Call Center Specialist
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301
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4,101
Generated by ChatGPT
A Call Center Specialist is responsible for handling phone calls, emails and chat sessions from customers, addressing their inquiries or complaints with efficiency and professionalism.
They keep a record of interactions, manage customer accounts, and may need to escalate issues to supervisors or other departments for resolution. Key skills in communication, problem solving and multitasking are essential.
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4,101 AI tools