✅

Tasks22,566

💼

Work8,353

💼

Business6,519

💼

Sales703

🛍️

Customer experience292

📞

Customer support285

Inbenta

AI-powered solutions for enterprise search and customer support.

Open

Dashboard Edit Promote Manage releases Analytics

Overview Releases Alternatives Pricing Pros & Cons Prompts Reviews Q&A

Go to ✅ Tasks page 🎨 Creativity (8795) 💼 Work (8353) 🙋‍♂️ Personal (5418)

Go to 📞 Customer support

Invent | AI Assistants

InboxPilot - Custom Trained Chatbot for email and website

Go to 💼 Work 💼 Business (6519) 🚀 Productivity (1191) 💼 Career (643)

Go to 💼 Business 📢 Marketing (2170) 🔍 Industries (800) 💾 Data (775) 💼 Sales (703) 💰 Finance (373) 💡 Startups (289) 👔 Management (274) 👔 HR (228) ⚖️ Legal (217) 📈 Business strategy (188) 📅 Meetings (119) 📊 Product management (115) 🔒 Security (77) 📞 Calls (39) 💻 Tech support (35) 🤝 Networking (31) 💻 Virtual employees (27) 🚀 Business innovation (13) 🤖 Enterprise (12)

Avataar's GenAI Creator

Cognition by Mindcorp

Go to 💼 Sales 🛍️ Customer experience (292) 💎 Prospecting (90) 🎯 Sales training (65) 🔍 Customer analysis (53) 🤝 CRM (24) 💼 Sales negotiations (11) 📈 Sales strategies (10) 📞 Sales calls (9) 💰 Price optimization (9) 💼 Sales chatbots (6) 📦 Sales pitches (6) 💼 B2B sales (5) ❤️ Customer retention (5) 💌 Sales emails (3) 💼 Client proposals (2)

Chatsimple AI Sales Chatbot

Go to 🛍️ Customer experience 📞 Customer support (285) 🤝 Customer success (4)

February 24, 2023

Dashboard Edit AI

Inbenta

Customer support

2,506

No ratings

Use tool Copy 🔗

Inputs:

Outputs:

AI-powered solutions for enterprise search and customer support.

Overview

Overview Releases Alternatives Pricing Pros & Cons Prompts Reviews Q&A

Featured alternatives

Klariqo: AI Voice Assistants

745

Social Intents

29,411

Invent | AI Assistants

Advertise here

Overview Discussion

344 www.inbenta.com

Overview

Inbenta is a comprehensive Enterprise AI Platform known for its capacity to automate answers to customer queries, thereby optimizing operational efficiency.

The platform leverages proprietary AI technology, which has been trained over a decade using data from billions of customer interactions across various industries.

The Inbenta suite includes a Chatbot, Search, Benti, Knowledge, and Digital Instructor. The platform and its constituent tools are used in a diverse range of applications including Customer Service, IT Helpdesk, Marketing & Sales, HR, and Digital Transformation, signifying its broad-ranging use cases.

Additionally, it caters to an extensive range of industries encompassing Banking, Government, Healthcare, E-commerce, Utilities, and more. Inbenta promotes the enhancement of customer experience and the reduction of costs through intelligent automation.

It is trusted by companies around the globe, with the option for partnership and reselling opportunities. The platform continuously evolves, as evidenced by regular updates and innovations.

Releases

InbentaInitial

Get notified when a new version of Inbenta is released

Notify me

Initial release

January 3, 2019

Initial release of Inbenta.

+ Submit new release

By unverified author Claim this AI

🇺🇸United States

Pricing

Pricing model

No Pricing

Use tool

Save

🔗 Copy link

🗳️ Vote Best AI Tool

Featured

Customer support Inbenta

Customer support

2,506

No ratings

Overview Releases Alternatives Pricing Pros & Cons Prompts Reviews Q&A

Use tool

Save

Top alternatives

GPT Trainer 3.0

AI Voice and Text Agents with No-Code

Customer support

Open

44,184 gpt-trainer.com

John Griffith

🙏 64 karma

Jun 16, 2024

@GPT Trainer

GPT Trainer is run by a highly responsive management team and support staff. Questions are answered quickly, feature requests are incorporated quickly. We have multiple chatbots that are live with GPT Traner, including for Healthcare, hospitality and solar energy providers. We highly recommend for both value and quality.

6414 Reply Share Edit Delete Report

Share

🇺🇸 United States

Released 26d ago
Free + from $150

61,630
166
4.8
PixieBrix

Accelerate Work with AI

Customer support

Open

35,885 www.pixiebrix.com

Share

Released 2y ago
No pricing

43,186
298
5.0
Social Intents

Real-time support & sales via messaging platforms.

Customer support

Open

20,730 www.socialintents.com

Orion Chin

🙏 12 karma

Oct 15, 2025

@Social Intents

WhatsApp and Messenger integrations don't work very well. Support team is very sporadic. Still couldn't get it to work consistently despite best effort to fix.

164 Reply Share Edit Delete Report

Share

Released 2y ago
Free + from $39/mo

29,411
57
3.5
Invent | AI Assistants v2.0

Create AI assistants that chat, talk, and answer from your data.

Customer support

Open

22,049 www.useinvent.com

Alix Gallardo

🛠️ 1 tool 🙏 12 karma

✧ New integrations: Cal.com, Calendly, GoHighLevel, Linear, Trello, Zendesk and Stripe ✧ Website Crawling and Indexing ✧ Agent availability status: Never assign conversations to unavailable agents ✧ Team member assignment: Assign specific team members when transferring to humans ✧ New roles: "Manager" and "Agent" roles for better team control ✧ User location support: Assistants can now request location (WhatsApp & Web Widget) ✧ Contact memories: Your assistant will remember relevant information from your users. ✧ White label support ✧ New AI models: GPT 5.1, Opus 4.5 & Sonnet 4.5 now available ✧ Active memories in Contact and agent/AI view ✧ Even smarter human handoffs ✧ Much clearer chat events and timeline ✧ Usage-based cost calculator ✧ Design system & brand assets

4

Share

Released 4d ago
Free + from $0.0009

24,375
27
5.0
FluxyAI

AI chatbot that supports customers 24/7.

Customer support

Open

20,486 www.getfluxyai.com

Share

Released 2mo ago
Free + from $20/mo

21,207
7
3.6
IllumiChat v2.0

From Ticket Backlog to Instant Answers Powered by AI

Customer support

Open

Share

Released 4mo ago
Free + from $29/mo

20,025
872
4.8

Promote AI Claim AI New release

Reviews

No ratings yet.

★ ★ ★ ★ ★ 0

★ ★ ★ ★ 0

★ ★ ★ 0

★ ★ 0

★ 0

Your rating

★ ★ ★ ★ ★

Post

How would you rate Inbenta?

Help other people by letting them know if this AI was useful.

Prompts & Results

Title:

Description:

Prompt type*:

Prompt*:

Output type*:

Output*:

Add your own prompts and outputs to help others understand how to use this AI.

Pros and Cons

Pros

Global leader in NLU

Enterprise search solution

Ecommerce search functionality

Automated support ticketing

Advanced knowledge management

Personalized content via Cookiebot

Social media features integration

Website traffic analysis

User settings remembered (preferences)

Data retention in browser

Automatic data overwrite

Collects and stores data

Website performance monitoring

User recognition upon revisit

Generate statistical data

Targeted ad displays

Multiple cookie providers

Optimized user experience

Efficient load balancing

Uses indexedDB for storage

Broad array of cookie preferences

Preference cookies for personalization

Local data storage in browser

Effective data deletion system

AWS server cluster optimization

Integrated with multiple software

Effective data synchronization

Supports real-time bidding

Efficient retargeting of users

Tracks user's interaction with website

Used by social networking services

Tracks behavior for statistical purposes

Collects anonymous visitor data

View 28 more pros

Cons

Uses multiple cookies

Stores user data

Requires user consent

IndexedDB data deletion

New conversation overwrites old

Relies on third-party providers

Collects statistical data

Ads displayed based on data

No explicit data security features

No listed multi-language support

View 5 more cons

Q&A

What is Inbenta?

Inbenta is a worldwide leader in AI and NLU (Natural Language Understanding) technology. It provides solutions such as Enterprise Search, Ecommerce Search, chatbots, support ticketing, and Knowledge Management. Their services are powered by Cookiebot, a service that uses cookies to personalize content, analyze website traffic, and obtain user consent.

What solutions does Inbenta provide?

Inbenta provides a wide range of solutions including Enterprise Search, Ecommerce Search, Chatbots, Support Ticketing, and Knowledge Management. Each of these solutions caters to different aspects of business requirements and customer support using advanced AI and NLU capabilities.

What kind of technology does Inbenta use?

Inbenta uses advanced neuro-symbolic AI and NLU technology. These technologies enable it to understand and respond to human requests accurately. Its unique lexicon connects words with meanings, improving the interaction between humans and machines.

How does Inbenta use AI and NLU?

Inbenta leverages AI and NLU technologies to understand and answer human queries. The AI component enables member understanding and provides relevant responses. The NLU ensures that the AI can understand the intent behind natural human language, improving the interaction between humans and the technology.

Can Inbenta's chatbot store data?

Yes, Inbenta's chatbot technology uses IndexedDB to store data in the user's browser storage. This data is then deleted and overwritten when a new conversation is created, ensuring privacy and user information security.

Does Inbenta use cookies? If so, what for?

Yes, Inbenta uses cookies in order to personalize content, analyze website traffic, and allow for user consent. Different types of cookies are used to enable basic functions, remember user settings, monitor website performance, identify users upon reentry, generate statistical data, and display targeted ads.

+ Show 14 more

Who are Inbenta's cookie providers?

Inbenta uses cookies from a variety of providers such as Hubspot, Google, LinkedIn, Microsoft, Smartline, and YouTube. These help to collect and store data, monitor website performance, generate statistical data and display targeted ads.

What is Inbenta's Enterprise Search?

Inbenta's Enterprise Search is a solution designed to deliver precise search results, whether from a single source or multiple sources, through a single interface. This tool uses AI to interpret and respond to naturally worded queries, in order to provide the most relevant results.

How does Inbenta use IndexedDB?

Inbenta uses IndexedDB for storing data of its chatbot within the user’s browser. Data is saved in the IndexedDB until a new conversation is initiated, at which point it is deleted and overwritten. This ensures seamless operation of the chatbot while also maintaining user privacy.

What are Inbenta's Support Ticketing features?

Inbenta's Support Ticketing solution is a system designed to streamline customer support by handling email, social, chat, and online contacts in a single manageable queue. Real-time updates, customizable performance dashboards, and the ability to search across the knowledge base are some of the features of this solution.

Can Inbenta provide solutions for Ecommerce Search?

Yes, Inbenta provides solutions for Ecommerce Search. They use their advanced AI and NLU technologies to deliver precise and relevant search results tailored to the ecommerce industry, whether from a single source or multiple sources, through a single interface.

What is the functionality of Inbenta's Knowledge Management?

Inbenta's Knowledge Management solution allows for the creation, management, and sharing of knowledge across support channels and within helpsites. This tool is designed to streamline access to important information, improving customer support and response times.

Does Inbenta's website use cookies from social media sites?

Yes, Inbenta does use cookies from social media sites. It shares information about the use of its site with social media, advertising and analytics partners who might combine it with other information provided to them or collected from the use of their services.

Does Inbenta use cookies for targeted ads?

Yes, Inbenta uses cookies for targeted ads. By storing cookies from third-party services like Google, LinkedIn, and YouTube, Inbenta is able to collect data on user behaviors and engage in targeted advertising efforts which send relevant advertisements to users.

How does Inbenta handle customer consent for cookies?

Inbenta handles customer consent for cookies through its partnership with Cookiebot. The website is designed to obtain user consent before using cookies, in compliance with legal guidelines. Users have the power to change or withdraw their consent at any time.

What is 'Cookiebot' in relation to Inbenta?

'Cookiebot' is an online service employed by Inbenta that uses cookies to personalise content, provide social media features, analyse website traffic, and gain user consent.

How does Inbenta comply with privacy policies?

Inbenta complies with privacy policies by employing services like Cookiebot to ensure informed user consent for data collection. It has also set up a detailed privacy policy outlining how personal data is processed. The company also allows users to change or withdraw their consent at any time.

What is Inbenta's role in AI and NLU in global terms?

Inbenta plays a significant role globally in terms of AI and NLU technologies. As a global pioneer in the field of AI and NLU, Inbenta provides businesses with solutions for Enterprise Search, Ecommerce Search, Chatbots, Support Ticketing, and Knowledge Management, amongst others.

How does Inbenta's chatbot personalize user content?

Inbenta's chatbot personalizes user content by understanding and responding to human queries using advanced AI and NLU technology. It utilizes IndexedDB to store data in the user's browser storage to enhance the user experience and provide more tailored responses.

Why are cookies necessary for Inbenta's website?

Cookies are necessary for Inbenta's website as they enable fundamental functions like page navigation and access to secure areas of the website. They are also used to store specific user preferences, gather analytic data, and target ads based on user behavior.

Ask a question

Submit

Search

Overview

Releases

Pricing

Top alternatives

Related topics

Reviews

How would you rate Inbenta?

Prompts & Results

Pros and Cons

Pros

View 28 more pros

Cons

View 5 more cons

Q&A

Help

People also viewed

Feedback and Incident Report

AI Options

Create AI Tools

Mini Tool

Vibe code an AI Tool