SupportGPT
Overview
SupportGPT™ is a generative AI platform for customer support developed by Forethought, which leverages OpenAI's Large Language Models to power human-like, dynamic responses.
The platform fine-tunes the models based on a company's conversation history to automate workflow discovery, identify support coverage gaps, and lower case volume by generating new knowledge articles.
SupportGPT™ provides fully-formed suggested responses to agents, which are based on the context of each ticket and powered by generative AI. This product is ideal for organizations looking to enhance customer support experiences through intelligent automation, efficiency, and accuracy.
SupportGPT™ is fully integrated with a company's conversation history and has tailored workflows for different industries, including e-commerce, SaaS, FinTech, and travel.
Forethought's generative AI platform can generate proactive insights and predict, prioritize and route tickets that can aid different businesses. SupportGPT™ also offers integrations with a range of support platforms such as Salesforce, Zendesk, and Freshdesk, ensuring efficient management of customer support across platforms.
By leveraging the power of generative AI, SupportGPT™ can transform the customer experience by providing empathetic and human-like conversations that adapt to customer context.
Overall, SupportGPT™ is a powerful tool that can help businesses automate customer support in a smart and efficient way, ultimately improving customer satisfaction and loyalty.
Releases
Top alternatives
-
20,3997Released 1mo agoFree + from $20/mo
-
19,901871v2.0 released 3mo agoFree + from $29/mo
-
19,517384v1.1.1 released 1y agoNo pricing
-
15,2951382.3 released 7mo agoFree + from $150John Griffith🙏 53 karmaJun 16, 2024GPT Trainer is run by a highly responsive management team and support staff. Questions are answered quickly, feature requests are incorporated quickly. We have multiple chatbots that are live with GPT Traner, including for Healthcare, hospitality and solar energy providers. We highly recommend for both value and quality.
-
Chatbot for Email using your Data!Open12,42727Released 7mo agoFree + from $9/moWe've been using InboxPilot for a couple of weeks now, and it’s been a game-changer for my art studio's business! Our admins were drowning in repetitive customer emails while juggling phone calls and front-desk responsibilities, but we had a debate in our team about whether we could afford to hire support specialists. Now, with AI handling emails 24/7, our admins only review the emails that are escalated. I used to notice that emails went unanswered for hours due to the workload, and I'm sure our customer satisfaction has increased significantly since they receive responses right away. Thank you for the tool!
-
8,03627Released 8mo agoFree + from $34
