15,271
Knowledge bases
2023-05-21
Pragma
50
Knowledge assistant for orgs' info sharing.
Overview
Knowledge bases#13 most recent
Most popular alternative: Knowbase (259 saves)
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Generated by ChatGPT
Pragma is an AI tool that offers a knowledge assistant to organizations looking to accelerate the discovery and sharing of knowledge and information. The tool boasts several features designed to make accessing information more convenient and effortless, including integrations with several popular knowledge and collaboration platforms like Google Drive, Notion, Intercom, and Salesforce.
The tool provides fast and direct access to knowledge sources, with auto-suggested answers available directly within Slack. Users can also access information quickly and when needed through the Chrome Extension and get auto-suggested answers right within Gmail.
Additionally, the tool offers a chat interface for direct and instant answers to customer inquiries, as well as the ability to create, capture, and verify FAQs to facilitate learning and fuel business best practices.
The tool also emphasizes collaboration with team members by providing secure integrations with personalized privacy options. Finally, the tool offers continuous updates and validated knowledge to increase productivity while addressing missing or outdated information.
Overall, Pragma's knowledge assistant is a reliable and efficient AI tool for organizations looking to streamline their knowledge management processes and improve overall productivity.
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Pragma was manually vetted by our editorial team and was first featured on May 21st 2023.
15 alternatives to Pragma for Knowledge bases
Pros and Cons
Pros
Integrates with popular platforms
Auto-suggested answers within Slack
Quick access via Chrome Extension
Auto-suggestions in Gmail
Chat interface for easy answers
Ability to create FAQs
Secure integrations with privacy options
Continuous updates of knowledge base
Collaboration with team members
Validation of knowledge
Addressing missing or outdated info
Accessible anywhere
Fast-tracks awareness of updates
Increased confidence with verified knowledge
Ability to include experts
Direct access to knowledge sources
Helps fuel business best practices
Slack bot saves effort
Adds your own content
Facilitates learning
Privacy-first approach to integrations
Flexible integration options
Customizable privacy settings
Controls data storage choice
Optimized for sales enablement
Cons
No mobile app
Limited integration options
No data localization
No Microsoft Outlook integration
No enterprise-grade security
Doesn't support multiple languages
No multi-user collaboration
Can't customize interface
No customer service options
No offline access
Q&A
What is Pragma?
Pragma is an AI tool that provides a knowledge assistant for organizations to facilitate the process of discovering and sharing knowledge and information. It frequently updates and validates donated knowledge to increase productivity and address outdated or missing information.
What features does Pragma offer?
Pragma offers several features such as auto-suggested answers directly within Slack, a Chrome extension for quick access to information, auto-suggested answers right within Gmail, a chat interface for direct and immediate answers to customer inquiries, and the ability to create, capture, and verify FAQs.
How does Pragma help in knowledge sharing within a company?
Pragma allows for instant access to knowledge sources, and it enhances collaboration and information sharing through secure integrations with personalized privacy options. Its auto-suggest feature provides quick responses to queries, and its chat interface facilitates immediate answers to customer inquiries, thereby boosting knowledge sharing within the organization.
What integrations does Pragma offer?
Pragma offers integrations with many popular knowledge and collaboration platforms such as Google Drive, Notion, Slack, Confluence, Hubspot, Intercom, Salesforce, and Gong.
Does Pragma have a feature to offer auto-suggested answers?
Yes, Pragma does offer auto-suggested answers. It provides these directly within Slack and Gmail for convenient and speedy responses.
How fast can Pragma provide access to knowledge sources?
Pragma is designed to give direct and fast access to knowledge sources. The precise response time is not available from their website, but the emphasis on the features suggests a focus on speed and efficiency.
Can I access Pragma's information through a Chrome Extension?
Yes, users can access Pragma's information quickly and conveniently through its Chrome Extension.
Can Pragma provide auto-suggested answers within Gmail?
Yes, Pragma is able to provide auto-suggested answers within Gmail. This feature assists in answering frequently asked questions and improves the response time.
What kind of chat interface does Pragma offer?
Pragma offers a chat interface for direct responses to customer inquiries, enabling users to receive answers from their data sources and respond to customer inquiries more quickly and accurately.
Can Pragma help me create, capture, and verify FAQs?
Yes, Pragma allows users to create, capture, and verify FAQs. This helps facilitate learning and provide business best practices by providing access to verified responses and continuous updates.
Does Pragma support collaboration with team members?
Pragma supports collaboration with team members by offering secure integrations with personalized privacy. It promotes a collaborative, knowledge-driven environment within teams.
How secure are Pragma's integrations?
Pragma's integrations are very secure. They take a privacy-first approach and are committed to protecting information. The precise security measures in place aren't specified, but their commitment to security is clear from this stated approach.
Can I personalize privacy options in Pragma?
Yes, Pragma allows its users to personalize their privacy options. They can choose whether to store data on their end or not and can customize their privacy settings for each integration.
Does Pragma offer continuous updates and validated knowledge?
Yes, Pragma offers continuous updates and validated knowledge to ensure that the information is fresh and accurate. This helps enhance productivity and corrects any missing or outdated information.
Can Pragma identify missing or outdated information?
Yes, Pragma has the capability to identify missing or outdated information. It's designed to continually update and validate knowledge so as to provide only the most accurate and recent information.
Can subject matter experts contribute to Pragma's knowledge?
Yes, subject matter experts can contribute to Pragma's knowledge. They can add, approve, and improve knowledge, enhancing the overall quality and reliability of the information provided.
Does Pragma's service extend to email, social media, and CRM?
Yes, Pragma's services extend to email, social media, and CRM. Regardless of whether you're working with email, social, Slack, or in the CRM, Pragma always provides support.
Does Pragma offer a free trial?
Yes, Pragma offers a free trial. Users can start a free trial on their website to explore and experience the capabilities of Pragma.
How do I request a demo of Pragma?
To request a demo of Pragma, you can go to their website and fill out the form under the 'Request a Demo' section.
What is Pragma's approach towards privacy and data security?
Pragma takes a privacy-first approach towards data security. They secure their integrations and protect user information. Also, they allow flexible integration options where users can select whether to store data with Pragma or not and customize their privacy settings for each integration.
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