Overview

Intellecta is an AI-powered tool designed to enhance customer experience at all stages of the customer journey. It employs generative pre-trained transformer models for instant response to customer inquiries across various platforms such as chat, social media, and email in any language, and is available 24/7.

Trained on company-specific data, Intellecta can handle a variety of tasks from product inquiries to presales to returns and exchanges. The tool also automates social media engagement by liking and replying to comments, direct messages, and moderates by flagging and removing negative comments.

Moreover, real-time insights can be extracted from social networks, email, and chat interactions to understand customer engagement and identify trends early.

Customizable features allow the adoption of a companys individual brand voice and style. It keeps its knowledge continually updated by linking with a company's website, learning details about policies, products, FAQs, and more.

It allows manual input for precise knowledge integration and customer support enhancement. The tool provides an AI copilot for ecommerce platforms and supports seamless integration with various e-commerce applications.

Releases

IntellectaInitial

Get notified when a new version of Intellecta is released

Notify me

Initial release

April 21, 2024

Initial release of Intellecta.

+ Submit new release

By unverified author Claim this AI

Pricing

Pricing model

Paid

Paid options from

$99/month

Billing frequency

Monthly

Use tool

Save

🔗 Copy link

🗳️ Vote Best AI Tool

Featured

Customer engagement Intellecta

Customer engagement

292

No ratings

Overview Releases Alternatives Pricing Pros & Cons Prompts Reviews Q&A

Use tool

Save

Top alternatives

ChatFlow

Fix customer service and rank higher on Google 8x faster.

Customer engagement

Open

31,700
25
5.0

v2.0.1 released 2mo ago
Free + from $19/mo
Share
29,415 chatflowapp.com
HitWit

Bring an AI product expert to *every* customer interaction

Customer engagement

Open

26,575
289
4.7

2.5.0 released 5mo ago
Free + from $20
Share
13,984 www.hitwit.ai

Fly Soul O

🙏 6 karma

Oct 29, 2024

This is a great tool! I have a question. The first time I created an Interactive Lesson, the published result had a transcript of the podcast which interacted simultaneously with the mindmap. After navigating out of that window, I can't access this again. Is there a way to access it? Currently it only shows an outline, the podcast and mindmap with no transcript or mindmap interactivity.

51 Reply Share Edit Delete Report
Gemelo AI

Creates virtual characters & synthetic voices for media.

Customer engagement

Open

10,548
123
5.0

Released 2y ago
Free + from $59/mo
Share
Frankly

AI-powered multi-channel engagement for richer insights.

Customer engagement

Open

6,222
23

Released 3y ago
No pricing
Share
SynthMind AI

AI-powered social growth, precisely targeted

Customer engagement

Open

1,999
29

Released 1y ago
From $49.8/mo
Share
489 synthmind.app
Drift

Personalize customer conversations across the buyer's journey.

Customer engagement

Open

1,733
21

Released 1y ago
From $2500/yr
Share

Promote AI Claim AI New release

Reviews

No ratings yet.

★ ★ ★ ★ ★ 0

★ ★ ★ ★ 0

★ ★ ★ 0

★ ★ 0

★ 0

How would you rate Intellecta?

Help other people by letting them know if this AI was useful.

Your rating

★ ★ ★ ★ ★

Post

Prompts & Results

Title:

Description:

Prompt type*:

Prompt*:

Output type*:

Output*:

Add your own prompts and outputs to help others understand how to use this AI.

Pros and Cons

Pros

Supports multi-language

Available 24/7

Real-time insights extraction

Automates social media engagement

Email automation

Chat Automation

Company-specific data training

Handles diverse customer tasks

Customizable features

Brand voice adoption

Continuous learning from website

Allows manual input

Seamless integration with e-commerce

Automated content moderation

Identifies trends early

Customer support enhancement

Handles returns and exchanges

Teachable like an intern

Keeps brand voice

Customer happiness analytics

Handles presales inquiries

Automated flagging of negativity

Real-time customer engagement understanding

Multiple language versions

Direct answers to FAQs

Various pricing plans

Integration with popular tools

Autonomous ticket resolution

View 23 more pros

Cons

Limited customizability

Potential misunderstanding of inquiries

Limited ecommerce integrations

No multi-channel support

Inaccuracy in removing comments

Reliance on company data

Costly for additional messages

Lacks advanced analytics

Manual data input required

No offline functionality

View 5 more cons

Q&A

How does Intellecta integrate with a company's website?

Intellecta integrates with a company's website by linking to it and learning details about policies, products, stock, and FAQs, thus keeping its knowledge constantly updated.

How often does Intellecta update its knowledge?

Intellecta keeps its knowledge constantly updated by linking with a company's website. The frequency of updates is not specified but given that it is described as 'constantly updated', it suggests that updates are frequent and ongoing.

Can Intellecta support any language?

Yes, Intellecta provides support in any language. It employs generative pre-trained transformer models for instant responses to customer inquiries across various platforms in any language.

How does Intellecta interact with social media comments?

Intellecta interacts with social media comments by liking, replying to comments, sending direct messages, and moderating content. It can flag and remove negative comments to protect the brand's reputation.

What exactly is the 'AI copilot' feature of Intellecta?

The 'AI copilot' feature of Intellecta is designed to act as a support system for ecommerce platforms. It includes features like dealing with product inquiries, presales, returns and exchanges, as well as responding to FAQs.

Is Intellecta compatible with all e-commerce applications?

Intellecta supports seamless integration with various e-commerce applications. However, it does not specify whether it is compatible with 'all' e-commerce applications.

+ Show 14 more

Can Intellecta handle returns and exchanges automation?

Yes, Intellecta can handle returns and exchanges automation. It mentions explicitly that it can guide customers through returns and exchanges.

What types of responses can Intellecta generate with GPT models?

Intellecta uses generative pre-trained transformer (GPT) models to generate responses to customer inquiries across a variety of platforms like chat, social media, and email. While specific types of responses are not stated, it does suggest that responses would involve information about products, policies, FAQs, tracking orders, refunds and exchanges guidance and creating tickets in your helpdesk.

How does Intellecta protect my brand's reputation on social media?

To protect a brand's reputation on social media, Intellecta enhances a brand's social media presence by automatically liking, replying to comments and direct messages, and moderating content by flagging and removing negative comments.

How does Intellecta extract real-time insights from customer interactions?

Intellecta extracts real-time insights from social networks, email, and chat interactions with your brand. This helps you understand customer engagement, spotting trends, and identifying problems early.

What specific data does Intellecta learn from a company's website?

Intellecta learns details like policies, products, stock, and FAQs from a company's website. It keeps its knowledge continually updated by linking with the company's website.

How does Intellecta handle negative comments on social media?

In dealing with negative comments on social media, Intellecta uses content moderation to flag and remove such comments, helping to protect the brand's reputation and ad spend.

Can I customize the voice and style of Intellecta to match my brand?

Yes, you can customize the voice and style of Intellecta to match your brand. It has customizable features that allow for such an adaptation of a company's individual brand voice and style.

How does Intellecta help with presales enquiries?

For presales inquiries, Intellecta is trained to respond to customer inquiries from products to presales across various platforms such as chat, social media, and email.

Do I need to provide any training data for Intellecta?

Yes, you need to provide training data for Intellecta. It is trained on your company's specific data and uses this to generate its responses and interactions.

How does Intellecta understand and reply to customers in any language?

Intellecta employs the use of generative pre-trained transformer models to reply to customers in any language. The details about its understanding mechanism are not given, but the model's characteristics suggest it can understand and generate responses in a conversational manner, accurately reflecting the meaning requested by customers in any language.

What kind of documents or data can be uploaded for Intellecta?

Intellecta allows for manual input of information. Users can upload documents or input data directly into the platform for precise knowledge integration and customer support enhancement.

How does Intellecta manage 24/7 customer support?

Intellecta manages 24/7 customer support by instantly responding to customers via chat, social media, or email – in any language. An AI that is always available, it can handle tasks from product inquiries to presales to returns and exchanges.

Can Intellecta identify and report trends in customer engagement?

Yes, Intellecta can identify and report trends in customer engagement. It does this by extracting real-time insights from social networks, email, and chat to understand customer interactions. This allows the early spotting of trends and identification of problems.

Can I teach Intellecta about my company specifics?

Yes, you can teach Intellecta about your company specifics. Besides automatically retrieving information from your website, it also supports manual input, such as uploading documents or entering data directly into the platform.

Ask a question

Submit

Search

Intellecta

Overview

Releases

Pricing

Top alternatives

Related topics

Reviews

How would you rate Intellecta?

Prompts & Results

Pros and Cons

Pros

View 23 more pros

Cons

View 5 more cons

Q&A

Search

Overview

Releases

Pricing

Top alternatives

Related topics

Reviews

How would you rate Intellecta?

Prompts & Results

Pros and Cons

Pros

View 23 more pros

Cons

View 5 more cons

Q&A

Help

People also viewed

Feedback and Incident Report

AI Options