Overview

Custom AI Chatbot with your own data, personality & branding. Easily connect your website pages, documents and other data resources to train a 24/7 custom AI ChatGPT for your business. No coding required.

ResolveAI is an AI-powered customer service platform that helps businesses provide automated support and personalized responses in real-time. The platform is designed to understand customer issues, recognize patterns, and learn from conversations to provide accurate, tailored responses.

It also provides real-time insights into customer service operations, allowing businesses to identify gaps in their knowledge base and refine and improve their customer service. The platform also supports live conversations, allowing businesses to join conversations if the AI chatbot is not able to answer a customer’s query. The platform also offers multi-language support, allowing businesses to write their documentation in any language and have the AI chatbot reply to visitors in the language they requested.

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ResolveAIv2

ResolveAIInitial

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ResolveAI v2

May 25, 2025

Neran Ashkenazi

wrote:

ResolveAI is an AI-powered chatbot platform designed to enhance marketing and customer support for businesses. By integrating seamlessly with websites and popular messaging platforms like WhatsApp, Messenger, and Slack, ResolveAI enables businesses to engage customers through personalized, real-time interactions. The platform's AI agents can be trained using company-specific data—such as website content, documents, and cloud storage—allowing for accurate and context-aware responses that align with the brand's voice. This customization facilitates lead generation, appointment scheduling, and efficient handling of pre-sale inquiries, thereby increasing conversion rates and customer satisfaction.

In terms of customer support, ResolveAI offers 24/7 assistance, effectively reducing the workload on support teams by handling common inquiries and issues. The platform includes features like multilingual support, real-time monitoring, and the ability for human agents to take over conversations when necessary, ensuring a seamless customer experience. Additionally, ResolveAI provides analytics tools to track interactions and refine chatbot performance over time, contributing to continuous improvement in customer service operations.

Neran Ashkenazi

@neranashkenazi

Stats

1 tool

Beginner

Joined: July 2024

Pricing

Pricing model

Free Trial

Paid options from

$9/month

Billing frequency

Monthly

Refund policy

Refunds are available within 7 days of payment if you change your mind.

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Reviews

3.4

Average from 5 ratings.

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★ 1

Comments(1)

Hasna Fadilah

🙏 23 karma

May 31, 2025

@v2.0

Rated it

Yes,, it's very good

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Pros and Cons

Pros

Automated customer support

Personalized customer responses

Real-time customer insights

Supports live conversations

Multi-language support

Two pricing plans

Starter plan features

Pro plan features

Tailored responses

Helps recognize patterns

Learns from conversations

Identifies knowledge gaps

Refines customer service

Join conversations feature

Documentation in any language

Chatbot replies in requested languages

Supports different number of chats

Offers different chatbots numbers

Unlimited documentation

Easy integration

Identifies customer issues

Creates knowledge base

Chatbot refinement

Request human support feature

Designed for different information types

Answer general questions

Answer app-related questions

Helps reduce service turnaround time

Increases customer satisfaction

Notifications for human help

Free trial for plans

Full refund option

View 27 more pros

Cons

Limited active chat limits

Only 4 chatbots for Pro plan

No fixed team feature

Limited languages on Beta

Limited chatbots knowledge separation

Tool is not open-source

Documentation refinement required

Needs initial manual information filling

No tier between Starter and Pro

Script integration required

View 5 more cons

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Q&A

What are AI agents?

Agents are personal assistants powered by conversational AI; performing tasks based on written instructions. Agents can be used to automate tasks where a wider variety of inputs are expected. Popular examples include providing customer support, lead generation/qualification, building a searchable knowledgebase, and a bunch of other practical applications. For more examples check out our Solutions page.

How are the AI agents trained?

Our agents are trained through a variety of sources depending on your objectives. Direct training prompts can be used to tell the agent what you want it to do. For example: "You are a customer service agent that will help answer FAQ questions" Now that the agent knows its purpose it will need data sources to draw upon. In this example you would add the website URL containing the FAQ or add a document with the FAQ questions and answers in it. This will allow the agent to know exactly how to answer each question.

What if someone wants to speak to a real human?

If your customers want to speak to a real human they can simply ask and an alert will be sent to a member of your team. A real human can then jump into the chat and carry on as a live chat. The chat can be handed back and forth between real team members and AI agents for very efficient customer support.

How do I add a chatbot to my website?

First you can sign up and design your own chatbot through our dashboard. Once you are finished, you can copy-paste the code for the widget onto your site. Most popular providers such as WordPress, Shopify, and Webflow have sections to paste the code. We have guides for each provider in our Guide section.

Is there a discount for annual subscription?

Yes, we offer 2 months free discount for customers who choose the annual subscription.

Can I cancel my subscription?

Yes you can cancel anytime and your subscription will not be renewed. In case you've paid and changed your mind within 7 days of your payment - we'll issue a full refund for your payment.

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ResolveAIv2

Overview