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December 10, 2024
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AI chatbot automates 80% of customer inquiries in 80+ languages.
By unverified author Claim this AI

Quidget is an AI-driven tool designed to automate a significant proportion of basic customer inquiries in multiple languages, offering instant, reliable 24/7 support.

This tool saves time and reduces support costs by handling repetitive inquiries and allowing support teams to focus on more in-depth assistance. Backed by 14 years of customer experience expertise, Quidget provides a setup that is simple and intuitive, taking only a few minutes to customize and deploy on your website.

Firstly, it uses your website and knowledge base data to train the AI customer service agent. Secondly, you can personalize the AI agent to match your brands style with custom colors, logos, and instructions.

Lastly, it begins resolving customer issues automatically, providing detailed reports that offer valuable insights into customer engagement, support team performance, and service efficiency.

Additionally, Quidget supports multiple language responses, automatically switching to match the customers language preference. Its AI agent can be easily integrated with systems such as Euphoric.ai, Zendesk, Google Docs, and communication platforms such as WhatsApp, Viber, Slack, and Messenger.

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Pricing

Pricing model
Freemium
Paid options from
$16/month
Billing frequency
Monthly
Refund policy
No Refunds
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Quidget was manually vetted by our editorial team and was first featured on December 10th 2024.

Pros and Cons

Pros

Automates 80% customer inquiries
Supports 80+ languages
24/7 availability
Reduces support costs
Efficient setup and deployment
Handles repetitive inquiries
Detailed reports on engagement
Integrates with existing systems
Google Docs, WhatsApp, Slack compatibility
Multi-platform support (Viber, Messenger)
Supports language detection
Boosts team efficiency
Short setup time
Real-time customer assistance
Automatically resolves customer issues
Performance tracking and reporting
Effective repetitive inquiry handling
Quick response times
Conference with multiple tools
Tailored chat widgets
Provides overviews of customer interactions
Easy team management setup
Instant and relevant support answers
Reads from multiple data sources
High satisfaction ratings on GetApp, Capterra
Uncomplicated usage and integration
Automated responses feel human
Quick search help content
Handles common customer questions
Save support agent 3 hours/day

View 25 more pros

Cons

Only basic inquiries automated
Limited customization options
Relies on site data
No voice support
Integrates only certain systems
Requires initial data input
May miss complex issues
Potential language translation inaccuracies

View 3 more cons

7 alternatives to Quidget for Customer support

View 171 more alternatives

Q&A

What is Quidget?
What is the setup process for Quidget?
How does Quidget use my website data?
How can I personalize Quidget to fit my brand style?
What type of customer issues does Quidget resolve?
What sort of reports does Quidget provide?
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