15,304
Q&A
2022-11-05
AIduh
12
A guest inquiries responder for hosts.
Overview
Q&A#33 most recent
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Generated by ChatGPT
AI-Responder for HostAway is a Chrome extension that uses artificial intelligence (AI) to help hosts save time when responding to guest inquiries. It draws on three sources of information to generate AI-powered responses: a property-specific knowledge document of up to 800 words, guest data such as reservation details, and previous chat history to ensure continuity of the conversation.
In tests, AI responses had a quality score of 4 or 5 in 88.2% of cases, meaning that they typically require little to no editing. During the beta period, the extension is available with a 14-day free trial and a lifetime price lock of $49/month/listing.
AI-Responder for HostAway is built by hosts for hosts, to provide a convenient and cost-effective solution for automating guest communication.
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Pros and Cons
Pros
Chrome extension
Saves time
Uses property-specific knowledge
Utilizes guest data
Employs chat history
Averages high quality score
14-day free trial
Lifetime price lock
Tailored for host use
Efficient communication tool
Cuts writing time significantly
Automates responses
GPT3 Davinci-003 and GPT NeoX 20B
Editable pre-filled responses
Up to 300 queries monthly
Mobile development in progress
Future support for other platforms
Future support for other browsers
Founded by hosts
Cost-effective solution
Responses require little editing
Cons
Chrome extension only
Limited to HostAway platform
Limited to property specific knowledge of 800 words
No mobile version
No support for other browsers
Expensive after beta period
Requires property-specific knowledge document preparation
Doesn't support languages besides English
Limited to 300 queries/month/listing
No package pricing for multiple listings
Q&A
What is AI-Responder for HostAway?
AI-Responder for HostAway is a Chrome extension created to aid hosts in their communication with guests. It uses artificial intelligence to save time by autonomously generating responses to guest inquiries. This tool was built by hosts, intended for hosts, concentrating on rendering a cost-effective and convenient solution for automated guest communication.
How does AI-Responder for HostAway generate responses?
AI-Responder for HostAway formulates responses using three distinct sources of information. It leverages a property-specific knowledge document (up to 800 words), guest data (including reservation details), and previous chat history for conversation continuity.
What sources of information does AI-Responder for HostAway use?
The three information sources used by AI-Responder for HostAway are a property-specific knowledge document (up to 800 words), guest data such as reservation details, and a record of previous chats to ensure conversation flow.
What is the quality score of the AI responses?
In testing, the quality score of AI responses was 4 (good) or 5 (great) in 88.2% of cases.
How much editing do the AI responses typically need?
Typically, the AI responses require little to no editing, with 88.2% of responses having a quality score of 4 (good) or 5 (great). This suggests that alterations are infrequent.
What is the cost of AI-Responder for HostAway after the beta period?
Upon conclusion of the beta period, the cost of AI-Responder for HostAway is projected to be around $95/month per listing.
What is the cost of AI-Responder for HostAway during the beta period?
During the beta period, AI-Responder for HostAway is offered at a lifetime price lock of $49/month per listing.
Is there a free trial for AI-Responder for HostAway?
Yes, AI-Responder for HostAway provides a 14-day free trial during the beta period.
Are there plans for AI-Responder for HostAway to be compatible with other platforms besides HostAway?
IDK
Will AI-Responder for HostAway be compatible with mobile and other browsers?
According to the team, they are actively working on enhancing compatibility for platforms beyond HostAway and making the tool accessible via mobile and other browsers.
What is the estimated delivery for mobile, platforms besides HostAway, and other browsers features?
The delivery of compatibility for mobile, additional platforms besides HostAway, and other browsers is estimated to occur in the first quarter of 2023.
Which AI models does AI-Responder for HostAway use?
During the beta phase, AI-Responder for HostAway utilises two interchangeable AI models: OpenAI GPT3 Davinci-003 and GPT NeoX 20B.
Is the text generated by AI-Responder for HostAway distinguishable from human writing?
The text produced by AI-Responder for HostAway is of high quality and often indistinguishable from human-writing.
How much faster can I respond to guest inquiries using AI-Responder for HostAway?
With AI-Responder for HostAway, you can cut your writing time by an impressive 98%, enabling much faster response times to guest inquiries.
Is there a limit to the number of queries per month?
Yes, for the lifetime price lock of $49/month per listing during the beta period, there is a limit of up to 300 queries per month per listing.
Does AI-Responder for HostAway require a specific knowledge document for each property?
Yes, AI-Responder for HostAway does require a specific knowledge document for each property, which can contain up to 800 words.
How does AI-Responder for HostAway handle guest data?
AI-Responder for HostAway manages guest data by incorporating reservation details such as name, check-in and check-out times, number of guests and pets, and amount paid, among others, in formulating responses.
Can AI-Responder for HostAway refer to previous chat history in generating responses?
Yes, AI-Responder for HostAway uses previous chat history to ensure the continuity of conversations in formulating responses.
Are there any restrictions on the type of properties AI-Responder for HostAway can be used for?
IDK
How can I contact the AI-Responder for HostAway team for more questions?
For additional inquiries and more information, the team at AI-Responder for HostAway can be contacted via email at [email protected].
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