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Overview
CuServly is an AI-powered chatbot designed to handle customer service operations for business. It is multilingual, with a built-in capacity to resolve user queries in 95 languages instantaneously.
Its key feature is that it can be trained to understand the nuances of any business environment in a simple, straightforward setup process. This is achieved by creating a chatbot using various data sources, including URL, PDF, DOC, TXT, PPT, XLS, and configuring it to answer frequently asked customer support questions easily and promptly.
Furthermore, CuServly offers a comprehensive understanding of customer interactions by providing data analytics and insights into customer queries. Users are also given full access and control of their chatbots knowledge base.
Used in diverse sectors like healthcare, finance/banking, travel/hospitality, HR/recruitment, customer support, and e-commerce, CuServly aims to optimize customer service output by reducing customer support effort by a significant percentage.
The tool operates on a flexible subscription model, appealing to different business sizes and needs.
Releases
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