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Meeting summaries 22 Dec 2021

Upheal

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Automated mental health progress notes with analytics.

Overview

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Upheal is an AI-powered progress notes tool designed specifically for mental health professionals. It provides an automated assistant that transcribes therapy notes and offers video calling and analytics capabilities.

The tool supports saving clinician time spent on tedious note-taking by creating DAP-informed progress notes at each session. Notes can be edited and even merged with the therapist's manual input if desired.

The system also delivers analytics that identify repeating themes, coping strategies, diagnosis markers, and even drug mentions on a per-session basis, allowing clinicians to quickly understand critical trends or insights about their clients.

Upheal also provides guided consent collection, end-to-end encrypted video calls, and HIPAA-compliant storage to ensure secure data protection of patient information.

Upheal can be used for both remote and in-person therapy sessions, with audio recordings uploadable for later transcription. The tool is currently offering early access for therapists to use for free, with plans to charge for it in the future.

Upheal is designed to integrate with other healthcare systems and software once it goes live.

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Upheal was manually vetted by our editorial team and was first featured on March 19th 2023.

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Pros and Cons

Pros

Automated transcription of therapy notes

Video calling capabilities

Analytics to identify repeating themes

Analytics to identify coping strategies

Analytics for diagnosis markers

Analytics for drug mentions

Possibility to edit and merge notes

Guided consent collection features

End-to-end encrypted video calls

HIPAA-compliant storage

Usable in both remote and in-person therapy sessions

Audio recordings uploadable for later transcription

Integrates with other healthcare systems

Offers DAP-informed progress notes

Automated analysis of therapist-to-client talk ratio

Secure video-calling platform

Voice-to-text transcription

Convenient search function in session summaries

Stores complete session history

Ability to identify significant relationships

Identifies important people and places in clients lives

Built on modern cloud infrastructure

Personal data activity tracking in an audit log

Can be used with EHR and other scheduling systems

Upload past recordings feature

Session planning functionality

Can transcribe and summarize older recordings

Free for early access users

Session insights pre-identified and organized

Secure and privacy-orientated design

Data encryption with AES-256

Real-time progress monitoring during calls

Can be used for teaching purposes

Automated intake administration

Therapist-client talking ratio analytics

Built with mental health professionals

Cons

Lacks mobile app

Requires manual upload for in-person sessions

No native EHR integration

No voice detection for different speakers within a session

Limited feature customization

May miss non-verbal cues

Reliance on DAP note format

Undefined future pricing

Limited languages for transcription

Q&A

What is Upheal?

Upheal is an AI-powered progress notes tool designed specifically for mental health professionals. It provides an automatic transcription of therapy notes, video calling capabilities, and analytics. The tool assists in saving clinician time spent on note-taking by creating DAP-informed progress notes at every session. It also delivers analytics that identify repeating themes, coping strategies, diagnosis markers, and drug mentions on a per-session basis.

How does Upheal integrate with other healthcare systems?

Upheal is designed to easily integrate with other healthcare and scheduling systems. Therapists can use Upheal to conduct online sessions, plan their appointments, and, after some editing, transfer their notes into their Electronic Health Records (EHR) systems.

What is the purpose of the DAP-informed notes by Upheal?

The DAP-informed notes created by Upheal serve to automatically document therapy sessions, saving clinicians' time and effort. They provide a structured format including data, assessment, and plan, ensuring a comprehensive capture of each session, facilitating a more efficient review and follow-up.

What are the unique features of Upheal?

Upheal offers multiple unique features such as automated note-taking, analytics highlighting repeating themes, coping strategies, diagnosis markers, and drug mentions, end-to-end encrypted video calls, guided consent collection, a secure platform for video conferencing, and integration with other healthcare systems. It allows you to upload past sessions, evaluate session insights, and maintains complete session history with analyzed data.

Can I merge my manual input with the automated notes created by Upheal?

Yes, you can merge your manual input with the automated notes created by Upheal. The automated notes can be edited as much or as little as you want during or after the call.

What kind of things does the analytics feature of Upheal identify?

The analytics feature of Upheal identifies repeating themes, coping strategies, diagnosis markers, and drug mentions on a per-session basis, along with significant relationships, topics, behaviors, and the names of important people and places in a client’s life.

Does Upheal require installation for the video calling feature?

No, Upheal does not require installation for the video calling feature. It is an entirely browser-based private video-calling platform. All you need to do is share a secure link via your browser.

How does Upheal ensure the secure data protection of patient information?

Upheal ensures secure data protection of patient information through several measures: it offers guided consent collection, end-to-end encrypted video calls, and HIPAA-compliant storage for data. The platform is built on a modern cloud infrastructure providing added data security.

Can I use Upheal for in-person therapy sessions?

Yes, you can use Upheal for both in-person and remote therapy sessions. To use Upheal for in-person sessions, all you need is your phone or laptop to capture an audio recording of the session for uploading to Upheal afterwards.

How does Upheal handle consent collection for therapy sessions?

For therapy sessions, Upheal provides guided consent collection. It handles invites, client consent collection, and data processing for clinicians to reduce their workload.

Is it possible to upload audio recordings for transcription on Upheal?

Yes, you can upload audio recordings for transcription on Upheal – either from past recorded sessions or those from in-person meetings that have been manually recorded.

What pricing plans does Upheal have for future users?

Currently, during its early access stage, Upheal offers its services for free. While there are plans to charge for its use in the future, exact pricing details are not yet disclosed.

What features does Upheal offer for free in the early access stage?

During the early access stage, Upheal is providing access to all its features for free, including automated mental health progress notes, analytics, video calls, ability to upload past sessions, and maintenance of session history with analyzed data.

How does Upheal's smart analytics feature work?

Upheal's AI-powered smart analytics feature works by identifying and sorting important key facts, people, places, and behavioral patterns from the notes transcribed during therapy sessions. It also reveals repeating themes, coping strategies, and diagnosis markers thanks to unique analyses like speech cadence or therapist-to-client talking ratio.

In what ways can therapists and mental health professionals benefit from using Upheal?

Therapists and mental health professionals utilizing Upheal can benefit by saving time and having less administrative work, getting assistance with client consent collection, having organized and easily searchable session history, and using its analysis to catch repeating themes, patterns, important relationships, and more. Upheal can aid in enhancing the overall quality and efficiency of therapy sessions.

Is Upheal's video calling platform HIPAA compliant?

Yes, Upheal's video calling platform is HIPAA compliant ensuring secure and private data protection for therapy sessions.

How does Upheal's AI-powered progress notes feature save clinician's time?

Upheal's AI-powered progress notes feature assists in saving clinician's time by automatically transcribing therapy sessions. This automated note-taking and analysis reduce administrative tasks for clinicians, allowing them to focus more on their clients.

What is the audio quality like in Upheal's video calling feature?

While the exact audio quality of Upheal's video calling feature is not specified, the system is designed to securely capture and transcribe the entire session in high accuracy, which indicates a high-quality audio system.

Does Upheal provide a transcript of each therapy session?

Yes, Upheal provides highly accurate transcripts of each therapy session. These transcripts form the basis for further note organization and insight analytics.

How does Upheal handle past client sessions and can they be analyzed for insights too?

Yes, Upheal manages past client sessions in an organized and analyzed form. Past sessions can be easily revisited for identifying recurring themes, behaviors, and coping strategies. Progress over time can also be monitored even during a call.