Automate customer support & sales with AI powered chatbots

Most popular alternative: ChatGPT (1,006 saves)
Bot9.AI is an AI-driven, no-code platform enabling users to build and train chatbots for customer service, streamlining sales and support tasks. Users can deploy these chatbots on various channels, including Facebook Messenger, Intercom/Crisp Chat, Zendesk, and Freshdesk, to automatically respond to incoming tickets.
The platform facilitates the import of content for chatbot training, creating advanced support systems that can handle multilingual inquiries. This feature allows for global customer support without the complexities of setup or translation.
Bot9.AI includes an integrated CRM for customers and a comprehensive, AI-powered help center. Additionally, the platform offers an 'Inbox' feature, a shared space for teams to oversee conversations across all deployed channels.
The platform allows users to craft specific instructions, set triggers, and design actions, enabling the development of varied workflows. The expected outcomes include near-instant response times and a reduction in customer support costs by up to 90%.
Start building your chatbot with Bot9.AI today at https://bot9.ai.
Alternative to: Intercom FIN, Chatbase, SiteGPT.
The platform facilitates the import of content for chatbot training, creating advanced support systems that can handle multilingual inquiries. This feature allows for global customer support without the complexities of setup or translation.
Bot9.AI includes an integrated CRM for customers and a comprehensive, AI-powered help center. Additionally, the platform offers an 'Inbox' feature, a shared space for teams to oversee conversations across all deployed channels.
The platform allows users to craft specific instructions, set triggers, and design actions, enabling the development of varied workflows. The expected outcomes include near-instant response times and a reduction in customer support costs by up to 90%.
Start building your chatbot with Bot9.AI today at https://bot9.ai.
Alternative to: Intercom FIN, Chatbase, SiteGPT.
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Releases
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July 11, 2023
Suumit Shah
Initial release of Bot9 AI.
Pricing
Pricing model
Free Trial
Paid options from
$199/month
Billing frequency
Monthly
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Bot9 AI was manually vetted by our editorial team and was first featured on January 4th 2024.
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870,511643v1.6 released 24d agoFree + from $12/moReducing manual efforts in first-pass during code-review process helps speed up the "final check" before merging PRs
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13,264108v2.1 released 2mo agoFree + from $45/moThis is the first AI marketing tool Iโve used that actually helps me get things done, not just suggest generic ideas. The mix of AI-powered strategy and real experts executing the work makes it feel like having a high-performance marketing team without the overhead
Pros and Cons
Pros
Automates customer support and sales
Reduces operational expenses
Improves customer experience quality
Swiftly learns from user input
Accommodates multiple languages
24/7 customer service
No-code setup
Seamless app integration
Workflow optimization
Customizable design
Intelligent user routing
Advanced analytics & insights
Effortless workflow
Multilingual customer support
Immediate global support
User-friendly setup
Improved work efficiency
Unlimited query handling
Non-stop service
Eliminates language barriers
Scalable across languages
Seamlessly imports training content
Sophisticated automation
Streamlined operations with data import
Collaborative shared inbox
Consistent support via shared platform
Power-packed features
Customizable chatbot appearance
Efficient query resolution
Unmatched customer support
Shared inbox for team communication
Reduces response times
Speeds up resolutions
Seamless data import
Shared inbox for omni-channel support
Reduced workload
Boosts engagement
Supports real-time training
Removes platform branding
Offers a ticketing system
API access
Unlimited training data import
Multi-channel messaging support
Offers service level agreements
Real-time dashboard
Custom analytics and reporting
View 41 more pros
Cons
Limited API access
Additional cost for responses
No code might limit customization
Brand removal costs extra
Requires manual data import
No stated speech recognition
No stated voice output
No evident CRM integration
No human fallback option
No evident sentiment analysis
View 5 more cons
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Q&A
What is bot9.ai?
Bot9 AI.ai is a tool designed to create AI-driven Chatbot strategies for businesses. It provides intelligent assistance to help automate customer support and sales processes, improving the quality of customer experience while reducing operational expenses.
How does bot9.ai learn from user input?
Bot9 AI.ai learns from user input by swiftly processing and understanding the data. Its advanced AI capabilities enable it to adapt and respond more accurately over time, constantly enhancing the chatbot's knowledge base and response accuracy.
Does bot9.ai offer multilingual support?
Yes, bot9.ai does offer multilingual support. It is designed to uphold and streamline global customer support operations by understanding and responding to several languages.
How does bot9.ai improve the quality of customer service?
Bot9 AI.ai improves the quality of customer service by automating support processes and providing a 24/7 response capability. It integrates with commonly used apps to streamline workflows, supports multilingual customer service, and employs an advanced analytics system to enhance its services. Additionally, it allows customization, intelligent user routing, and features such as the shared inbox to ensure optimized, uninterrupted service.
How does bot9.ai help in automating sales processes?
Bot9 AI.ai helps in automating sales processes by providing AI-driven strategies that handle customer inquiries round the clock, route users intelligently, and offer analytics to refine strategies. This always-on, automated process greatly speeds up customer interaction, ensuring quick acquisition, and conversion of leads.
In what ways does bot9.ai reduce operational expenses?
Bot9 AI.ai reduces operational expenses in several ways. By automating customer support and sales processes, it significantly reduces the need for human intervention, thus saving on personnel expenses. With its 24/7 service, response time decreases drastically, resulting in a faster resolution and reduced workload. Also, through integration with other apps, it streamlines workflows, enhancing operational efficiency.
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