Ziggy is an AI tool designed to automate 1-on-1 conversations, replicating the human-like discourse and providing real-time analytics. It enables users to conduct interviews seamlessly with anyone at any time without scheduling restrictions, freeing up resources to focus on resolving customer issues more rapidly.

Ziggy's functionality extends to a wide range of feedback scenarios including customer, product, and employee feedback, market research, exit interviews, UI/UX testing, user research, event feedback, customer discovery, and policy feedback.

Ziggy's capabilities allow for in-depth conversations, aiming at improving customer retention through better understanding of their needs and feedback.

It features AI-powered questionnaires where users can establish the purpose and questions they want the AI to ask. Subsequently, shared interview links can be utilized by participants to interact with the AI.

Analyzing these responses can yield actionable insights into users' perspectives. Ziggy also provides sophisticated analytical tools to facilitate comprehension of users' preferences, and promotes team collaboration to generate optimal results.

With a natural language search feature, Ziggy allows for a comprehensive search of user responses, which it can summarize in a meaningful way, helping teams make informed decisions.

In this manner, Ziggy innovatively blends AI technology with a conversational approach to generate insightful feedback.

Visit website

Save

Share on Twitter Share on Facebook

Featured

User interviews Ziggy 5.0(1)

Overview Reviews Alternatives Jobs Pros & Cons Q&A See also

Visit website

Save

Would you recommend Ziggy?

Help other people by letting them know if this AI was useful.

★ ★ ★ ★ ★

Feature requests

Are you looking for a specific feature that's not present in Ziggy?

💡 Request a feature

Ziggy was manually vetted by our editorial team and was first featured on April 9th 2024.

Promote this AI Claim this AI

Osum

Market research

Osum reveals the secrets to what drives success for e-commerce, apps, retail and more.

★★★★★

★★★★★
(29)538
14

Free from $49.99/m...
Share

echowin

Call answering

Automated call answering platform with workflow automation.

★★★★★

★★★★★
(5)94

$49.99 per month
Share

Photo AI

Image generation

Create beautiful AI photos and videos of real people

★★★★★

★★★★★
(31)2,125
14

From $39/mo for 1000...
Share

13 alternatives to Ziggy for User interviews

UXsquid

User interviews

Analyzed user research for product design.

32

Free + from $49
Share
Spatial

User interviews

Dynamic interviews deliver insights.

20

Free + from $100/mo
Share
Pansophic

User interviews

User interview and feedback collection

5

$5/interview
Share
zenAI

User interviews

User interviews for accurate need understanding.

4

From $300/mo
Share
DialMe

User interviews

Insight-gathering interview platform.

4

Free + from $79/mo
Share
Outset

User interviews

Platform for large language models dev.

2

No pricing
Share
User Interview Assistant

User interviews

Guiding in user research with detailed, positive advice.

2

Free
Share
Hellooo

User interviews

Generate insights from user interviews, fast.

2

From $29/mo
Share
User Interview Summary

User interviews

Summarize user interviews with precision.

1

Free
Share
User Interview Insights Extractor

User interviews

Summarize user interviews and extract insights.

1

Free
Share
Questly

User interviews

Insights gathered via facilitated interviews.

No pricing
Share
Arro

User interviews

Collect customer insights at scale with our AI Research Assistant.

No pricing
Share
Userview

User interviews

Generate user interview summaries and synthesis 12x faster with Userview.

From €39/mo
Share

Most impacted jobs

User Experience Researcher

Impact: 100%

Tasks: 1222

AIs: 12,499

Telephone Interviewer

Impact: 95%

Tasks: 924

AIs: 7,932

Call Center Representative

Impact: 80%

Tasks: 1274

AIs: 12,138

Appointment Scheduler

Pros and Cons

Pros

Automates 1-on-1 conversations

Facilitates real-time analytics

No scheduling restrictions

Broad feedback scenarios

In-depth conversation capabilities

Shared interview links

Generates actionable user insights

Sophisticated analytical tools

Promotes team collaboration

Natural language search feature

Summarizes user responses

Improves customer retention

Applies to various sectors

Automated user interviews

Streamlines interview process

Easy to set up

Interview link sharing capability

Analyzes and understands user perspectives

Facilitates informed decision making

Conversational approach to feedback

Automated customer discovery

Policy feedback automation

UI/UX testing automation

Automated market research

Automated exit interviews

Collaborative tool

Comprehensive user response search

Automated customer, product, employee feedback

Cons

No multilingual support

Unavailable offline

No voice-based interaction

No real-time user support

Requires internet connectivity

Limited interview formats

Limited collaboration tools

No sentiment analysis

No integration with CRM

No mobile application

Q&A

What is Ziggy?

Ziggy is an AI tool specifically designed to automate 1-on-1 conversations. It imitates human-like discourse and offers real-time analytics. It caters to users wishing to conduct interviews at any time without any scheduling hindrances, and focuses mainly on prompt resolution of customer concerns.

How does Ziggy automate 1-on-1 conversations?

Ziggy automates 1-on-1 conversations using AI. It creates AI-powered questionnaires where users define the purpose and questions they want Ziggy to ask. Shared interview links can be used by participants to interact with Ziggy, facilitating a seamless conversation.

What types of interviews can I conduct using Ziggy?

With Ziggy, you can conduct a variety of interviews such as customer, product, and employee feedback interviews, market research, exit interviews, UI/UX testing, user research, event feedback, customer discovery, and policy feedback.

Can Ziggy be used for customer, product, and employee feedback?

Yes, Ziggy can be utilized for customer feedback, product feedback, and employee feedback. Its versatile capacity allows for collection and analysis of various feedback scenarios.

Can Ziggy conduct user, event, and policy feedback?

Yes, Ziggy is versatile enough to handle user feedback, event feedback and policy feedback. It's geared towards enabling in-depth conversations for various feedback requirements.

What analytics does Ziggy provide?

Ziggy provides sophisticated analytical tools to interpret user preferences. It offers real-time analytics to monitor 1-on-1 conversations, analyzes responses to extract actionable insights, and allows for a comprehensive search of user responses. Ziggy also summarizes these responses in a meaningful way, facilitating informed decision-making.

What is the purpose of AI-powered questionnaires in Ziggy?

The purpose of AI-powered questionnaires in Ziggy is to automate personalized conversations based on users' specific needs. Users can define the purpose and questions, which Ziggy then uses to conduct interviews, providing a tailored feedback-collection experience.

Can I establish my own questions for Ziggy to ask?

Absolutely, you have the ability to establish your own questions for Ziggy to ask. This personalized approach allows for more focused and relevant feedback during the automated conversations.

How do shared interview links work in Ziggy?

In Ziggy, shared interview links are used to facilitate interaction between the participants and the AI. Users can distribute these links to engage participants in the AI-powered conversations, enabling seamless interaction and data collection.

Does Ziggy allow team collaboration?

Yes, Ziggy facilitates team collaboration, helping different team members work together to achieve optimal results. It aids in the understanding of user preferences and enables the joint creation and analysis of interviews.

What is the natural language search in Ziggy?

Natural language search in Ziggy is a feature that allows you to thoroughly search user responses. Ziggy uses its AI capabilities to process natural language queries and provide relevant results, thereby facilitating better comprehension of user perspectives.

How does Ziggy utilize NLP (Natural Language Processing)?

Ziggy uses NLP, or Natural Language Processing, to simulate human conversation in its automated 1-on-1 interactions. It helps in processing and understanding user responses, facilitating more natural and effective communication.

Can I use Ziggy for market research and exit interviews?

Yes, Ziggy is ideal for conducting market research and exit interviews. Its AI-powered automated conversations provide a convenient and efficient tool for gathering meaningful insights in these areas.

How does Ziggy improve customer retention?

Ziggy enhances customer retention by fostering effective and spontaneous communication with customers. It helps in understanding their needs and feedback in a streamlined manner which can lead to better service, satisfaction, and ultimately, customer retention.

How does Ziggy summarize user responses?

Ziggy uses AI to analyze and meaningfully summarize user responses. It processes these responses and extracts key insights which are then presented in a concise and understandable manner, aiding in decision-making processes.

Can I use Ziggy for UI/UX testing and user research?

Yes, Ziggy can be used for UI/UX testing and user research. Its capabilities encompass these feedback scenarios, providing meaningful insights and facilitating better understanding of user experiences and preferences.

Are there scheduling restrictions with Ziggy?

No, there are no scheduling restrictions with Ziggy. This AI tool enables users to conduct interviews seamlessly at any time.

How does Ziggy support user research?

Ziggy supports user research by providing the tools to conduct effective interviews. Users can set specific questions, share the link to the interview and analyze the responses, allowing for a more in-depth understanding and actionable comprehension of the user's perspective.

What actionable insights can I get from Ziggy?

From Ziggy, you can gain actionable insights into user perspectives. Response analysis can disclose beneficial trends, preferences and feedback, providing meaningful information that can influence decision-making in a positive way.

Does Ziggy offer a free trial?

While Ziggy's website mentions a 'Get early access' option, it does not specifically mention a free trial. Additional details about trial options may need to be discussed directly with the Ziggy team.