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Work8,185

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Customer experience285

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Customer support277

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Customer engagement77

Cheerlink

AI-powered inbox that boosts conversions and delights customers.

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InboxPilot - Custom Trained Chatbot for email and website

August 22, 2024

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Cheerlink

Customer engagement

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5.0(6)4

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AI-powered inbox that boosts conversions and delights customers.

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Overview Discussion 4

Overview

Cheerlink is an AI-powered tool designed to enhance customer engagement and increase sales conversions. The tool integrates with websites and platforms like Shopify to offer a more dynamic customer experience.

Key functionalities include proactive interaction with website visitors and instant support to customer inquiries, which may help in driving sales. Cheerlink can centralize customer inquiries through its AI inbox, which comes with an AI shop assistant to improve shopping experiences.

It incorporates AI technology for tasks such as summarizing customer conversations and suggesting replies, thus potentially improving the efficiency of customer support.

Additionally, it offers capabilities to personalise its appearance according to the brand, and supports multiple languages to cater to a global user base.

It can be easily set up, requiring minimal coding knowledge, and provides mobile-friendly features. Users have lauded its ease of customization, multilingual support, and effective conversational AI capabilities that aid in customer engagement and conversion.

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Initial release

August 22, 2024

William Jin

wrote:

Initial release of Cheerlink.

William Jin

@william_jin

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Joined: July 2024

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$4/month

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Customer engagement Cheerlink

Customer engagement

927

5.0(6)4

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This is a great tool! I have a question. The first time I created an Interactive Lesson, the published result had a transcript of the podcast which interacted simultaneously with the mindmap. After navigating out of that window, I can't access this again. Is there a way to access it? Currently it only shows an outline, the podcast and mindmap with no transcript or mindmap interactivity.

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Reviews

5.0

Average from 6 ratings.

★ ★ ★ ★ ★ 6

★ ★ ★ ★ 0

★ ★ ★ 0

★ ★ 0

★ 0

Comments(4)

peak highest

Aug 23, 2024

@ initial release

Rated it

Excellent work! 1 Great automation! The AI functions provided in chat make marketing and customer responses very fast and convenient, saving me a lot of time. I can focus on my product's functions and features development. Great! 2 The auto-tag features and contact activities summary save me time analyzing data generated from my customers. 3 The widget UI is really beautiful. I like its appearance. I will keep watching your advancements. Best wishes for your success. ：）

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Leo

Aug 23, 2024

@ initial release

Rated it

I recently created a website. For my sales, the speed of answering buyer questions is crucial. I appreciate this application because it can be customized for the Ukrainian language. Additionally, there's an Android mobile app that enables quick responses to customers. THANK YOU SO MUCH!

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changhui wang

🙏 2 karma

Aug 23, 2024

@ initial release

Rated it

An amazing customer service chatbot based on AI

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Sun Woody

Aug 23, 2024

@ initial release

Rated it

Cheerlink makes it super easy to engage customers and boost sales. It’s easy to set up, customizable, and handles customer inquiries like a pro. Highly recommend!

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Pros and Cons

Pros

Enhances customer engagement

Increases sales conversions

Website integration

Shopify compatible

Dynamic customer experience

Proactive interactions

Instant customer support

Centralized customer inquiries

Efficient customer support

Multilingual support

Minimal coding knowledge required

Mobile-friendly

Customizable appearance

Conversation summarizing feature

Suggested replies

Personalized support

Easy to setup

Customizable widget

Built-in Shopify actions

Mobile apps available

One-click conversation summaries

Brand personalization

Roamap for future updates

Apparel, Makeup, Electronics targeted

Quick installation

Order status view in chat

Product sending via chat

Customer reviews and feedbacks

View 23 more pros

Cons

Limited platform integration

Requires coding knowledge

Limited appearance customization

Only supports mobile-friendly

Reliant on Shopify

Limited language support

Limited customer support efficiency

View 2 more cons

Q&A

What is the main function of Cheerlink?

Cheerlink's main function is to enhance customer engagement and boost sales conversions by integrating with websites and platforms like Shopify to offer a dynamic customer experience. It provides proactive interaction with website visitors, instant customer support, and comes equipped with an AI shop assistant for an improved shopping experience.

How can Cheerlink AI aid in increasing sales conversions?

Cheerlink AI aids in increasing sales conversions through its key functionalities. It proactively interacts with website visitors, providing instant support to customer inquiries that could drive sales. It also consolidates customer inquiries via its AI inbox, aided by an AI shop assistant that enhances the shopping experience. By increasing customer engagement and providing efficient support, Cheerlink facilitates sales conversions.

In what ways can Cheerlink integrate with my Shopify store?

Cheerlink can integrate with your Shopify store in a variety of ways. It can be easily installed, requiring minimal coding knowledge. Once installed, it enables your customers to check their order status and send products directly in chat. This deep integration with Shopify enhances the shopping experience for users and potentially drives sales conversions.

What is the role of the AI shop assistant in Cheerlink?

The AI shop assistant's role in Cheerlink is to improve the shopping experience. It interacts with customers, provides support, and guides the purchase process. This proactive assistant can answer customer queries in real-time, enhancing customer engagement and facilitating sales conversions.

How does Cheerlink use AI technology to improve customer support efficiency?

Cheerlink uses AI technology to improve customer support efficiency by summarizing customer conversations and suggesting replies. The AI technology digests the customer interactions and provides a summarized version which makes it easier for support staff to understand the conversation quickly. The AI also suggests responses based on the context of the conversation, giving a quick starting point for the support staff and thus improving efficiency.

Can I customize the appearance of Cheerlink to suit my brand?

Yes, Cheerlink offers capabilities to customize its appearance according to your brand. This allows the tool to seamlessly integrate into your brand's aesthetics and improve user experience.

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Does Cheerlink offer multilingual support?

Yes, Cheerlink offers multilingual support to cater to a global user base. It extends its customer engagement and support to different languages, making it an ideal tool for businesses with international customers.

How much coding knowledge is required to set up Cheerlink?

Setting up Cheerlink requires minimal coding knowledge. This makes it convenient and accessible for owners of all kinds of businesses to use and integrate within their operations.

Is Cheerlink mobile-friendly?

Yes, Cheerlink is mobile friendly. It provides support features available across different device formats, including a mobile application available for download on both the App Store and Google Play store.

What user experience comments have been made about Cheerlink's conversational AI capabilities?

Users have praised Cheerlink's conversational AI capabilities, highlighting the effectiveness of its customer engagement measures. They appreciate the AI's ability to handle a vast majority of interactions, which has exceeded their expectations. They also noted the ability of the AI to communicate correctly in languages not initially configured.

How does Cheerlink's AI Inbox function to improve customer engagement?

Cheerlink's AI Inbox helps to centralize customer inquiries, providing a single point of contact for support. By incorporating AI technology to summarize conversations and suggest replies, the inbox enhances customer engagement, making communication efficient and potentially improving conversion rates.

What are the steps to install Cheerlink on my Shopify store?

Installing Cheerlink on your Shopify store involves an easy setup. The process can be completed in under 2 minutes with minimal coding knowledge required.

Can Cheerlink help summarize customer conversations?

Yes, Cheerlink features an AI that acts as a writing assistant, summarizing customer conversations within a click. This summarization allows for a swift and efficient understanding of customer inquiries and their context, improving response time and customer satisfaction.

How does Cheerlink suggest replies to customer inquiries?

Cheerlink suggests replies to customer inquiries using AI technology. By analyzing the context of the customer's inquiry, the AI quickly provides suggested replies that can be chosen simply by clicking, thus saving time and effort for the support staff.

Can customers check their order status through Cheerlink?

Yes, customers can check their order status through Cheerlink. As part of its deep integration with Shopify, Cheerlink enables customers to view their order status directly in the chat, providing an additional layer of convenience and improving the overall shopping experience.

In what languages does Cheerlink’s multilingual AI offer support?

Cheerlink’s multilingual AI supports various languages, therefore it can cater to a global user base. However, the website does not specify the exact number or list of languages supported.

What are the customization options available in Cheerlink?

Cheerlink offers various customization options. Users have noted its numerous options for customization, its clean and simple interface, and the ability to tailor it for specific languages. However, some users also wish for more customization options for the color of the widget.

Can I get Cheerlink on my Android device?

Yes, you can get Cheerlink on your Android device. It has a mobile application that is available for download on the Google Play Store.

Does Cheerlink have an AI writing assistant feature?

Yes, Cheerlink does feature an AI writing assistant. This function supercharges support efficiency by quickly summarizing customer conversations and suggesting replies based on the context of the dialogues.

What is the Cheerlink roadmap feature?

The Cheerlink roadmap feature is part of their commitment to constantly upgrading and expanding functionality. It provides stakeholders with a timeline of planned updates, improvements, and new features. However, the specific details of the roadmap are not specified on their website.

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