Quidget
Overview
Quidget is an AI-driven tool designed to automate a significant proportion of basic customer inquiries in multiple languages, offering instant, reliable 24/7 support.
This tool saves time and reduces support costs by handling repetitive inquiries and allowing support teams to focus on more in-depth assistance. Backed by 14 years of customer experience expertise, Quidget provides a setup that is simple and intuitive, taking only a few minutes to customize and deploy on your website.
Firstly, it uses your website and knowledge base data to train the AI customer service agent. Secondly, you can personalize the AI agent to match your brands style with custom colors, logos, and instructions.
Lastly, it begins resolving customer issues automatically, providing detailed reports that offer valuable insights into customer engagement, support team performance, and service efficiency.
Additionally, Quidget supports multiple language responses, automatically switching to match the customers language preference. Its AI agent can be easily integrated with systems such as Euphoric.ai, Zendesk, Google Docs, and communication platforms such as WhatsApp, Viber, Slack, and Messenger.
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