💼

Work8,291

💼

Business6,463

💼

Sales696

🛍️

Customer experience287

📞

Customer support280

SearchUnify

Elevate customer support with cognitive search and AI.

Open

Dashboard Edit Promote Manage releases Analytics

Overview Releases Alternatives Pricing Pros & Cons Prompts Reviews Q&A

Go to 📞 Customer support

InboxPilot - Custom Trained Chatbot for email and website

12,932

Invent | AI Assistants

Go to 💼 Work 💼 Business (6463) 🚀 Productivity (1188) 💼 Career (640)

Go to 💼 Business 📢 Marketing (2162) 🔍 Industries (789) 💾 Data (765) 💼 Sales (696) 💰 Finance (368) 💡 Startups (289) 👔 Management (269) 👔 HR (227) ⚖️ Legal (217) 📈 Business strategy (184) 📅 Meetings (119) 📊 Product management (114) 🔒 Security (75) 📞 Calls (38) 💻 Tech support (34) 🤝 Networking (31) 💻 Virtual employees (26) 🚀 Business innovation (13) 🤖 Enterprise (12)

Avataar's GenAI Creator

Cognition by Mindcorp

Go to 💼 Sales 🛍️ Customer experience (287) 💎 Prospecting (89) 🎯 Sales training (64) 🔍 Customer analysis (54) 🤝 CRM (24) 💼 Sales negotiations (11) 📈 Sales strategies (10) 📞 Sales calls (9) 💰 Price optimization (9) 💼 Sales chatbots (6) 💼 B2B sales (5) ❤️ Customer retention (5) 📦 Sales pitches (5) 💌 Sales emails (3) 💼 Client proposals (2)

Chatsimple AI Sales Chatbot

Go to 🛍️ Customer experience 📞 Customer support (280) 🤝 Customer success (4)

September 2, 2023

Dashboard Edit AI

SearchUnify

Customer support

576

No ratings

Use tool Copy 🔗

Inputs:

Outputs:

Elevate customer support with cognitive search and AI.

Overview

Overview Releases Alternatives Pricing Pros & Cons Prompts Reviews Q&A

Featured alternatives

Invent | AI Assistants

12,615

Advertise here

Overview Discussion

Overview

SearchUnify is a unified cognitive platform designed to enhance customer support and self-service experiences. It offers various features including enterprise search, insights engine, and AI-powered apps.

The platform utilizes artificial intelligence to enable businesses to provide better customer support and improve self-service capabilities.SearchUnify's platform includes multiple components such as connectors, artificial intelligence, LLM integrations, search analytics, search tuning, security, and faceted search.

These features help organizations optimize their search functionality and gain valuable insights from search data.SearchUnify offers solutions for various use cases including support, self-service, communities, knowledge management, knowledge-centered service, customer success, marketing, fraud detection, HR, and intelligent digital experiences.

This wide range of solutions caters to different industries such as banking, e-commerce, education, healthcare, high tech, insurance, learning and training, manufacturing, and pharmaceuticals and life sciences.The platform also offers a range of products to enhance search capabilities, including Cognitive Search, SUVA (SearchUnify Virtual Assistant), Knowbler (Knowledge Enabler), Escalation Predictor, Agent Helper, and Community Helper.

These products leverage AI technologies to provide intelligent search, virtual assistant functionality, and predictive capabilities.SearchUnify provides a resource center with e-books, webinars, videos, and success stories to help businesses learn more about the platform and its capabilities.

Overall, SearchUnify aims to empower organizations with powerful AI tools to improve customer support, enhance self-service options, and gain valuable insights from their search functionality.

Releases

SearchUnifyInitial

Get notified when a new version of SearchUnify is released

Notify me

Initial release

November 30, 2021

Initial release of SearchUnify.

+ Submit new release

By unverified author Claim this AI

Pricing

Pricing model

No Pricing

Use tool

Save

🔗 Copy link

🗳️ Vote Best AI Tool

Featured

Customer support SearchUnify

Customer support

576

No ratings

Overview Releases Alternatives Pricing Pros & Cons Prompts Reviews Q&A

Use tool

Save

Top alternatives

GPT Trainer

AI Voice and Text Agents with No-Code

Customer support

Open

41,296
159
4.8

3.0 released 6d ago
Free + from $150
Share
24,506 gpt-trainer.com

Hello GPT-trainer

🛠️ 1 tool 🙏 1 karma

AI Voice - New AI Voice Agents! - AI phone call support (inbound + outbound) - Batch outbound calling - Automatic follow-ups during outbound campaigns RAG & Data Processing - Improved knowledge indexing and document OCR support - Dynamic chunk size support - Retrieval bias mitigation - Updates to existing language models for larger context and improved performance (up to 2 million tokens context window for select LLMs)

61
FluxyAI

AI chatbot that supports customers 24/7.

Customer support

Open

20,872
7
3.6

Released 1mo ago
Free + from $20/mo
Share
20,173 www.getfluxyai.com
IllumiChat

From Ticket Backlog to Instant Answers Powered by AI

Customer support

Open

19,967
872
4.8

v2.0 released 4mo ago
Free + from $29/mo
Share
DigitalGenius

Automated ecommerce customer support.

Customer support

Open

19,571
384
3.0

v1.1.1 released 1y ago
No pricing
Share
InboxPilot - Custom Trained Chatbot for email and website

Chatbot for Email using your Data!

Customer support

Open

12,932
27
4.6

Released 7mo ago
Free + from $9/mo
Share
11,559 www.inboxpilot.co

Alex P

🙏 2 karma

May 16, 2025

@InboxPilot - Custom Trained Chatbot for email and website

We've been using InboxPilot for a couple of weeks now, and it’s been a game-changer for my art studio's business! Our admins were drowning in repetitive customer emails while juggling phone calls and front-desk responsibilities, but we had a debate in our team about whether we could afford to hire support specialists. Now, with AI handling emails 24/7, our admins only review the emails that are escalated. I used to notice that emails went unanswered for hours due to the workload, and I'm sure our customer satisfaction has increased significantly since they receive responses right away. Thank you for the tool!

3 Reply Share Edit Delete Report
Invent | AI Assistants

Create AI assistants that chat, talk, and answer from your data.

Customer support

Open

12,615
17
5.0

Released 15d ago
Free + from $0.0009
Share
11,076 www.useinvent.com

Alix Gallardo

🛠️ 1 tool 🙏 12 karma

Oct 27, 2025

@Invent | AI Assistants

Hi there, I’m Alix, co-founder of Invent. We’re building the future of Customer Support UX, where humans and AI truly collaborate. Would love to read&hear your thoughts. DM for any questions. We ship fast!

153 Reply Share Edit Delete Report

Promote AI Claim AI New release

Reviews

No ratings yet.

★ ★ ★ ★ ★ 0

★ ★ ★ ★ 0

★ ★ ★ 0

★ ★ 0

★ 0

Your rating

★ ★ ★ ★ ★

Post

How would you rate SearchUnify?

Help other people by letting them know if this AI was useful.

Prompts & Results

Title:

Description:

Prompt type*:

Prompt*:

Output type*:

Output*:

Add your own prompts and outputs to help others understand how to use this AI.

Pros and Cons

Pros

Enhanced customer support

Improved self-service capabilities

Enterprise search functionality

Insights Engine

Connectors for unifying data

LLM integrations

Search analytics

Search tuning features

Security measures

Faceted search

Wide use case coverage

Industry-specific solutions

Cognitive Search product

SUVA virtual assistant

Knowbler (Knowledge Enabler) product

Escalation Predictor

Agent Helper

Community Helper

Comprehensive resource center

Multiple integration options

Support for different platforms

Intelligent digital experiences

Fraud detection solutions

Customer success solutions

Enhanced search functionality

Predictive capabilities

Automated workflows

Real-time analytics

Personalized customer service

Improved findability of information

Proactive support

Optimized search functionality

Boosts community engagement

Bridge content gaps

Improves customer retention

Expedited support processes

Increased operational efficiency

Best in- breed applications

Resource center for learning

Integrates with multiple platforms

Supports multiple industries

Quantifies customer support KPIs

Proactive decision making tools

Reduced TTV across KCS journey

Unified Cognitive Platform

Bridges content gaps

Propels knowledge consumption

Develops proactive workflows

View 43 more pros

Cons

No voice chat integration

No bot personalization options

Unspecified performance in multilingual environments

No explicit integration with CRM

Limited analytics visualization capabilities

Potential complexity due to wide range

No included translation services

Unspecified scalability

Requires cookie consent

No explicit pricing structure

View 5 more cons

Q&A

What is SearchUnify?

SearchUnify is a unified cognitive platform designed to enhance customer support and self-service experiences. It offers a variety of features including enterprise search, an insights engine, and AI-powered applications that enable businesses to provide improved customer support and enhance self-service capabilities.

What is the purpose of the SearchUnify platform?

The purpose of the SearchUnify platform is to leverage artificial intelligence to help organizations optimize their search functionality, allowing them to gain valuable insights from their search data. The platform aims to enhance customer support, improve self-service options and positively impact diverse business areas including HR, marketing, and fraud detection.

What key features does SearchUnify offer?

SearchUnify offers key features such as connectors to unify disparate data silos, AI capabilities for predictive solutions, enhancements to LLM integrations, search analytics to garner insights from user behavior, Search Tuning for enhanced findability, security to assure data protection, and faceted search to improve precision of information retrieval.

How does SearchUnify use artificial intelligence?

SearchUnify utilizes artificial intelligence to provide several key benefits. Its AI technologies offer intelligent search capabilities, virtual assistant functionality, predictive capabilities and insights into user behavior patterns. These AI-powered features help improve information findability, automate and expedite workflows, and contribute to proactive decision making across organizations.

What industries does SearchUnify cater to?

SearchUnify caters to a wide range of industries which include banking, e-commerce, education, healthcare, high tech, insurance, learning and training, manufacturing, and pharmaceuticals and life sciences.

What are the components of the SearchUnify platform?

The SearchUnify platform consists of multiple components such as connectors, artificial intelligence, LLM (Large Language Model) integrations, search analytics, search tuning, security for data protection, and a faceted search feature.

+ Show 14 more

What are SearchUnify's solutions for use cases?

SearchUnify addresses a wide range of use cases including support, self-service, communities, knowledge management, knowledge-centered service, customer success, marketing, fraud detection, HR, and intelligent digital experiences.

What are the different products offered by SearchUnify?

SearchUnify offers a range of products to enhance search capabilities. These include Cognitive Search, SUVA (SearchUnify Virtual Assistant), Knowbler (Knowledge Enabler), Escalation Predictor, Agent Helper, and Community Helper.

How does SearchUnify enhance search capabilities?

SearchUnify enhances search capabilities by unifying data from disparate silos, improving information findability, and delivering relevant results using AI and machine learning. Its cognitive search tool goes beyond keyword matching to understand the intent behind a search, thereby providing better, contextually relevant results.

What types of resources does SearchUnify provide?

SearchUnify provides a resource center with e-books, webinars, videos, and success stories. These resources are designed to help businesses understand and better utilize the platform and its various features and applications.

How does SearchUnify improve customer support?

SearchUnify improves customer support by utilizing AI to optimize search functionality, enhance self-service experiences, provide intelligent virtual assistant functionalities and predictive capabilities. This leads to faster resolution of customer queries, improved self-service, and more effective utilization of support resources.

What is Knowbler in SearchUnify?

Knowbler is a product offered by SearchUnify. It is referred to as a 'Knowledge Enabler' as it leverages AI and cognitive search technology to enhance knowledge sharing and consumption across organizations. Knowbler helps identify and bridge content gaps to bolster customer support services.

What is the Escalation Predictor in SearchUnify?

The Escalation Predictor is a product offered by SearchUnify. With AI capabilities, it anticipates customer service escalations by analyzing historical data and interaction patterns. This helps businesses intervene proactively and manage customer relationships more effectively.

How can I use SearchUnify for HR use case?

SearchUnify offers solutions designed to revolutionize the HR experience. These AI-driven capabilities streamline HR processes, provide personalized experiences, automate mundane tasks, and offer effective decision-making tools. They ensure quick resolutions and assist in the creation of a digital HR platform that is efficient and user-friendly.

Does SearchUnify offer solutions for Healthcare sector?

Yes, SearchUnify offers solutions specifically suited for the healthcare sector. These solutions can optimize the search functionality, improve patient self-service capabilities, and generate insightful data to bolster decision making in the healthcare industry.

What is SearchUnify's AI-powered Virtual Assistant?

SearchUnify's AI-powered Virtual Assistant, known as SUVA, leverages AI technologies to provide intelligent responses to user queries in real-time. SUVA can answer FAQs, provide product or service information, assist with checkouts, bookings, and a whole lot more. This enables organizations to provide instant, 24/7 support to their customers, thereby enhancing customer experience and satisfaction.

What is meant by 'faceted search' in SearchUnify?

Faceted search in SearchUnify is a feature that helps users refine their search results. Facets act as filters that categorize and classify results based on certain predefined parameters, enabling users to drill down and find the specific information they're looking for more quickly and efficiently.

What security features does SearchUnify offer?

SearchUnify provides robust security features. Ensuring data safety and compliance, SearchUnify's platform maintains rigorous privacy and security standards with features like reliable user authentication, rigorous access controls, data encryption, and monitoring of all system activities.

How does SearchUnify assist in fraud detection?

For fraud detection, SearchUnify offers solutions that leverage artificial intelligence and machine learning. The platform assists in identifying and preventing fraudulent activities by analyzing data patterns and user behavior, thus helping mitigate risks and protect business interests.

How does SearchUnify support the education sector?

SearchUnify supports the education sector by providing AI-powered solutions that can enhance search capabilities, offer customized self-service portals, and generate intuitive data insights. These features could bolster learning and training opportunities, improve knowledge management, and facilitate efficient and personalized educational experiences.

Ask a question

Submit

Search

Overview

Releases

Pricing

Top alternatives

Related topics

Reviews

How would you rate SearchUnify?

Prompts & Results

Pros and Cons

Pros

View 43 more pros

Cons

View 5 more cons

Q&A

Help

People also viewed

Feedback and Incident Report

AI Options

Create AI Tools

Mini Tool

Vibe code an AI Tool