
EasyNext Support

EasyNext Support is an AI-powered extension for Google Chrome designed to augment the customer support experience in Zendesk. Functionality includes AI-assisted response creation, real-time ticket analysis, and interactive AI inquiries that help users manage and resolve tickets more effectively.
Additional features include AI-powered contextual assistance which forms responses based on the context of a Zendesk ticket, Advanced Summarization for condensing lengthy interactions into concise summaries, and Customizable Tone where the AI adapts to the user's preferred communication style.
The extension also supports privacy as it operates within the browser and does not store user interactions or ticket information, offering the user control over their data.
Lastly, it is free to use and doesn't require any complex set-up. An emphasis is placed on efficiency and privacy making it a supportive tool for resolving customer support issues.
Releases

Pricing

Prompts & Results
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58,827503v2.5 released 1mo agoFrom $500/mo
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885,698646v1.6 released 27d agoFree + from $12/moReducing manual efforts in first-pass during code-review process helps speed up the "final check" before merging PRs
Pros and Cons
Pros
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Q&A
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5,99137v1.0.1 released 10mo agoFree + from $-2CoSupport Customer is a game-changer for businesses looking to improve their customer service. The AI-powered chatbot handles routine inquiries across email, chat, social media, and messaging apps, allowing businesses to provide quick and accurate responses 24/7. It’s amazing how it can handle so many queries automatically, even in multiple languages, and still deliver personalized answers using company data. Plus, it’s easy to integrate with existing systems, and it keeps customer data safe. Overall, it helps reduce costs, improve efficiency, and free up human agents for more complex issues. Highly recommend!
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