Overview

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Invent is an AI-powered customer support platform for businesses to automate and streamline customer interactions. Build and manage custom AI chatbots and virtual assistants using top models like ChatGPT and Gemini for any channel as WhatsApp Business, Instagram, Slack, Telegram and more.

Invent’s chatbots natively support English, Spanish, French, Italian, German, and Portuguese—enabling 24/7 multilingual customer service across regions, all managed in one unified omni-channel inbox.

Key Features:

- Self-learning AI assistant with conversational memory: Invent’s AI remembers previous interactions and improves over time for smarter, more personalized responses.

- Seamless AI-to-human handoff for complex queries
Voice-enabled support for hands-free customer service

- Data security

- Transparent pay-as-you-go pricing

- Invent connects easily with your existing tools and helps you deliver smarter, consistent support to customers worldwide—day or night.

Key Features

Ai-powered Workflows
White Labelling
Long-term Memory
Omnichannel
Hosted Ai Chat Widget/link
Embed On Your Website

Releases

Invent | AI Assistantsv2

Invent | AI AssistantsInitial

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Invent | AI Assistants v2

Nov 27, 2025

Alix Gallardo

wrote:

✧ New integrations: Cal.com, Calendly, GoHighLevel, Linear, Trello, Zendesk and Stripe

✧ Website Crawling and Indexing

✧ Agent availability status: Never assign conversations to unavailable agents

✧ Team member assignment: Assign specific team members when transferring to humans

✧ New roles: "Manager" and "Agent" roles for better team control

✧ User location support: Assistants can now request location (WhatsApp & Web Widget)

✧ Contact memories: Your assistant will remember relevant information from your users.

✧ White label support

✧ New AI models: GPT 5.1, Opus 4.5 & Sonnet 4.5 now available

✧ Active memories in Contact and agent/AI view

✧ Even smarter human handoffs

✧ Much clearer chat events and timeline

✧ Usage-based cost calculator

✧ Design system & brand assets

Alix Gallardo

@alix-gallardo

Stats

1 tool

12karma

Apprentice

Joined: September 2025

Pricing

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Freemium

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$0.00/unit

Billing frequency

Pay-as-you-go

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Customer support Invent | AI Assistants

Customer support

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Task automation80 0 Customer engagement83 0 Chatbots172 0

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Comments(1)

Alix Gallardo

🛠️ 1 tool 🙏 12 karma

Oct 27, 2025

@ initial release

Rated it

@Invent | AI Assistants

Hi there, I’m Alix, co-founder of Invent. We’re building the future of Customer Support UX, where humans and AI truly collaborate. Would love to read&hear your thoughts. DM for any questions. We ship fast!

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Pros and Cons

Pros

Pay-as-you-go pricing

Multilingual support

ChatGPT and Gemini integration

Unlimited teams, contacts, conversations

Secure data handling

Seamless conversation handoffs

24/7 support

Business personal assistant

Brand-aligned assistant customization

Built-in platform integrations

Variable chatbot models

Supports transaction automation

Chat, talk, and answer

Suits modern business needs

Aggregates multi-channel conversations

Streamlines customer engagement

No hidden fees

Collation of customers' messages

Simultaneous multiple conversations

Facilitates scalability

Improves over time

Removes time-zone constraints

No credit card required

Secure data transit and rest

Truly unlimited usage

Hand-free customer experience

Seamless human agent handoff

View 22 more pros

Cons

No explicit data export functionality

Lacks A/B testing options

No sentence generation models

No on-premis installation option

No declarative programming

No dedicated app

No multi-turn conversation handling

Restricted data import options

No code snippet generation

View 4 more cons

Q&A

What is Invent?

Invent is an AI-driven platform that allows businesses to create, manage, and launch customizable AI assistants. These assistants function to engage customers, streamline support, and automate transactions based on the company's data.

What is unique about Invent compared to other AI tools?

Invent stands out through its self-learning feature that enables its AI assistants to improve over time. It ensures a seamless handoff to human agents when necessary, supports multilingual interactions, and unlimited scalability in terms of teams, seats, contacts, conversations, integrations, and messages. Additionally, all customer interactions from different channels are unified in one place. It goes above and beyond by providing a personal assistant for businesses and preparing the introduction of voice-enabled assistants that offer a hands-free customer experience.

What products does Invent offer?

Invent offers a variety of products such as multi-model AI chat with ChatGPT, Gemini, and others, unified AI inbox for aggregating customer conversations from different channels, AI assistants for customer support and sales, and an upcoming feature of voice-enabled assistants.

How can I create AI assistants with Invent?

Users can create AI assistants with Invent by leveraging the platform's design and build tools. After designing and building the assistant, Invent allows the user to deploy the assistant to interact with customers and manage tasks.

Is Invent capable of multilingual interactions?

Yes, Invent is capable of multilingual interactions, facilitating global customer support without language barriers.

Does Invent ensure data security?

Yes, Invent prioritizes security and ensures that all data is protected both during transit and at rest.

+ Show 14 more

What is the pricing structure for Invent?

Invent operates on a pay-as-you-go pricing model, eliminating hidden charges and allowing businesses to pay only for what they actually utilize.

What does the unified AI inbox in Invent do?

The unified AI inbox in Invent aggregates all customer conversations from different channels into one place. This significantly simplifies the management of customer interactions for businesses.

Can Invent's AI assistant improve over time?

Yes, the AI assistants created through Invent are self-learning, which means they improve and become more efficient over time.

Is Invent available round the clock?

Yes, Invent is available round the clock. AI assistants created through Invent are ready to interact and support customers 24/7, irrespective of time zones and working hours.

How can I integrate other platforms with Invent?

Yes, Invent provides a diverse range of built-in integrations with other platforms for a comprehensive and seamless management of customer interactions.

Can Invent handoff conversations to human agents?

Yes, Invent has the capability to seamlessly hand off conversations to human agents when necessary, ensuring that complex customer inquiries are adequately addressed.

What models are used to build chatbots in Invent?

Invent utilizes various AI models to build chatbots, including ChatGPT and Gemini among others.

How can Invent streamline my customer engagement processes?

Invent can streamline your customer engagement processes through its AI assistants that automate customer interactions and transactions. In addition, it offers a unified AI inbox that consolidates customer conversations from different channels, making it easier to manage communications.

Can I launch voice-enabled assistants with Invent?

While currently in development, Invent will indeed offer the ability to launch voice-enabled assistants, making for a hands-free customer experience.

How can the AI assistant from Invent support my daily tasks?

The AI assistant from Invent can automate interactions and transactions, offer multilingual support, provide 24/7 assistance, and improve over time due to its self-learning characteristic. These features can significantly enhance efficiency and productivity in your daily tasks.

Does Invent offer a personal assistant for my business?

Yes, Invent offers a personal assistant feature for businesses, further enhancing efficiency and automating routine tasks.

How can I customize my AI assistant on Invent?

By using Invent, you can customize your AI assistant as per your brand's requirements. This ensures alignment of the assistant's interactions with your brand's image and standards.

Does Invent support unlimited teams, contacts, and messages?

Yes, Invent supports unlimited teams, contacts, and messages, thus facilitating scalability and ensuring that growing businesses or businesses with heavy customer interaction do not face limitations.

What are the benefits of the pay-as-you-go pricing model offered by Invent?

The benefits of the pay-as-you-go pricing model offered by Invent include greater flexibility where businesses pay only for what they use. It eliminates the need for long-term contracts and hidden fees, making it an economically efficient choice.

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Invent | AI Assistantsv2

Overview

Key Features