Overview

Web2Chat is an AI tool designed to generate chatbots unique to your website's content. It enhances customer service efficiency by offering instant engagement to visitors.

Requiring no coding, users can effortlessly craft a chatbot thats trained on their own original content. Users feed their content, whether it's the entire website or specific text files, to Web2Chat, select the required content for the chatbot's learning process, and start training.

The AI chatbot rapidly learns and becomes adept at answering queries specific to your sites content. Web2Chat offers a series of convenient features including language support, customization of user experience, AI settings, and appearance, the ability to capture user information with respect to local and international laws, an 'Inbox' for tracking interactions, unique URLs per chatbot for seamless website embedding, and storage of chatbot's responses to common questions for faster interaction time.

The platform also provides the Web2Chat Messenger, a proprietary chat interface, equipped with multi-user conversations, live chat features, read receipts, and a user rating system.

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Initial release

June 27, 2023

Initial release of Web2Chat.

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Freemium

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$19/month

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Monthly

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Pros and Cons

Pros

Trains on website's content

Real-time chatbot training

Highly customizable chatbot

Inbox feature for conversations

Records user data

Various pricing plans

Supports multiple languages

Invalidates outdated bot responses

Billing page for usage tracking

Instant customer engagement

No-coding needed

User experience customization

Chat appearance customization

Provides unique chatbot URL

User data capture

Tracks user interactions

Zendesk articles for training

Notion files for training

Files upload to train chatbot

Detailed list of bot conversations

Multiple bots feature

Message credits for faster responses

Chat interface embedding ability

Personalized responses

Easy bot training process

Can scrape from pages

Allows unlimited website embedding

Provide character limits

Free plan available

Read receipts feature

User rating system

Chatbot's multiple file training

PDFs, markdown files for training

Messenger feature for real-time interactions

Multiple users in a conversation

Option to invalidate responses

Unique URLs per chatbot

Account usage tracking

Direct import from Notion

View 34 more pros

Cons

Limited free plan features

Invalidate outdated responses manually

User data privacy concerns

Language support not specified

Billing based on characters

Usage tracking mostly manual

Dependant on quality of content

Training process complexity

Requires multiple file uploads

Limited number of bots

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Q&A

What is Web2Chat?

Web2Chat is a tool that enables the creation of personalized chatbots for websites. These chatbots are trained on the website's unique content to provide instant response to visitor inquiries, enhancing customer engagement and improving service efficiency. It also has special features for customization, multi-language support, user data capture, and user interaction tracking, among others.

How can I build a chatbot with Web2Chat?

Building a chatbot with Web2Chat is an effortless process. Users select the content to train the chatbot, this can be the entire website, specific text files, Zendesk articles, or even files from a Notion workspace. After picking the desired content or uploading necessary files, users can start the training process. As a result, the chatbot rapidly learns and becomes adept at handling queries specific to the website's content.

What type of content can I feed to Web2Chat for training the chatbot?

Web2Chat can be trained with a variety of content for constructing the chatbot. The content can be the entire website, specific text files, Zendesk articles, or other document types such as PDF or markdown files. Users can also import markdown files directly from their Notion workspace.

Can I customize the appearance of the chatbot created with Web2Chat?

Yes, Web2Chat allows users to customize the appearance of the chatbot created with it. The customization settings cover various aspects like the AI chatbot's user experience, AI settings, and appearance. The designed chatbot can be seamlessly integrated to suit the website's needs and aesthetics.

What is the inbox feature in Web2Chat?

The inbox feature in Web2Chat provides a detailed overview of all the interactions the chatbot has had with users. It states valuable user information such as location and browser type, allowing operators to gain insight into their audience's behavior and preferences.

What pricing plans does Web2Chat offer?

Web2Chat offers diverse pricing plans to suit varying website needs. From startups to established businesses, there are plans catering to all. The plans offer features like multiple chatbots, message credits, character limits, ability to embed chatbots, file upload capacity, and extensive customization options.

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Does Web2Chat support multiple languages?

Web2Chat does support multiple languages. This feature enables the chatbot to answer queries in any given language, making it perfect for websites and businesses with a wide or international audience.

What is character limit in Web2Chat?

Character limit in Web2Chat refers to the amount of text that a chatbot can handle. This varies depending on the selected plan. The free plan allows for up to 100,000 characters per chatbot.

How can I track my account usage in Web2Chat?

In Web2Chat, account usage including the total character count used for training can be tracked via the 'Billing' page. It provides client with information and insights about their account status and usage.

Can I invalidate outdated chatbot responses in Web2Chat?

Yes, outdated chatbot responses in Web2Chat can be invalidated. This feature allows for the chatbot's knowledge to remain updated. Responses stored for common questions can be invalidated to ensure that chatbot is giving the most relevant and accurate responses possible.

Can Web2Chat chatbot be trained directly on my website's content?

Yes, the Web2Chat chatbot can be trained directly on your website's content. It is developed to learn directly from the resources provided and as such becomes increasingly adept at providing answers that are highly relevant to your site's content.

Can I upload files from Notion workspace to Web2Chat?

Yes, you can. Web2Chat allows the import of markdown files directly from Notion workspace. This feature enhances your options for feeding the bot learning material and tailor its response to your content.

How does the Web2Chat training process work?

The Web2Chat training process involves feeding the selected content to the chatbot and initiating the learning phase. The AI learns in real-time by processing the content fed into it. The more relevant and enriched the content, the better equipped the chatbot becomes to answer visitor inquiries related to the website's content.

What are the customization options in Web2Chat?

Web2Chat offers extensive customization options that pertain to the chatbot's training data sources, user experience, AI settings, and appearance. It enables users to tailor the chatbot to best suit their needs and preferences.

What type of user data can Web2Chat capture?

Web2Chat is capable of capturing a variety of user information during interaction. This includes data such as user location, browser type, and others. It gives users greater insight into their audience's behavior but it's important to respect local and international data privacy laws when capturing this user information.

Can Web2Chat handle multiple bots?

Yes, Web2Chat can handle multiple chatbots. Depending on the chosen plan, users have the power to create and manage multiple bots, each potentially catered for different uses or different sets of data.

What types of documents can I feed Web2Chat for training the bot?

Web2Chat accepts a variety of documents for training the bot. Users can feed PDFs, markdown files, text files, or even directly import markdown files from their Notion workspace.

How can Web2Chat chatbot improve my customer service efficiency?

Web2Chat improves customer service efficiency by creating a chatbot that responds instantly to inquiries. The chatbot is trained on your website's content, ensuring that answers to visitor queries are both relevant and rapid. This reduces the workload on human operators and offers a higher level of customer engagement.

How does Web2Chat use AI for creating chatbots?

Web2Chat uses Artificial Intelligence to create chatbots. The AI learns from the content fed into it, for example, your website's content, specific text files, Zendesk articles, files from Notion workspace, etc. This learning phase happens in real-time, which allows for the creation of a personalized chatbot that can provide instant responses to inquiries related to your website's content.

What is the Web2Chat Messenger?

The Web2Chat Messenger is a proprietary live chat interface that offers multi-user conversations and read receipts. It's fully customizable and can be embedded on your website. It also comes with a user rating system that helps gauge user satisfaction levels.

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