Puzzle Labs

Q&A

What does Puzzle Labs do?

Puzzle Labs is an AI-powered glossary tool designed to help companies simplify complex information for their customers. It allows users to connect documents and blog posts to key concepts, creating a dynamic glossary that provides clear, concise definitions. Furthermore, it has a widget that can be embedded into blogs or documentation, drawing attention to, defining, and linking relevant content.

How does Puzzle Labs work in simplifying complex information?

Puzzle Labs simplifies complex information through an intelligent glossary system. It is capable of connecting documents and blog posts to pertinent concepts, effectively turning existing content into a dynamic glossary. This glossary offers concise definitions of key terms and concepts, making them easier for customers to understand.

What are the three steps involved in using Puzzle Labs?

The three steps involved in using Puzzle Labs are importing your content, creating an intelligent glossary, and publishing the Puzzle Widget on your website.

What is the Puzzle Widget?

The Puzzle Widget is a feature of Puzzle Labs that can be embedded into your blog or documentation. Once published, this widget is able to highlight, define, and link to relevant glossary terms and concepts within your content.

How does the Puzzle Widget automatically update?

The Puzzle Widget updates automatically when new concepts are added to your glossary. This ensures that your website always displays the most up-to-date and relevant information to your customers.

How does Puzzle Labs facilitate customer onboarding and education?

Puzzle Labs facilitates customer onboarding and education by simplifying complex terminology through its AI-powered glossary. By connecting company documents and blog posts to key concepts, it makes it easier for customers to understand the product and terms related to it. The tool emphasizes learning from the company directly rather than relying on a search engine.

What content formats is Puzzle Labs compatible with?

Puzzle Labs is compatible with various content formats, including WordPress, Medium, HTML, and markdown.

Does Puzzle Labs have a free trial?

Yes, Puzzle Labs offers a free trial for users to try out its platform.

What are the different pricing plans offered by Puzzle Labs?

IDK

What does it mean to create an intelligent glossary?

Creating an intelligent glossary in Puzzle Labs involves selecting the concepts that best define your product. It allows users to take control over the words that matter most to their business and customers, providing clear definitions within a dynamic, interactive glossary on their website.

How is Puzzle Labs different from other customer education tools?

IDK

What kind of tools does Puzzle Labs provide for creating the best customer education experience?

Puzzle Labs provides tools that help create dynamic glossaries, connect documentation to key concepts, and publish interactive widgets, all aimed at enhancing customer education experience. By making complex information easy and enjoyable to understand, it creates an environment where customers can learn directly from the company rather than a search engine.

How can I import content into Puzzle Labs?

To import content into Puzzle Labs, users just need to include their content in one of the supported formats such as WordPress, Medium, HTML, or markdown.

How do I publish the Puzzle Widget on my site?

To publish the Puzzle Widget on your site, you simply need to copy and paste the provided code snippet onto your desired webpage.

Can I customize the terms and concepts in the Puzzle Labs glossary?

Yes, users can customize the terms and concepts within the Puzzle Labs glossary. Users select the concepts that best define their product and have control over the words that are most significant to their business and customers.

How does Puzzle Labs help me maintain control over terms that matter to my business?

Puzzle Labs allows its users to maintain control over terms by enabling them to create a glossary that highlights the most important terms and concepts relevant to their business. In this way, businesses can ensure that their customers understand the unique terminology of their products or services.

Does Puzzle Labs support markdown format?

Yes, Puzzle Labs does support content in markdown format.

How does the AI technology in Puzzle Labs enhance customer education?

The AI technology in Puzzle Labs enhances customer education by powering an intelligent glossary system. The system connects documents and blog posts to key concepts, turning existing content into a dynamic glossary. This interactive feature makes complex information more accessible and easier for customers to understand.

Is there any support provided if I face issues using Puzzle Labs?

IDK

Does Puzzle Labs have a privacy policy or terms of service I can refer to?

Yes, Puzzle Labs provides legal references including a privacy policy and terms of service which users can refer to for more information.