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BeeHelp Assistant

AI-powered chatbot for 24/7 customer support

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March 15, 2023

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AI-powered chatbot for 24/7 customer support

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Customer Service Support Chatbot Customer Experience Query Resolution Conversational AIFree + from $0.01

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By unverified author Claim this AI

BeeHelp Assistant is a free AI-powered chatbot that provides 24/7 assistance to customers and users by answering their questions about products and services.

It utilizes the technology of OpenAI's chatGPT to engage with web visitors in real-time and offer instant help. The tool can be used by freelancers, entrepreneurs, companies, and government offices to reduce the workload of customer service operations while improving the user experience and the satisfaction of clients.Users can easily create an account and add their own frequently asked questions (FAQs) about their products or services.

The tool provides up to 100 free questions and answers for its users, which can be in multiple languages. Users can customize a webpage for their visitors to use or embed the chat widget on their own websites.BeeHelp Assistant has two types of responses: classic and processed.

The classic response uses semantic searches in the collection of FAQs to quickly provide an appropriate answer. The processed response goes one step further, creating a custom response for each visitor based on their specific question.

Users can choose between a free plan with limitations and a premium plan with additional features and benefits. The tool can increase the time of visitors on a website and reduce the number of bounces, ultimately leading to increased conversions and sales.

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Initial release

March 12, 2023

Initial release of BeeHelp Assistant.

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BeeHelp Assistant was manually vetted by our editorial team and was first featured on March 15th 2023.

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Pros and Cons

Pros

24/7 customer support

Customizable FAQ addition

Multi-language support

Embeddable chat widget

Classic and Processed responses

Free and Premium plans

Increases website visitor time

Reduces bounce rate

Improves sales and conversions

User behavior tracking

100 free questions and answers

Webpage customization for users

Semantic searches for responses

Custom response generation

Reduces customer service workload

Suitable for freelancers, companies, government

Payment according to use

High processed response quality

Freemium service model

Supports maximum 20 words questions

Supports maximum 120 words answers

Unlimited responses on premium

Can create multiple collections

10,000 FAQs in Premium

View 19 more pros

Cons

Free plan limitations

Processed responses not free

Restrictions in question length

Restrictions in answer length

Daily maximum responses

Potential language limitations

Extra cost for customization

Limited multi-language interface

View 3 more cons

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Q&A

What is BeeHelp Assistant?

BeeHelp Assistant is an AI-powered chatbot designed to provide 24/7 customer support by answering user inquiries about products and services. It's a free tool capable of engaging with web visitors in real time and offering instant support, thus improving user experience and client satisfaction.

How does BeeHelp Assistant work?

BeeHelp Assistant functions by using the leading artificial intelligence technology of OpenAI, ChatGPT. Users create an account and add their company-specific frequently asked questions. The tool then uses either classic or processed responses to answer visitors' questions based on the added FAQs. Classic responses make semantic searches through the FAQs to provide an answer. Processed responses go further by creating a custom response for each visitor, tailored to their specific question.

What technology does BeeHelp Assistant use?

BeeHelp Assistant uses the technology of OpenAI's chatGPT, a cutting-edge AI conversational model. This allows BeeHelp Assistant to understand, interact, and engage effectively with web visitors, providing either classic or processed responses based on the information inputted by the user.

Can anyone use BeeHelp Assistant?

Absolutely. BeeHelp Assistant can be used by anyone needing a customer support AI. This includes freelancers, entrepreneurs, companies, and government offices. It aims to reduce the workload of customer service operations while improving user experience.

How can I create an account on BeeHelp Assistant?

Creating an account on BeeHelp Assistant is simple and free. Users don't need a credit card to open an account. After creating an account, users can add up to 100 free questions and answers about their products or services in multiple languages.

How many languages does BeeHelp Assistant support?

BeeHelp Assistant is multilingual. It allows users to add questions and answers in several languages, providing localized support to individuals. However, the automatic messages to visitors in the BeeHelp system interface are currently only available in English, Spanish, Catalan, French, and Portuguese.

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What are classic and processed responses in BeeHelp Assistant?

BeeHelp Assistant has two types of responses: classic and processed. Classic responses use semantic searches in the collection of frequently asked questions to quickly provide an answer. Conversely, processed responses generate a custom response for each visitor, based on their specific question, thereby offering personalized assistance.

Can I customize a webpage using BeeHelp Assistant?

Yes, BeeHelp Assistant allows users to customize a webpage for their visitors. Users have the flexibility to add their frequently asked questions about their products or services, providing a 24/7 support platform for their customers.

How can I embed the BeeHelp Assistant chat widget on my website?

The specifics about how to embed the BeeHelp Assistant chat widget on a user's existing website are not explicitly mentioned. However, the service does provide the feature to embed their chat widget on a user's website.

What are the benefits of using BeeHelp Assistant?

BeeHelp Assistant has several benefits. It improves the user experience by providing quality attention instantly. It can significantly reduce the workload of customer service, allowing them to focus on expanding and improving information. BeeHelp Assistant also increases visitor time and reduces bounces, boosting sales and conversions. In addition, it provides valuable insight into what visitors are seeking on a website.

How does BeeHelp Assistant contribute to increasing sales and conversions?

BeeHelp Assistant can increase sales and conversions by minimizing bounces and maximizing the time visitors spend on a website. By providing immediate answers to potential customers' queries, it creates a positive user experience and increases the likelihood of turning website visitors into customers.

What is the difference between the free and premium plans of BeeHelp Assistant?

BeeHelp Assistant offers two plans: the free plan and the premium plan. The free plan has some limitations, such as a maximum number of 100 questions and answers, and a daily maximum of 100 responses. The premium plan, on the other hand, provides additional features such as the ability to add up to 10,000 FAQs, a word limit of 40 for questions and 240 for answers, and the capacity for an unlimited number of daily responses at a cost of 0.01 EUR per response.

What limits does the free plan of BeeHelp Assistant have?

The free plan of BeeHelp Assistant offers up to 100 FAQs and a daily maximum of 100 responses. The questions can have a maximum of 20 words, and the answers can have a maximum of 120 words. Processed responses are not accessible on this plan.

What additional features does the premium plan of BeeHelp Assistant offer?

The premium plan of BeeHelp Assistant offers up to 10,000 FAQs, with a word limit of 40 for questions and 240 for answers. With this plan, users can get as many responses as needed, at a cost of 0.01 EUR for 100 answers. If a personalized response is generated using artificial intelligence, the cost is 0.01 EUR per response.

How can BeeHelp Assistant reduce customer service workload?

The BeeHelp Assistant uses AI technology to automatically handle customer queries, thereby reducing the burden on customer service teams. By delivering instant quality responses, it allows customer service teams to focus on other areas of expanding and improving information.

Can BeeHelp Assistant be used by government offices?

Yes, government offices can use BeeHelp Assistant to offer guidance to citizens on administrative procedures, thereby minimizing the effort invested.

What is the maximum word limit for questions and answers in BeeHelp Assistant?

In the BeeHelp Assistant's free plan, each question can have up to 20 words, and each answer can have up to 120 words. In the premium plan, the word limit extends to 40 words for each question and 240 words for each answer.

What is the cost of BeeHelp Assistant's services?

BeeHelp Assistant operates on a freemium model. The free plan comes with limitations but is enough for 90% of users. The premium plan is a pay-per-use model, where each response generated by AI costs 0.01 EUR. The exact pricing details are based on the usage and the specific needs of users.

How does BeeHelp Assistant use OpenAI's chatGPT technology?

BeeHelp Assistant uses OpenAI's chatGPT technology to interact with website visitors in real time. It uses semantic intelligence to locate the FAQs that respond to the visitor and sometimes even builds a custom response based on the visitor's question.

How can BeeHelp Assistant improve the user experience on my website?

BeeHelp Assistant can significantly improve the user experience on a website. It caters to visitors' inquiries instantly and adequately, reducing waiting times and providing high-quality customer service round the clock. By ensuring that user inquiries are promptly attended, it can increase visitor time on the website, subsequently reducing bounces and potentially increasing sales and conversions.

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