Overview

Goodmeetings is an AI-powered Meeting Insights and Automation Platform designed for high-performance revenue teams. It aims to transform sales and customer success teams by providing various features and functionalities.

With Goodmeetings, users can record calls and customer meetings and then review curated reels of key meeting moments generated by AI. The platform also offers human-level summaries and notes to help users quickly understand the content of the meetings.

One of the key features of Goodmeetings is its coaching and collaboration capabilities. Users can gain valuable insights from meeting data and collaborate with team members by sharing coachable moments and customer feedback.

Additionally, Goodmeetings provides call analytics, advanced security, and 24*7 customer support to ensure a seamless user experience. The platform also integrates with various tools and systems commonly used by revenue teams, such as email, Slack, CRM systems like HubSpot and Salesforce, and scheduling platforms like Google Calendar and Calendly.

Customers of Goodmeetings have reported positive results, including improved sales performance, increased customer reach, and the ability to make data-driven decisions.

The platform has been recognized by G2 as a high performer in sales. Overall, Goodmeetings aims to help revenue teams make every customer meeting count by automating tasks like note-taking and CRM updates, providing valuable insights, and facilitating collaboration and coaching.

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Initial release

January 21, 2023

Initial release of Goodmeetings.

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Pros and Cons

Pros

Automated meeting insights

Call analytics

Facilitates collaboration and coaching

High level customer support 24*7

Integrates with email and CRM

Integration with scheduling tools

Improved sales performance

Enables data-driven decisions

Automates note-taking and CRM updates

Identifies key meeting moments

Offers coaching capabilities

Human-level summaries and notes

Recognized as a high performer

Generates actionable items

Allows sharing of coachable moments

Record and review feature

Integration with Slack

Integration with communication tools

Integration with Google Calendar

Integration with Calendly

Automates repetitive tasks

Saves time with automation

Facilitates improved customer interactions

Transcription services

Advanced security features

Increases customer reach

Allows team collaboration

Custom workspace rules and notifications

Meeting reviews in minutes

Sales enablement insights

Increases sales team onboarding efficiency

Increases customer satisfaction (NPS)

Auto recording of meetings

Assignment of actions feature

Search for specific recordings

Review meeting behaviour and sentiment

Recognized by G2 in sales

Integration with HubSpot and Salesforce

View 33 more pros

Cons

No mobile app

Limited transcription languages

No live translation

May require high bandwidth

Only supports specific CRMs

No offline functionality

Limited video conferencing integrations

Output highly dependent on audio quality

No keyboard shortcuts for accessibility

View 4 more cons

Q&A

What is Goodmeetings?

Goodmeetings is an AI-powered Meeting Insights and Automation Platform designed specifically for high-performance revenue teams.

What does Goodmeetings do?

Goodmeetings helps revenue teams by recording calls and customer meetings, and providing AI-curated reels of important meeting moments. It provides human-level summaries and notes for a quick understanding of meeting content. Additional features of Goodmeetings include coaching and collaboration capabilities, call analytics, advanced security, and 24*7 customer support.

How does Goodmeetings use AI in meetings?

Goodmeetings uses AI to generate meeting moments curated based on importance. It also provides summaries and notes at a level close to human understanding. The AI of Goodmeetings also assists in providing in-call nudges to help users present their best selves.

How does Goodmeetings improve sales performance?

Goodmeetings improves sales performance by automating tasks such as note-taking and CRM updates, which allows the sales team to focus on customer interactions. It provides valuable insights from meeting data and facilitates coaching and collaboration within the team, fostering a culture of constant learning and improvement.

Can Goodmeetings record calls and customer meetings?

Yes, Goodmeetings can record calls and customer meetings. It helps keep a track of the conversations and discussions which can be reviewed later for insights.

How does Goodmeetings generate summaries and notes?

Goodmeetings uses its AI technology to listen to recorded meetings and generate human-level summaries and action items. The platform also pinpoints key moments from meetings which may be of importance.

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What is the coaching feature offered by Goodmeetings?

The coaching feature offered by Goodmeetings allows users to share coachable moments and feedback from meetings with other team members. This allows teams to learn from past experiences and improve their approach in future interactions.

What insights can Goodmeetings provide from meeting data?

Goodmeetings provides insights relating to customer feedback, behaviour, sentiments, and specific topics that were discussed during the meetings. These insights can inform sales strategies and customer relationship management.

What are the security features of Goodmeetings?

Goodmeetings provides advanced security features to ensure a seamless and secure user experience. However, the specifics of these security features aren't detailed on their website.

Does Goodmeetings provide customer support?

Yes, Goodmeetings offers 24*7 customer support to ensure users can get assistance whenever required.

Can Goodmeetings integrate with other tools and systems?

Yes, Goodmeetings can integrate with various tools and systems commonly used by revenue teams.

What platforms can Goodmeetings integrate with?

Goodmeetings can be integrated with email, Slack, CRM systems like HubSpot and Salesforce, and scheduling platforms like Google Calendar and Calendly. Also it integrates with Jira and Notion.

Has Goodmeetings received any recognitions or awards?

Goodmeetings has been recognized by G2 as a high performer in sales. It has also featured among 2023's top 50 software products for sales on G2.

Can Goodmeetings help with CRM updates?

Yes, Goodmeetings assists with CRM updates by automating the process. It records and transcribes meetings, generates human-level summaries and action items, and pushes them into Email, Slack, and CRM systems.

How can Goodmeetings help in note-taking?

Goodmeetings assists with note taking by automatically recording calls and customer meetings, transcribing the audio, and then generating human-level summaries and action items from the transcriptions.

What value does Goodmeetings add to sales and customer success teams?

Goodmeetings adds value to sales and customer success teams by automating tasks like recording meetings, generating summaries and action items, and updating CRM. This allows the teams to focus more on customer interactions. Also, insights generated from meeting data help teams strategize better and improve performance.

How does Goodmeetings facilitate team collaboration?

Goodmeetings facilitates team collaboration by allowing users to share coachable moments and customer feedback. It encourages communication and knowledge sharing within the team, fostering a culture of learning and improvement.

Does Goodmeetings offer a free demo?

Yes, Goodmeetings offers a free demo. A potential user can book a free demo directly from their website.

How can Goodmeetings assist with developing sales playbooks?

Goodmeetings assists with developing sales playbooks by providing a system for collecting and analyzing customer feedback and discussion points from meetings. This data can be used to develop effective sales strategies and practices that can be standardized across the team as a sales playbook.

Can Goodmeetings transcribe meetings automatically?

Yes, Goodmeetings can automatically transcribe meetings. It uses its AI technology to listen to recorded meetings and transcribe the audio.

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