Pros and Cons

Pros

Custom-trained chatbots

Trains on website content

Supports any website size

No coding skills required

Customizable chatbot interface

Customizable branding and styling

Conversation history view

Monthly subscription based pricing

Sends notification on plan limit

Secure data with SOC 2

Data stored in AWS

Website-specific training

Embeds on any webpage

Realtime conversation viewing

Custom welcome message

Customizable chatbot prompt

Brand theming options

Automatic data refetch

Chat export feature

Removes UseChat branding

Premium support & onboarding

Provides ChatGPT-3.5 and GPT-4

Embedded in multiple websites

Scalable scraping technology

Supports high traffic websites

Handles large websites

Custom enterprise plans

Viewable user chat history

Plan limit notifications

UK based company

Cons

Monthly subscription required

Limited customization options

Plan upgrade notifications interruptive

Limited message and page limits

Extra charge for exceeding limit

Data stored only in AWS

No multi-language support

Requires website content for training

Restricted to ChatGPT models

No live human takeover

Q&A

What is UseChat.ai?

UseChat.ai is an AI-powered chatbot creation tool, primarily for website owners seeking enhanced visitor engagement and support. It allows users to create custom-trained chatbots, powered by ChatGPT, using the content of their websites. This tool supports different website sizes and offers chatbot embedment without any requirement of coding skills. It offers customizable chatbot interface including branding and theme. With UseChat.ai, users can also view the history of all their conversations.

How does UseChat.ai work?

UseChat.ai works by crawling and scraping the content of a user's website when inputted. With this information, it creates a custom-trained chatbot assistant powered by ChatGPT that is capable of answering visitor queries based on the website's content. This chatbot can then be embedded on the website and interact with visitors in real-time.

Can UseChat.ai handle websites with thousands of pages?

Yes, UseChat.ai can handle websites with thousands of pages. The crawling engine used by UseChat.ai is built for scalability, allowing it to accomodate and process large websites effectively.

Is UseChat.ai suitable for high traffic websites?

Yes, UseChat.ai is suitable for high traffic websites. It has an infrastructure built for speed and scalability, and users can embed the chatbot on any website, irrespective of its traffic volume.

How can I create a custom chatbot with UseChat.ai?

To create a custom chatbot with UseChat.ai, you just need to input your website URL. UseChat.ai will crawl the site and train a custom ChatGPT assistant in minutes. Afterward, the custom chatbot can be simply embedded anywhere on your website.

Is coding knowledge required to use UseChat.ai?

No, coding knowledge is not required to use UseChat.ai. The tool is designed to be user-friendly and allows smooth creation and embedding of chatbots without any coding requirements.

What customization options are available for the chatbots on UseChat.ai?

UseChat.ai offers several customization options for chatbots. Users can set their branding preferences, choose different colors and themes, and even customize the chatbot icon. Additionally, users can set a custom welcome message for their chatbot.

Can I see real-time conversations with my chatbot on UseChat.ai?

Yes, with UseChat.ai, users can see their visitors chatting with their chatbot in real-time and also browse historical conversations.

What happens if I exceed my plan limits on UseChat.ai?

If you exceed your plan limits on UseChat.ai, you will receive an email notification advising you to upgrade your plan. UseChat.ai ensures that the service remains uninterrupted whenever possible.

How does UseChat.ai secure my data?

UseChat.ai secures data by storing it with a SOC 2 compliant managed database provider. The data, which includes chat history, is hosted securely in AWS (USA).

What model of ChatGPT does UseChat.ai support?

UseChat.ai supports ChatGPT-3.5 by default, recognizing it as the best balance between quality, speed, and price. However, GPT-4 is available on request.

Can I watch historical conversations in UseChat.ai?

Yes, UseChat.ai allows users to watch historical conversations. Featured with a conversation history view, it enables users to browse through all historical conversations for insights that can optimize the chatbot's responses.

What is the pricing structure of UseChat.ai?

UseChat.ai operates on a monthly subscription plan. The cost ranges from $19/month for 500 messages and 50 webpages per chatbot, to $437/month for 30,000 messages and 5,000 webpages per chatbot. For custom requirements, UseChat provides a custom plan tailored to the user’s needs.

Can I use the same chatbot on multiple websites with UseChat.ai?

Yes, with UseChat.ai, you have the flexibility to embed the same chatbot on multiple websites. The chatbot embed code can be used on any URLs or apps as per the user's preference.

How does UseChat.ai engage visitors on my website?

UseChat.ai engages visitors on websites through custom chatbot assistants. Trained on website content, these chatbots help users find the answers to their queries instantly. They foster user engagement by providing immediate and relevant responses.

Can I set a custom welcome message for my chatbot on UseChat.ai?

Yes, you can set a custom welcome message for your chatbot on UseChat.ai. This helps in personalizing the initial interactions with the website visitors.

Where is UseChat.ai located?

UseChat.ai is located in London, UK.

Who is the founder of UseChat.ai?

UseChat.ai is founded by SaaS founder Damien Tanner, who previously co-founded Pusher.

Can I get a custom enterprise pricing plan on UseChat.ai?

Yes, UseChat.ai provides custom enterprise pricing plans. For such requirements you can directly contact UseChat.ai via email at [email protected].

What branding options does UseChat.ai provide for chatbots?

UseChat.ai will soon provide branding options for chatbots enabling users to customize the chatbot icon, colors, and theme to align with their brand. Moreover, some plans permit the removal of UseChat branding providing premium support and onboarding.