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Overview
Dixa is a conversational customer service platform offering all-in-one solution for businesses of various sizes and industries. It provides a unified agent workspace to streamline customer service interactions, allowing companies to engage with their customers over multiple channels like native voice, email, social media, messaging, and more, without the need for plug-ins.
Its features include:1. 'Dixa Channels': This feature eliminates the hassle of multiple logins for different channels by integrating all into a single platform.2.
'Dixa Agent Hub': Providing agents with relevant customer data, conversation history, and knowledge resources in one screen to facilitate personalised and efficient service.3.
'Dixa Conversation Engine': Intelligent automation and AI-tools allow companies to tailor customer interactions effectively and efficiently. Functions include conversation automations and a drag and drop flow builder for streamlined interaction management.4.
'Dixa Discover': A feature providing reporting & analytics, quality assurance, and agent & team performance tools to help teams improve their service.Furthermore, Dixa incorporates an AI chatbot known as 'MIM', that handles common queries to free up agents for more complex conversations.
Whether a start-up, mid-sized or large business, Dixa aims to provide a solution for better customer experience and loyalty.
Releases
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Chatbot for Email using your Data!Open12,93227Released 7mo agoFree + from $9/moAlex P🙏 2 karmaMay 16, 2025@InboxPilot - Custom Trained Chatbot for email and websiteWe've been using InboxPilot for a couple of weeks now, and it’s been a game-changer for my art studio's business! Our admins were drowning in repetitive customer emails while juggling phone calls and front-desk responsibilities, but we had a debate in our team about whether we could afford to hire support specialists. Now, with AI handling emails 24/7, our admins only review the emails that are escalated. I used to notice that emails went unanswered for hours due to the workload, and I'm sure our customer satisfaction has increased significantly since they receive responses right away. Thank you for the tool! -
Create AI assistants that chat, talk, and answer from your data.Open12,61017Released 15d agoFree + from $0.0009Hi there, I’m Alix, co-founder of Invent. We’re building the future of Customer Support UX, where humans and AI truly collaborate. Would love to read&hear your thoughts. DM for any questions. We ship fast!
