Unify customer support with AI-powered chatbots across platforms

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December 26, 2023

AI Chatbot Support

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Unify customer support with AI-powered chatbots across platforms

Overview

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Chatbots177 0

AI Chatbot Customer Support AI-driven Interaction Omni-channel Support Messaging Platform Integration Autonomous AIFree + from $42.98/mo

Most popular alternative: Chatbit (1,054 saves)

View 7 alternatives Recommendations

By unverified author Claim this AI

This tool offers an AI chatbot for facilitating customer support on websites and various messaging platforms. It utilizes autonomous AI with human customer support agents to handle interactions efficiently.

Besides websites, the service extends support to desktop and mobile applications as well. The AI chatbot uses the latest AI models for operations and can be created without any coding, making it user-friendly.

In addition to AI chatbot essentials, the tool also provides features such as smart-reply AI suggestions, unified CRM dashboard, and omni-channel customer support.

The tool can connect and manage messages from various platforms like Google Business Manager, Slack, Messenger, Instagram, Facebook, MailChimp, WhatsApp, and Viber.

The tool is native multilingual and capable of auto-translating for messages. It allows a smooth management of customer relationships using autonomous AI, support agents, and more.

Moreover, the tool provides insights through CRM analytics and reports. Additionally, it includes features to enhance productivity and provide insights like typing animation, AI suggestions, user information and conversation history.

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Initial release

October 5, 2023

Initial release of AI Chatbot Support.

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Pricing

Pricing model

Freemium

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$42.98/month

Billing frequency

Monthly

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Chatbots AI Chatbot Support

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AI Chatbot Support was manually vetted by our editorial team and was first featured on December 26th 2023.

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Pros and Cons

Cons

Limited free plan features

Monthly message limits

Paid plan for adding agents

Agent availability customization not clear

Additional cost for platform extensions

Language translation not specified

Limited CRM analytics

No codeless dashboard setup

View 3 more cons

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Q&A

What is the cost of the AI Chatbot Support tool?

AI Chatbot Support offers a range of pricing options. Free plan includes 25 messages per month while the Sidegig plan priced at €15 per month offers 100 messages per month. The Business plan at €40 per month offers 500 messages per month. Pro plan costs €99 per month with 5000 messages and Global Elite plan costs €299 per month with 25,000 messages.

Does AI Chatbot Support offer services on mobile apps?

Yes, AI Chatbot Support extends its service to mobile applications apart from websites and desktop applications.

Can AI Chatbot Support be used without any coding experience?

Absolutely, AI Chatbot Support can be created and used without any coding experience, making it accessible to a wide user base.

Which platforms does AI Chatbot Support tool connect with?

AI Chatbot Support tool connects with a variety of platforms including Google Business Manager, Slack, Messenger, Instagram, Facebook, MailChimp, WhatsApp, and Viber.

Does AI Chatbot Support offer multi-language support?

Indeed, AI Chatbot Support is native multilingual capable of interpreting and engaging in multiple languages.

Can AI Chatbot Support translate messages on its own?

Yes, AI Chatbot Support exhibits auto-translation capabilities which enhance the efficacy of messages across languages.

+ Show 14 more

What kind of customer relationship management capabilities does AI Chatbot Support have?

AI Chatbot Support allows smooth management of customer relationships via autonomous AI, human customer support agents and more. A unified CRM dashboard is provided to effectively handle all customer support related tasks.

What type of analytics does AI Chatbot Support provide?

AI Chatbot Support provides insights through CRM analytics and reports, which facilitate data-driven decision making to improve customer support.

What productivity features does AI Chatbot Support offer?

AI Chatbot Support comes with multiple productivity features including typing animation, AI suggestions, accessing user information and conversation history.

Can AI Chatbot Support handle customer interactions independently?

Yes, AI Chatbot Support deploys autonomous AI that can manage customer interactions efficiently with minimal human intervention.

Can AI Chatbot Support be used with Instagram and Facebook?

Yes, AI Chatbot Support integrates seamlessly with Instagram and Facebook, managing messages from these platforms effectively.

How can I use AI Chatbot Support for WhatsApp and Viber?

AI Chatbot Support readily connects with platforms like WhatsApp and Viber, managing all incoming messages efficiently for effective customer support.

Can I use AI Chatbot Support on my website?

Yes, AI Chatbot Support is designed to be integrated onto any website, providing a powerful and seamless customer support experience.

What kind of CRM Dashboard does AI Chatbot Support offer?

AI Chatbot Support offers a unified CRM Dashboard that allows you to manage messages from various platforms, provides insights through analytics and reports, and boosts productivity with features like typing animation and AI suggestions.

What are Smart Reply Suggestions in AI Chatbot Support?

Smart-reply suggestions in AI Chatbot Support are AI-generated responses suggested to the human customer support agents, enhancing the efficiency and speed in handling customer interactions.

Is AI Chatbot Support compatible with desktop applications?

Certainly, AI Chatbot Support is equipped to function efficiently on desktop applications, providing seamless customer support.

Can AI Chatbot Support handle customer support on websites?

Yes, a prime feature of AI Chatbot Support is its proficiency to facilitate customer support on websites, offering AI chatbot assistance to online visitors.

What are the AI models used in AI Chatbot Support?

AI Chatbot Support makes use of the latest innovations in AI models to power its operations, enhancing the efficiency of its customer support capabilities.

How can I get insights from AI Chatbot Support tool?

AI Chatbot Support provides insights through various areas such as CRM analytics and reports that provide a clear view of customer interactions, enabling data-driven decisions to improve customer support efficiency.

How can I create an AI Chatbot with AI Chatbot Support?

Creating an AI Chatbot with AI Chatbot Support is a user-friendly process, not requiring any coding. Simply register, train your AI on your website content, and customize your chatbot before launching it on your website.

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