Support GPT
Overview
The Support GPT is an AI-based tool designed to assist with customer service tasks and to improve the efficiency and quality of customer interactions. Built on top of ChatGPT, Support GPT presents an innovative solution for various customer service challenges, from dealing with difficult clients to upselling products and improving communication skills across different support channels.
It provides recommended strategies and insights on handling unique scenarios, turning conversations into successful resolutions. It offers counsel on various matters, such as dealing with an angry client, offering effective email support, enhancing phone support skills, and methods to upsell a product efficiently.
The tool's goal is to help provide quick and safe customer service, thereby unlocking customer service excellence. It requires ChatGPT Plus for full functionality.
Users can consult the GPT by asking specific questions on the prompt starters provided, and responses will be tailored towards providing practical, beneficial, and immediate advice.
The tool's accessibility and continuous learning capabilities make it a useful AI companion for customer service representatives and businesses seeking to optimize their customer service.
Releases
Top alternatives
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John Griffith🙏 64 karmaJun 16, 2024@GPT TrainerGPT Trainer is run by a highly responsive management team and support staff. Questions are answered quickly, feature requests are incorporated quickly. We have multiple chatbots that are live with GPT Traner, including for Healthcare, hospitality and solar energy providers. We highly recommend for both value and quality.
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WhatsApp and Messenger integrations don't work very well. Support team is very sporadic. Still couldn't get it to work consistently despite best effort to fix.
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Create AI assistants that chat, talk, and answer from your data.Open✧ New integrations: Cal.com, Calendly, GoHighLevel, Linear, Trello, Zendesk and Stripe ✧ Website Crawling and Indexing ✧ Agent availability status: Never assign conversations to unavailable agents ✧ Team member assignment: Assign specific team members when transferring to humans ✧ New roles: "Manager" and "Agent" roles for better team control ✧ User location support: Assistants can now request location (WhatsApp & Web Widget) ✧ Contact memories: Your assistant will remember relevant information from your users. ✧ White label support ✧ New AI models: GPT 5.1, Opus 4.5 & Sonnet 4.5 now available ✧ Active memories in Contact and agent/AI view ✧ Even smarter human handoffs ✧ Much clearer chat events and timeline ✧ Usage-based cost calculator ✧ Design system & brand assets

