitBook API into your product, you would use their dedicated endpoint for handling AI search requests. More information about the API and its integration can be found on the GitBook developer documentation.

How does GitBook handle and process data?

GitBook uses OpenAI API to index and process content. Importantly, OpenAI does not use the content passed on by GitBook for service improvements, including model training. The data handling practices of GitBook are aligned with OpenAI's protocols.

What is the cost of using GitBook Lens?

As of now, GitBook Lens is offered for free while it's in the alpha stage. However, GitBook plans to incorporate it as part of the Pro and Enterprise plans once it moves to beta.

Does GitBook Lens provide semantic answers to queries?

Yes, GitBook Lens does provide semantic answers to queries. These responses are simple, clear, and come with clickable references to the user's documentation for further reading.

How does GitBook ensure security and compliance?

GitBook ensures security and compliance through the protocols set by OpenAI which it follows for data handling and processing. More details about security and compliance can be found in the policies section on their website.

What kind of resources can I find on GitBook?

GitBook offers a variety of resources such as public documents, solutions, product tours, API references, and a developers' guide. These resources can help users navigate the platform and utilize its features more effectively.

What kind of documentation does GitBook support?

GitBook supports all types of documentation that teams might need to share knowledge efficiently. This includes documentations of products, internal knowledge bases, APIs and more.

How does GitBook Lens scan and summarize documentation?

GitBook Lens uses AI to continuously scan and index documentation. When a question is asked, Lens combines information from within the documentation to provide a concise, contextual answer.

How is GitBook Lens trained on the team's knowledge?

Lens is trained to index your teams' knowledge by continuously scanning and indexing your content. Over time, it builds a broad understanding of your team's knowledge base, helping it deliver targeted, relevant answers.

In what ways can GitBook AI supercharge content?

GitBook AI has the capability to supercharge content by enhancing knowledge sharing, summarizing meeting notes, indexing content for quick retrieval of information, powering up public documentation, and making knowledge more accessible than ever through the API.

Is there a free version of GitBook available for initial users?

Yes, GitBook offers a free version for initial users to get started. Users can try the Lens alpha for free as well.

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