Overview

Chat360 is a conversational AI chatbot builder designed to enhance customer engagement and conversion. Its omnichannel platform serves as a comprehensive solution for businesses looking to scale through conversational sales, marketing, and customer support.

Chat360 boasts compatibility with numerous popular platforms, including WhatsApp, Facebook Messenger, Instagram, and websites, allowing businesses to reach customers through their preferred channels.

Additionally, the service offers various integrations to expand its capabilities, such as Google Sheets, Shopify, Stripe, Gmail, Google Dialogflow, LeadSquared, Setu and Razorpay.

It is engineered to cater to all types of industries and is trusted by a diverse range of global brand leaders. It's no-code interface enables the creation of bots that can generate leads, provide customer support and engagement, and facilitate business growth through conversational marketing.

Further, the platform facilitates the automation of Instagram DMs and Facebook Messenger to leverage widespread user engagement. Chat360 also prioritizes lead generation by enhancing visitor to lead ratio on websites and offers features for WhatsApp Business API to generate increased leads, orders, and customer satisfaction.

Lastly, through Chat360's resource center, users gain access to blogs and guides as well as potential partnership options.

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Initial release

January 30, 2024

Initial release of Chat360.

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This is a great tool! I have a question. The first time I created an Interactive Lesson, the published result had a transcript of the podcast which interacted simultaneously with the mindmap. After navigating out of that window, I can't access this again. Is there a way to access it? Currently it only shows an outline, the podcast and mindmap with no transcript or mindmap interactivity.

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Pros and Cons

Pros

Omnichannel platform

Enhances customer engagement

Boosts conversion rate

Popular platform compatibility

Integrates with WhatsApp

Integrates with Facebook Messenger

Integrates with Instagram

Integrates with websites

Expansive integrations

Google Sheets integration

Shopify integration

Stripe integration

Gmail integration

Google Dialogflow integration

LeadSquared integration

Setu integration

Razorpay integration

Suits all industries

Trusted by global brands

No-code interface

Lead generation

Customer support

Facilitates business growth

Conversational marketing

Automation of Instagram DMs

Automation of Facebook Messenger

Enhances visitor to lead ratio

WhatsApp Business API features

Access to blogs and guides

Partnership opportunities

Increases customer satisfaction

Sales and marketing automation

Social media integration

Website integration

Customer support automation

Increases leads and orders

View 31 more pros

Cons

Specific platform compatibility

No-code interface complexity

Limited industry versatility

Automation limited to Instagram and Facebook Messenger

Potential integration complexities

Undefined pricing

Limited customization options

View 2 more cons

Q&A

What platforms are compatible with Chat360?

Chat360 is compatible with several popular platforms which include WhatsApp, Facebook Messenger, Instagram, and websites.

Does Chat360 offer integration with Google Sheets and Shopify?

Yes, Chat360 offers integration with Google Sheets and Shopify, among others. The comprehensive list of integrations also includes Stripe, Gmail, Google Dialogflow, LeadSquared, Setu and Razorpay.

Can Chat360 automate Instagram DMs and Facebook Messenger?

Yes, Chat360 facilitates automation of Instagram DMs and Facebook Messenger which aids in leveraging widespread user engagement.

What type of businesses can use Chat360?

Chat360 is engineered for all types of businesses. Whether it's a startup or a multinational corporation, any business looking to scale through conversational sales, marketing, and customer support can utilize Chat360.

Is Chat360 no-code?

Absolutely! Chat360 has a no-code interface that enables easy creation of bots for lead generation, customer support and engagement, as well as facilitation of business growth through conversational marketing.

How does Chat360 help in lead generation?

Chat360 prioritizes lead generation by enhancing the visitor to lead ratio on websites. It also has a robust set of features for WhatsApp Business API that generate increased leads.

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Does Chat360 have features specifically for WhatsApp Business API?

Yes, Chat360 offers features for WhatsApp Business API with the aim of generating more leads, orders, and increasing customer satisfaction.

What resources does Chat360 provide to its users?

Chat360 provides its users access to its resource center, where they can find blogs and guides. Aside from these resources, potential partnership options are also offered.

Which industries can benefit from Chat360?

Chat360 is designed to cater to all types of industries. Any industry looking to enhance its customer engagement, lead generation, and conversational sales can benefit from using Chat360.

Does Chat360 offer potential partnership opportunities?

Yes, Chat360 provides potential partnership opportunities. These are available through their resource center.

What customer engagement benefits does Chat360 offer?

Chat360 offers several customer engagement benefits. It allows businesses to reach customers through their preferred channels like WhatsApp, Facebook Messenger, Instagram DMs, and websites. This omnichannel customer engagement enhances customer experience and helps businesses maintain a constant and engaging connection with their customers.

How does Chat360 help enhance visitor to lead ratio on websites?

Chat360 enhances the visitor to lead ratio on websites by effectively engaging visitors and turning them into leads. This is enabled by its AI conversational chatbots that interact with website visitors and help them navigate through the site or provide answers to their queries.

Can I build chatbots on Chat360 for multiple platforms like WhatsApp, Instagram and Facebook Messenger?

Yes, you can build chatbots on Chat360 for multiple platforms like WhatsApp, Instagram, and Facebook Messenger. The platform's compatibility with these popular platforms makes it a valuable tool for omnichannel marketing and customer support.

Is Chat360 a tool for both marketing and customer support?

Yes, Chat360 is a tool for both marketing and customer support. It serves as a comprehensive solution for businesses looking to scale through conversational sales, marketing, and customer support.

Which popular platforms does Chat360 boast compatibility with?

Chat360 boasts compatibility with a variety of popular platforms such as WhatsApp, Facebook Messenger, Instagram, and websites. This allows businesses to connect with their customers on their preferred channels thereby enhancing customer experience.

How can Chat360 facilitate business growth?

Chat360 facilitates business growth in several ways. It helps in generating leads, provides customer support and engagement, and facilitates growth through conversational marketing. Alignment across these key business areas helps in greater conversion and enhances business growth.

What does the no-code interface of Chat360 entail?

The no-code interface of Chat360 means that it does not require any programming or technical expertise to create bots. This allows for the easy creation and deployment of chatbots for various business needs like customer engagement, support, lead generation, and more.

What are the features of Chat360 for increasing orders and customer satisfaction?

Chat360 offers several features for increasing orders and customer satisfaction. Firstly, it offers comprehensive integration options like Shopify for managing orders. Additionally, it enhances customer satisfaction through its round-the-clock customer support and ability to reach customers in their most preferred channels.

What is the role of Chat360 in conversational sales?

In conversational sales, Chat360 acts as a tool that allows businesses to scale through the generation of solid sales pipelines and the reduction of cost per lead (CPL). It's an effective platform for driving sales conversions.

How does Chat360 enhance customer engagement and conversion?

Chat360 enhances customer engagement and conversion by offering a scalable solution for businesses. It leverages AI to create intelligent bots that interact with customers on their preferred platforms. This tailored approach to customer interaction helps enhance engagement. Concurrently, the proactive customer interaction helps businesses track visitor activity on their websites, converting them into potential leads and thereby increasing conversion rates.

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