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LogiChat
Overview
LogiChat is a next-generation artificial intelligence (AI) tool primarily designed for automating customer support. Integrating advanced techniques in natural language processing, LogiChat functions as an intelligent assistant that understands business-specific parameters and provides customers with informative, context-specific responses while ensuring reliable request execution.
In terms of functionality, LogiChat acts as an automated helpdesk, offering accurate answers to frequently asked questions, removing the need to sift through extensive documentation or deal with ambiguity often associated with traditional chatbots.
Along with its role as a user and client support agent, LogiChat employs AI capabilities to provide responses and interactions that closely resemble that of a human agent, thereby enhancing the customer experience.
Additionally, it functions as a customer sentiment analyst by processing and interpreting customer feedback. Through data analysis and insights, LogiChat helps businesses identify potential issues early on, much before they escalate into significant problems.
This proactive approach aids in speedy solutioning while enhancing the overall customer experience. While LogiChat is predominantly used for customer support, it can also be an asset for insights generation and decision-making through its feedback analysis capabilities.
To conclude, LogiChat is an innovative customer support and sentiment analysis tool designed to streamline interactions while providing qualitative insights for better customer service.
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John Griffith🙏 64 karmaJun 16, 2024@GPT TrainerGPT Trainer is run by a highly responsive management team and support staff. Questions are answered quickly, feature requests are incorporated quickly. We have multiple chatbots that are live with GPT Traner, including for Healthcare, hospitality and solar energy providers. We highly recommend for both value and quality.
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WhatsApp and Messenger integrations don't work very well. Support team is very sporadic. Still couldn't get it to work consistently despite best effort to fix.
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Create AI assistants that chat, talk, and answer from your data.Open✧ New integrations: Cal.com, Calendly, GoHighLevel, Linear, Trello, Zendesk and Stripe ✧ Website Crawling and Indexing ✧ Agent availability status: Never assign conversations to unavailable agents ✧ Team member assignment: Assign specific team members when transferring to humans ✧ New roles: "Manager" and "Agent" roles for better team control ✧ User location support: Assistants can now request location (WhatsApp & Web Widget) ✧ Contact memories: Your assistant will remember relevant information from your users. ✧ White label support ✧ New AI models: GPT 5.1, Opus 4.5 & Sonnet 4.5 now available ✧ Active memories in Contact and agent/AI view ✧ Even smarter human handoffs ✧ Much clearer chat events and timeline ✧ Usage-based cost calculator ✧ Design system & brand assets
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