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Overview

AskHandle is a personalized AI support tool designed to transform and enhance customer experience. Its key function is applying generative AI to improve customer support workflows, providing highly contextually relevant responses based on the specific information of the user.

The responses are generated directly from the information that is provided, and each response is scored for its truthfulness and relevance.Notably, AskHandle utilizes the Codeless Retrieval Augmented Generation (CRAG) technology, which enables the use of imported data as the foundation for AI responses.

The data import process is effortless as it accepts text files, web URLs, or plain text which are then used to generate responses.In addition, AskHandle promises a seamless integration with existing tech stacks to streamline operational workflows.

The AI is pre-trained to understand and empathize with users in over 90 languages offering a ready-to-go solution.From a use case perspective, AskHandle has been applied in various industries like transportation and hospitality where it has provided real-time support, managed inquiries, and enhanced the customer experience.

It's also had a significant positive impact on engagement, tour scheduling, and occupancy rates in the rental sector.While offering a free start, AskHandle is geared towards elevating customer experience, organizational efficiency, and overall business growth.

The tool requires minimal technical expertise to set up and use, making it suitable for businesses of all sizes seeking to maximize resources while providing excellent customer service.

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January 19, 2023

Initial release of AskHandle.

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Hi there, I’m Alix, co-founder of Invent. We’re building the future of Customer Support UX, where humans and AI truly collaborate. Would love to read&hear your thoughts. DM for any questions. We ship fast!

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Pros and Cons

Pros

Contextual responses generation

Scoring of responses for truthfulness

CRAG technology implementation

Effortless data import options

Versatile data import formats

Seamless tech integration

Operational workflow streamlining

Real-time support feature

Applied in various industries

Positive impact on engagement

Useful tool for rental sector

Easy start with minimal technical knowledge

Improves organizational efficiency

Automated training

Responses generated from imported data

Ready-to-go multilingual solution

Guaranteed customer satisfaction

Automated interaction feature

Easy and quick setup process

Intuitive customer experience

Instant user prompts addressal

Automated chat experience for engagement

Outstanding customer service

Efficient resolution of customer inquiries

Personalized conversational experience

Automated interactions for customer satisfaction

User-friendly, effective tool

Proven positive business growth

Increase in tour scheduling

Boosts occupancy rates

Customized chatbot

View 26 more pros

Cons

Limited data import formats

Dependent on user information

No details on data security

Truthfulness and relevance scales unclear

Specific to customer support niche

Limited use-case industries

Unspecified integration capabilities

Potential language understanding inaccuracies

No Free Trial Duration Specified

Could lack detailed user guidance

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Q&A

What is AskHandle?

AskHandle is a personalized AI support tool. Its main function is applying generative AI to enhance customer support workflows by providing highly contextually relevant responses based on a user's specific information.

How does AskHandle enhance customer support workflows?

AskHandle enhances customer support workflows by utilizing generative AI. It is designed to provide highly contextually relevant responses based on a user's specific information. It tailors responses directly from the information, and each response is scored for its truthfulness and relevance, ensuring users receive accurate and useful support.

What is the role of generative AI in AskHandle?

In AskHandle, generative AI plays a vital role in improving customer support workflows. This technology aims to provide highly contextually relevant responses to users based on their specific information. It learns from the information it is given, generating responses directly from this data.

How does AskHandle produce truthfully and relevant responses?

AskHandle produces truthful and relevant responses by using the information provided. This is further enhanced by Codeless Retrieval Augmented Generation (CRAG) technology, which uses the imported data as a foundation for AI responses. Each response is scored for its truthfulness and relevance, ensuring the information given to end-users aligns with their queries.

What is Codeless Retrieval Augmented Generation (CRAG) technology in AskHandle?

The Codeless Retrieval Augmented Generation (CRAG) technology in AskHandle acts as a mechanism to use imported data as the basis for AI responses. This technology simplifies the process of importing data by accepting text files, web URLs, or plain text, which is then used to generate responses.

How does AskHandle use CRAG tech in generating responses?

AskHandle uses the CRAG technology by taking imported data and using it as the foundation for AI responses. The data, which can be in the form of text files, web URLs or plain text, is fed to the CRAG system, which then generates contextually relevant responses to user prompts.

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What types of data can be imported to AskHandle?

AskHandle can import data in various formats such as text files, web URLs, or plain text. This flexibility allows businesses to provide pertinent information in various formats, making the data import process easy and convenient.

How does AskHandle integrate with existing tech stacks?

AskHandle integrates with existing tech stacks through seamless connection. This feature helps to streamline operational workflows and enhance customer satisfaction, providing a unified and efficient system for managing customer support functions.

In what languages does AskHandle offer support?

AskHandle offers support in over 90 languages. This means users from different linguistic backgrounds can enjoy personalized service, broadening the scope of the businesses using the technology.

What industries has AskHandle been applied to?

AskHandle has been applied in various industries like transportation and hospitality. The tool has provided real-time support, managed inquiries, and enhanced the customer experience in these sectors, demonstrating its versatility and wide appeal.

How has AskHandle impacted the rental sector?

In the rental sector, AskHandle has had a significant positive impact by contributing to increased engagement, facilitated tour scheduling, and improved occupancy rates. This indicates that it can effectively manage and enhance user interactions in the rental industry.

What technical expertise is required to use AskHandle?

Minimal technical expertise is required to set up and use AskHandle. This makes it widely accessible and fit for businesses of all sizes. Users do not need to be experts in AI or programming to implement and use the tool effectively.

Does AskHandle offer a free start?

Yes, AskHandle does offer a free start. This allows businesses to try out the tool and experience its potential before making a commitment to incorporating it into their functioning.

How does AskHandle contribute to business growth?

AskHandle contributes to business growth by improving customer experience and organizational efficiency. By effectively managing customer inquiries and providing accurate, contextually relevant responses, it increases customer satisfaction, thereby fostering loyalty and retention. It also streamlines workflows, maximising resources for growth and development.

Does AskHandle have any successful case studies?

Yes, AskHandle has successful case studies recorded on their website. Each case study illustrates how the incorporation of AskHandle has enhanced customer experiences, driven growth, and improved operational efficiency in various businesses.

Can AskHandle be used for real-time customer support?

Yes, AskHandle can be used for real-time customer support. It has demonstrated this capability through applications in industries such as transportation and hospitality, where it has provided instant support, effectively managing inquiries and enhancing the customer experience.

What is the process of data import in AskHandle?

The data import process in AskHandle is made effortless by using CRAG technology. Data can be imported by uploading text files, inserting web URLs, or adding plain text directly. The system will then automatically generate contextually relevant responses to user prompts.

How user-friendly is AskHandle?

AskHandle is designed to be user-friendly, both for the operators and the end-users. The easy data import process, automatic generation of responses, and seamless integration with existing tech stacks make managing the tool convenient for businesses. For users, AskHandle provides instantly, accurate, and contextually relevant responses enhancing their interaction experience.

How does AskHandle streamline operational workflows?

AskHandle streamlines operational workflows by integrating seamlessly with existing tech stacks. This allows businesses to manage their customer support operations efficiently without the need for additional resources or systems. Moreover, its automatic response generation based on imported data simplifies the process and reduces the workload.

How does AskHandle personalize AI experiences?

AskHandle personalizes AI experiences through its generative AI capabilities, providing responses that are highly contextual and relevant based on the information provided by the user. This highly tailored interaction makes the customer feel understood and supported, enhancing their overall experience.

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