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ChatFlow App
Overview
ChatFlow is an AI-powered customer support platform, designed to streamline the delivery of support services for businesses of all sizes. It utilizes AI capabilities to drive customer satisfaction and support efficiency.
Central to its offering is the inclusion of AI chatbots. These intelligent virtual assistants can handle routine requests in real-time, freeing up human agents to tackle complex customer needs.
A key feature of ChatFlow is a live chat functionality that fosters immediate assistance and real-time communication between businesses and their customers.
The platform also offers an automated ticketing system to simplify the tracking of customer issues, ensuring all requests are addressed in a timely manner.
Multi-channel integrations allow businesses to connect with customers via various communication channels, such as email and social media. This creates a unified and seamless customer support experience.
For comprehensive performance insights, an analytics and reporting function provides a detailed view of customer interactions and the performance of AI chatbots.
ChatFlow also hosts a self-service option, with a comprehensive knowledge base that users can create and customize, reducing the load on human customer support.
The platform boasts high-availability with 24/7 automated customer support, reducing wait times and aiding in instant issue resolution.
Releases
Top alternatives
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John Griffith🙏 65 karmaJun 16, 2024@GPT TrainerGPT Trainer is run by a highly responsive management team and support staff. Questions are answered quickly, feature requests are incorporated quickly. We have multiple chatbots that are live with GPT Traner, including for Healthcare, hospitality and solar energy providers. We highly recommend for both value and quality.
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WhatsApp and Messenger integrations don't work very well. Support team is very sporadic. Still couldn't get it to work consistently despite best effort to fix.
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Create AI assistants that chat, talk, and answer from your data.OpenHi there, I’m Alix, co-founder of Invent. We’re building the future of Customer Support UX, where humans and AI truly collaborate. Would love to read&hear your thoughts. DM for any questions. We ship fast!
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