💼

Work8,242

💼

Business6,422

💼

Sales689

🛍️

Customer experience284

📞

Customer support279

Fin by Intercom

ChatGPT for customer service: AI bot for instant, accurate answers

Open

Dashboard Edit Promote Manage releases Analytics

Overview Releases Alternatives Pricing Pros & Cons Prompts Reviews Q&A

Go to 📞 Customer support

InboxPilot - Custom Trained Chatbot for email and website

12,708

Invent | AI Assistants

Go to 💼 Work 💼 Business (6422) 🚀 Productivity (1180) 💼 Career (640)

Go to 💼 Business 📢 Marketing (2148) 🔍 Industries (781) 💾 Data (761) 💼 Sales (689) 💰 Finance (364) 💡 Startups (289) 👔 Management (268) 👔 HR (229) ⚖️ Legal (215) 📈 Business strategy (184) 📅 Meetings (119) 📊 Product management (114) 🔒 Security (74) 📞 Calls (37) 💻 Tech support (34) 🤝 Networking (30) 💻 Virtual employees (26) 🚀 Business innovation (13) 🤖 Enterprise (12)

Avataar's GenAI Creator

Cognition by Mindcorp

Go to 💼 Sales 🛍️ Customer experience (284) 💎 Prospecting (87) 🎯 Sales training (64) 🔍 Customer analysis (55) 🤝 CRM (24) 💼 Sales negotiations (11) 📈 Sales strategies (10) 📞 Sales calls (9) 💰 Price optimization (9) 💼 Sales chatbots (6) ❤️ Customer retention (5) 📦 Sales pitches (5) 💼 B2B sales (3) 💌 Sales emails (3) 💼 Client proposals (2)

Chatsimple AI Sales Chatbot

Go to 🛍️ Customer experience 📞 Customer support (279) 🤝 Customer success (5)

March 14, 2023

Dashboard Edit AI

Fin by Intercom

Customer support

2,350

5.0(1)

Use tool Copy 🔗

Inputs:

Outputs:

ChatGPT for customer service: AI bot for instant, accurate answers

Overview

Overview Releases Alternatives Pricing Pros & Cons Prompts Reviews Q&A

Featured alternatives

Invent | AI Assistants

11,855

Advertise here

Overview Discussion

Overview

Introducing Fin by Intercom, a breakthrough AI bot that uses the latest GPT-4 technology to accurately and immediately answer customer questions, reducing support volume and resolution times.

Fin requires zero setup and can be easily turned on with the ability to hold complete support conversations in plain English, powered by Intercom's proprietary machine learning.

Fin provides trustworthy and accurate answers based on your existing support content, ensuring that customers are provided with relevant and helpful responses.

Fin is the world's most advanced AI, fine-tuned for support and can understand complex queries, ask clarifying questions, and explain complicated subjects clearly.

Fin is seamlessly integrated, requiring zero setup, and starts working immediately by learning from the company's existing support articles. As a result, customers can get the best possible experience every time, seamlessly passing more complex questions directly to your human support team.

Fin only provides answers based on the company's support knowledge base, dramatically increasing accuracy and reducing misleading answers. With built-in safeguards to avoid off-brand topics, Fin ensures a trustworthy source for customers to obtain information.

Customers can trust Fin's responses as they link to source materials, allowing for additional research and a deeper understanding of the response. Fin is continuously being improved to reduce edge case failures, and the bot also routes more complex queries directly to the human support team, saving time and effort.

Fin combines natural language processing, machine learning, and OpenAI's GPT-4 to provide a cutting-edge solution for customer support.

Releases

Fin by IntercomInitial

Get notified when a new version of Fin by Intercom is released

Notify me

Initial release

March 14, 2023

Initial release of Fin by Intercom.

+ Submit new release

By unverified author Claim this AI

Pricing

Pricing model

No Pricing

Use tool

Save

🔗 Copy link

🗳️ Vote Best AI Tool

Featured

Customer support Fin by Intercom

Customer support

2,350

5.0(1)

Overview Releases Alternatives Pricing Pros & Cons Prompts Reviews Q&A

Use tool

Save

Top alternatives

FluxyAI

AI chatbot that supports customers 24/7.

Customer support

Open

20,672
7
3.6

Released 1mo ago
Free + from $20/mo
Share
19,981 www.getfluxyai.com
IllumiChat

From Ticket Backlog to Instant Answers Powered by AI

Customer support

Open

19,932
871
4.8

v2.0 released 3mo ago
Free + from $29/mo
Share
DigitalGenius

Automated ecommerce customer support.

Customer support

Open

19,546
384
3.0

v1.1.1 released 1y ago
No pricing
Share
GPT Trainer

AI Voice and Text Agents with No-Code

Customer support

Open

19,406
142
4.8

2.3 released 7mo ago
Free + from $150
Share
4,368 gpt-trainer.com

John Griffith

🙏 54 karma

Jun 16, 2024

GPT Trainer is run by a highly responsive management team and support staff. Questions are answered quickly, feature requests are incorporated quickly. We have multiple chatbots that are live with GPT Traner, including for Healthcare, hospitality and solar energy providers. We highly recommend for both value and quality.

5313 Reply Share Edit Delete Report
InboxPilot - Custom Trained Chatbot for email and website

Chatbot for Email using your Data!

Customer support

Open

12,708
27
4.6

Released 7mo ago
Free + from $9/mo
Share
11,348 www.inboxpilot.co

Alex P

🙏 1 karma

May 16, 2025

We've been using InboxPilot for a couple of weeks now, and it’s been a game-changer for my art studio's business! Our admins were drowning in repetitive customer emails while juggling phone calls and front-desk responsibilities, but we had a debate in our team about whether we could afford to hire support specialists. Now, with AI handling emails 24/7, our admins only review the emails that are escalated. I used to notice that emails went unanswered for hours due to the workload, and I'm sure our customer satisfaction has increased significantly since they receive responses right away. Thank you for the tool!

2 Reply Share Edit Delete Report
Invent | AI Assistants

Create AI assistants that chat, talk, and answer from your data.

Customer support

Open

11,855
16
5.0

Released 8d ago
Free + from $0.0009
Share
10,388 www.useinvent.com

Alix Gallardo

🛠️ 1 tool 🙏 12 karma

Oct 27, 2025

Hi there, I’m Alix, co-founder of Invent. We’re building the future of Customer Support UX, where humans and AI truly collaborate. Would love to read&hear your thoughts. DM for any questions. We ship fast!

153 Reply Share Edit Delete Report

Promote AI Claim AI New release

Reviews

5.0

Average from 1 rating.

★ ★ ★ ★ ★ 1

★ ★ ★ ★ 0

★ ★ ★ 0

★ ★ 0

★ 0

Your rating

★ ★ ★ ★ ★

Post

How would you rate Fin by Intercom?

Help other people by letting them know if this AI was useful.

Prompts & Results

Title:

Description:

Prompt type*:

Prompt*:

Output type*:

Output*:

Add your own prompts and outputs to help others understand how to use this AI.

Pros and Cons

Pros

Zero setup required

Immediate answers to queries

Understanding complex customer queries

Ask clarifying questions

Explain complicated subjects

Learning from existing support articles

Accurate on-company-support knowledge base

Avoidance of off-brand topics

Links to source materials for trust

Continuous improvements to reduce failures

Reroutes complex queries to humans

Saves team time and effort

Bypasses the need for creating content

Bypasses the need for building bot paths

Reducing support volume

Reducing resolution times

View 11 more pros

Cons

Only supports English initially

Doesn't support custom training

No option for manual setup

Only learns from current articles

Only routes complex queries

Doesn’t provide real-time updates

View 1 more cons

Q&A

What is Fin by Intercom?

Fin by Intercom is an artificial intelligence bot that provides instant customer support interactions. It utilizes the GPT-4 technology to accurately and promptly address customer queries, leading to a reduction in support volume and resolution times. It handles complex support conversations in plain English, and delivers accurate answers derived from the business's existing support content.

How does Fin use GPT-4 technology?

Fin employs GPT-4, a sophisticated language prediction model. This technology allows Fin to understand and generate human-like text, enabling it to hold complete support conversations with customers in plain English. GPT-4 also enhances the accuracy of answers as it can comprehend intricate queries, ask probing questions, and clarify complicated subjects in a clear manner.

Does Fin need any setup on the part of the business?

Fin by Intercom requires no setup from the business end. Once it is pointed at the Intercom or Zendesk help center, it instantly learns all that it needs from the existing support articles. Fin starts resolving customer queries immediately once turned on.

How does Fin provide accurate answers?

Fin provides accurate answers by referencing the business's existing support content. It is designed to offer accurate answers based on the support knowledge base thus enhancing the accuracy and reducing the chances of delivering irrelevant or incorrect information.

What technology does Fin use to understand complex queries?

Fin relies on a combination of natural language processing, machine learning, and OpenAI's GPT-4 technology to comprehend complex queries. These technologies help the AI bot to understand, ask clarifying questions, and explain intricate subjects in a lucid and understandable language.

What support information does Fin use to provide responses?

Fin utilizes a company's support knowledge base to provide responses. It operates by learning from the organization's existing support articles to ensure consistent, reliable, and tailored advice for customer inquiries.

+ Show 14 more

What measures are in place to avoid Fin providing off-brand or misleading answers?

To avoid off-brand or misleading answers, Fin includes built-in safeguards. These safeguards help to maintain the accuracy and relevance of the responses, thereby reducing the chances of off-brand replies.

How does Fin learn from a business' existing support content?

Fin learns from a business's existing support content by interacting with the Intercom or Zendesk help center. Upon activation, it instantly scours through existing support articles, which feeds into its knowledge base, enabling it to handle customer queries right away.

How is Fin integrated into my existing customer support system?

Fin is integrated into an existing customer support system by simply activating it in the Intercom or Zendesk help center. No additional training or content creation is required. As soon as activated, it begins resolving customer inquiries.

Does the performance or accuracy of Fin improve over time?

Yes, the performance and accuracy of Fin improve over time as it learns from the ongoing interactions and updates in the support content. There are continuous improvements to reduce edge case failures.

How does Fin handle questions too complex for it to answer?

In the case of complex questions beyond Fin's understanding, it seamlessly routes these inquiries directly to the human support team, ensuring that customers receive the best possible service.

Does Fin use natural language processing and machine learning?

Yes, Fin applies natural language processing and machine learning to facilitate its functioning. These technologies enable Fin to understand complex questions, partake in comprehensive support conversations in English, and offer accurate and relevant answers derived from existing support content.

In what language does Fin provide support?

Fin by Intercom is initially designed to provide support in English. However, there are plans in the pipeline to add support for more languages in the future.

How does Fin link to source materials?

Fin links to source materials by referencing them in its responses. Customers can trust responses as they can click through for a deeper understanding of the source materials.

How do I get started with Fin by Intercom?

Getting started with Fin by Intercom involves signing up for the waitlist. Once available, beta access will apply to your workspace after approval. An active Intercom account is required to be part of the beta.

What safeguards are in place to ensure Fin's responses align with my business' brand?

Built-in safeguards are in place to ensure Fin's responses align with a business's brand. These safeguards help avoid misleading answers and off-brand topics, thereby keeping the information in line with the company's brand and message.

Does using Fin require I build new content or bot paths?

No, using Fin does not require the creation of new content or bot paths. It is designed to start working immediately by learning from existing support articles, thereby removing the need to train it, create new content, or build bot paths.

How does Fin handle handovers to human support teams?

Fin handles handovers to human support teams by routing more complex queries directly to them. Furthermore, it asks clarifying questions before the handover, saving your team time and effort.

How can Fin reduce my support volume and resolution times?

Fin reduces your support volume and resolution times by instantaneously answering customer queries with accuracy. By seamlessly handling customer queries, it offloads the demand on human support teams, reducing the volume of support required and the time taken to resolve customer issues.

Why should I trust Fin as a source of customer support?

You should trust Fin as a source of customer support because it provides trustworthy, accurate answers based on your existing support content. It only provides responses based on your support knowledge base, which reduces chances of misinformation. Moreover, Fin links responses to source materials, augmenting transparency and trust within customers.

Ask a question

Submit

Search

Fin by Intercom

Overview

Releases

Pricing

Top alternatives

Related topics

Reviews

How would you rate Fin by Intercom?

Prompts & Results

Pros and Cons

Pros

View 11 more pros

Cons

View 1 more cons

Q&A

Search

Overview

Releases

Pricing

Top alternatives

Related topics

Reviews

How would you rate Fin by Intercom?

Prompts & Results

Pros and Cons

Pros

View 11 more pros

Cons

View 1 more cons

Q&A

Help

People also viewed

Feedback and Incident Report

AI Options

Create AI Tools

Mini Tool

Vibe code an AI Tool